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- Tasks: Join our sampling team to collect and deliver water samples for analysis.
- Company: Anglian Water ensures safe drinking water and environmental protection.
- Benefits: Enjoy private healthcare, flexible working, generous leave, and a competitive pension scheme.
- Why this job: Make a real impact on public health and the environment while developing your skills.
- Qualifications: Must have customer service experience, a full UK driving licence, and a flexible attitude.
- Other info: Work involves manual lifting and a standby rota, including weekends and evenings.
The predicted salary is between 19900 - 25000 £ per year.
Starting Salary: £24,948 per annum
Based in Peterborough, with travel across the Anglian Water Region
Full time / Permanent
37 Hours per week; shifts can vary with working hours between 9am - 9pm, so flexibility is required.
Become part of our sampling team! Before it reaches our customer's tap, drinking water is cleaned, disinfected and tested to ensure it's safe to be consumed; after the water has been flushed and poured into our sewers, it's delivered to our water recycling works, where it's cleaned before it gets passed back to nature, where it's also tested to ensure it's not going to damage the environment.
What will you be doing?
Joining the scientific sampling team, you will travel around the region visiting the sampler depots, picking up samples and driving them to Anglian Water's laboratory for analysis. Following vital scientific processes, you'll continuously work within the regulatory guidelines, meeting our quality standards to train to sample:
- Water treatment works
- Recycling centres
- Boreholes
- Reservoirs
- Rivers
- Customer properties
You will prepare various sampling bottles, ensuring the accuracy of every single sample that you collect. The work you'll do is critical to the whole scientific analysis process; you really will make a difference. You'll build effective working relationships with your colleagues back in the laboratory, who are relying on your high levels of service, and you'll also engage with customers, representing Anglian Water in a professional and approachable manner while delivering excellent customer service.
In this role, you will also get the opportunity to upskill as a Sampler, where you would not only collect water samples but also interact directly with our customers. You'll visit customer homes to conduct on-site sampling, answer any questions about the sampling process, and provide a high level of customer service.
As a valued employee, you'll be entitled to:
- Full private healthcare with no excess
- Excellent family-friendly policies, such as 26 weeks full pay for maternity/adoption leave, as well as 4 weeks paternity/partner pay. Opportunity for shared parental pay.
- 25 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
- A flexible working culture
- Competitive pension scheme - we double-match your contributions up to 6%
- Life Assurance at eight times your salary
- Personal Accident cover - up to 5x your salary
- Bonus Scheme
- Lots of great discounts
What do you need?
You'll be a reliable and professional individual with experience of providing excellent customer service. You'll need to be comfortable with manual lifting and driving throughout the day. This role will find you working in a variety of environments; therefore, a flexible and can-do attitude is essential.
The ability to work within a defined method and record information accurately means you'll need focus and a strong attention to detail. Successful candidates will enjoy driving and working on their own whilst being part of a larger team. You should thrive in a time-critical role, be self-motivated, and able to work in an organised manner, ensuring all work is undertaken as specified by our methods and procedures.
If successful in your application, you will have access to a company vehicle to fulfil your role; you must hold a full Manual UK driving licence and live within the Peterborough area. Anglian Water is a 365-day-a-year operation; you'll have a flexible approach to your role and be required to take part in a standby rota, which will include weekend and evening sampling.
Closing date: 23rd March 2025
Sampler/Courier employer: Anglian Water
Contact Detail:
Anglian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sampler/Courier
✨Tip Number 1
Familiarise yourself with the water sampling process and regulations. Understanding the scientific methods and quality standards that Anglian Water adheres to will show your commitment and readiness for the role.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since you'll be engaging with customers, demonstrating your ability to communicate effectively and professionally will set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility and adaptability. Given the varied working hours and environments, showcasing examples of how you've successfully managed similar situations in the past can strengthen your application.
✨Tip Number 4
Emphasise your attention to detail and organisational skills. Since accuracy is crucial in collecting and recording samples, providing specific examples of how you've maintained high standards in previous roles will be beneficial.
We think you need these skills to ace Sampler/Courier
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in customer service and any roles that required attention to detail. Mention any previous work involving manual tasks or driving, as these are key aspects of the Sampler/Courier role.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss your understanding of the importance of water sampling and how your skills align with the responsibilities outlined in the job description.
Highlight Flexibility and Reliability: Emphasise your ability to work flexible hours and your reliability. Mention any past experiences where you had to adapt to changing schedules or environments, as this is crucial for the role.
Showcase Communication Skills: Since the role involves engaging with customers, highlight your communication skills. Provide examples of how you've successfully interacted with clients or customers in previous positions, showcasing your professionalism and approachability.
How to prepare for a job interview at Anglian Water
✨Show Your Customer Service Skills
Since this role involves engaging with customers, be prepared to discuss your previous customer service experiences. Highlight specific examples where you provided excellent service and how you handled any challenges.
✨Demonstrate Flexibility and Adaptability
The job requires a flexible approach due to varying shifts and environments. Be ready to share instances where you've successfully adapted to changing circumstances or worked outside your comfort zone.
✨Emphasise Attention to Detail
As accuracy is crucial in collecting water samples, prepare to discuss how you ensure precision in your work. You might want to mention any relevant experiences that showcase your attention to detail.
✨Highlight Your Driving Experience
Since the role involves driving throughout the day, make sure to mention your driving experience and your familiarity with the Peterborough area. Discuss your ability to manage time effectively while on the road.
