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- Tasks: Lead operational performance in Water Recycling, turning insights into impactful actions.
- Company: Join Anglian Water, a purpose-driven company focused on environmental protection.
- Benefits: Enjoy flexible working, private healthcare, and a competitive pension scheme.
- Other info: Be part of a culture that values accountability, collaboration, and continuous improvement.
- Why this job: Shape critical decisions and influence performance across essential services.
- Qualifications: Strong background in operational performance management and experience with senior leaders.
The predicted salary is between 52500 - 52500 £ per year.
We're looking for an Operational Performance Lead to join Anglian Water's Water Recycling Services business stream and play a pivotal role in shaping how performance is understood, challenged and improved across one of our most operationally critical areas.
This role sits at the heart of our performance landscape, supporting senior leaders to turn insight into action. You'll be front and centre in shaping conversations on how we use performance information to manage risk, target interventions and inform strategic investment decisions - embedding the behaviours that enable a strong, accountable performance culture.
- Business Stream Performance Insight & Intelligence
- Deliver high-quality, timely performance intelligence to Water Recycling leaders, with a clear focus on exceptions, risks and opportunities.
- Design and present performance information aligned to the Water Recycling Strategy and business plan.
- Provide clarity on data quality, confidence and assumptions to support effective decision-making.
- Propose and assess remedial options and their likely impact on future performance.
- Act as a trusted performance partner to senior operational leaders, challenging thinking and supporting evidence-based decisions.
- Work collaboratively with Directors, Leadership Teams and Business Partners to define clear, measurable performance metrics.
- Coach and mentor operational leaders to build capability and embed a sustainable performance culture.
- Act as the interface between Water Recycling and central Reporting, Systems and Analytics teams.
- Gather feedback from the business to drive continuous improvement in reporting and tools.
- Role model Anglian Water values including accountability and collaboration.
- Maintain focus on outcomes for customers, communities, the environment and our people.
- Champion health, safety and wellbeing as a core part of performance leadership.
What does it take to be an Operational Performance lead in Water Recycling?
- Strong background in operational performance management.
- Experience presenting performance insight to senior leaders.
- Strong commercial awareness and ability to balance performance, cost and customer outcomes.
Why join Anglian Water?
At Anglian Water, we're driven by purpose - protecting the environment while delivering essential services our communities rely on every day. In this role, you'll influence operational performance across a critical business stream, shape how leaders use insight to make decisions, and be recognised as a trusted performance partner.
- 26 days annual leave plus bank holidays (increasing with length of service).
- Flexible working options.
- Private health care.
- Competitive pension scheme - Anglian Water double-matches contributions up to 7% (up to 21% Combined).
- Life assurance at eight times your salary.
- Annual bonus.
- Potential funded car allowance depending on evidenced business mileage.
- Personal medical assessments.
- Virtual GP service.
- Financial wellbeing support and salary finance benefits.
- Lifestyle savings including discounts on retail, travel and utilities.
- Employee Assistance Programme.
Inclusion at Anglian Water
We are proud signatories of the Social Mobility Pledge, Race at Work Charter and Armed Forces Covenant, and we're a Disability Confident employer.
Operational Performance Lead (Permanent) employer: Anglian Water
Contact Detail:
Anglian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Performance Lead (Permanent)
✨Tip Number 1
Network like a pro! Reach out to current employees at Anglian Water on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Operational Performance Lead role.
✨Tip Number 2
Prepare for the interview by brushing up on your performance management knowledge. Be ready to discuss how you've used data to drive decisions in the past, as this will resonate with the role's focus on performance insight.
✨Tip Number 3
Showcase your coaching skills! Think of examples where you've mentored others or led teams to improve performance. This aligns perfectly with the role's emphasis on building a sustainable performance culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of Anglian Water’s mission to protect the environment while delivering essential services.
We think you need these skills to ace Operational Performance Lead (Permanent)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operational Performance Lead role. Highlight your experience in operational performance management and how it aligns with Anglian Water's mission. We want to see how you can bring value to our team!
Showcase Your Insights: When writing your application, don’t forget to include examples of how you've presented performance insights to senior leaders in the past. We love seeing candidates who can turn data into actionable strategies, so let us know how you've done this before!
Emphasise Collaboration: Since this role involves working closely with various teams, make sure to highlight your collaborative skills. Share instances where you've acted as a trusted partner to senior leaders or coached others to improve performance. We’re all about teamwork at Anglian Water!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Anglian Water
✨Know Your Numbers
As an Operational Performance Lead, you'll be expected to present performance insights. Brush up on key metrics related to operational performance management and be ready to discuss how you've used data to drive decisions in the past.
✨Showcase Your Leadership Skills
This role involves acting as a trusted partner to senior leaders. Prepare examples of how you've successfully coached or mentored others, and how you’ve influenced decision-making through collaboration and evidence-based insights.
✨Understand the Business Stream
Familiarise yourself with Anglian Water's Water Recycling Services and their strategic goals. Be prepared to discuss how your experience aligns with their mission and how you can contribute to continuous improvement and innovation in this area.
✨Emphasise Cultural Fit
Anglian Water values accountability and collaboration. Think about how you embody these values in your work. Prepare to share stories that highlight your commitment to health, safety, and wellbeing, as well as your approach to fostering a strong performance culture.