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- Tasks: Lead operational performance in water recycling, turning insights into impactful actions.
- Company: Join Anglian Water, a purpose-driven company focused on environmental protection.
- Benefits: Enjoy flexible working, competitive salary, private healthcare, and generous pension contributions.
- Other info: Be part of a diverse team committed to inclusion and community impact.
- Why this job: Shape critical decisions and drive performance in a supportive, ambitious environment.
- Qualifications: Experience in operational management and performance insight presentation required.
The predicted salary is between 50000 - 55000 £ per year.
We're looking for an Operational Performance Lead to join Anglian Water's Water Recycling Services business stream and play a pivotal role in shaping how performance is understood, challenged and improved across one of our most operationally critical areas. This role sits at the heart of our performance landscape, supporting senior leaders to turn insight into action. You'll be front and centre in shaping conversations on how we use performance information to manage risk, target interventions and inform strategic investment decisions - embedding the behaviours that enable a strong, accountable performance culture.
What you'll be doing:
- Business Stream Performance Insight & Intelligence
- Deliver high-quality, timely performance intelligence to Water Recycling leaders, with a clear focus on exceptions, risks and opportunities.
- Design and present performance information aligned to the Water Recycling Strategy and business plan.
- Provide clarity on data quality, confidence and assumptions to support effective decision-making.
- Monitor and report against key KPIs, thresholds and intervention plans.
- Propose and assess remedial options and their likely impact on future performance.
- Business Partnering & Performance Leadership
- Act as a trusted performance partner to senior operational leaders, challenging thinking and supporting evidence-based decisions.
- Work collaboratively with Directors, Leadership Teams and Business Partners to define clear, measurable performance metrics.
- Coach and mentor operational leaders to build capability and embed a sustainable performance culture.
- Act as the interface between Water Recycling and central Reporting, Systems and Analytics teams.
- Gather feedback from the business to drive continuous improvement in reporting and tools.
- Strategic Leadership & Continuous Improvement
- Support strategic leadership activity aligned to organisational priorities.
- Champion continuous improvement, innovation and performance best practice.
- Role model Anglian Water values including accountability and collaboration.
- Maintain focus on outcomes for customers, communities, the environment and our people.
- Champion health, safety and wellbeing as a core part of performance leadership.
What does it take to be an Operational Performance lead in Water Recycling?
- Experience working as, or closely alongside, operational management teams.
- Strong background in operational performance management.
- Experience presenting performance insight to senior leaders.
- Lean or Six Sigma understanding with practical application.
- Strong commercial awareness and ability to balance performance, cost and customer outcomes.
- Excellent communication skills and confidence to challenge constructively.
- Strategic, proactive and forward-looking mindset.
Why join Anglian Water?
At Anglian Water, we're driven by purpose - protecting the environment while delivering essential services our communities rely on every day. In this role, you'll influence operational performance across a critical business stream, shape how leaders use insight to make decisions, and be recognised as a trusted performance partner. You'll work collaboratively across operations, finance and analytics, developing your leadership capability in a supportive, ambitious organisation.
Benefits
- 26 days annual leave plus bank holidays (increasing with length of service).
- Flexible working options.
- Private health care.
- Competitive pension scheme - Anglian Water double-matches contributions up to 7% (up to 21% Combined).
- Life assurance at eight times your salary.
- Annual bonus.
- Potential funded car allowance depending on evidenced business mileage.
- Personal medical assessments.
- Virtual GP service.
- Cancer screening.
- Financial wellbeing support and salary finance benefits.
- Lifestyle savings including discounts on retail, travel and utilities.
- Employee Assistance Programme.
- Volunteer days.
Inclusion at Anglian Water
We're committed to creating a workplace where everyone feels they belong. We are proud signatories of the Social Mobility Pledge, Race at Work Charter and Armed Forces Covenant, and we're a Disability Confident employer.
Closing Date: 24th March 2026.
Operational Performance Lead employer: Anglian Water
Contact Detail:
Anglian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Performance Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Anglian Water on LinkedIn. Ask them about their experiences and any tips they might have for landing the Operational Performance Lead role. Personal connections can give you insights that you won't find in the job description.
✨Tip Number 2
Prepare for the interview by practising your storytelling skills. Think of examples from your past work that showcase your operational performance management experience. We want to hear how you've turned data into actionable insights, so make those stories shine!
✨Tip Number 3
Show off your passion for continuous improvement! During interviews, highlight any Lean or Six Sigma projects you've been involved in. This will demonstrate your proactive mindset and commitment to enhancing performance, which is key for the role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Anglian Water and being part of our mission to protect the environment while delivering essential services.
We think you need these skills to ace Operational Performance Lead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operational Performance Lead role. Highlight your experience in operational performance management and how it aligns with Anglian Water's goals. We want to see how you can make every drop of your potential count!
Showcase Your Insights: When writing your application, focus on your ability to deliver high-quality performance intelligence. Share examples of how you've presented insights to senior leaders and influenced decision-making. This is your chance to shine a light on your analytical skills!
Emphasise Collaboration: We value teamwork at Anglian Water, so be sure to mention your experience working collaboratively with various teams. Talk about how you've acted as a trusted partner to operational leaders and contributed to a strong performance culture.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity. We can't wait to see what you bring to the table!
How to prepare for a job interview at Anglian Water
✨Know Your Numbers
Before the interview, brush up on key performance metrics relevant to the Water Recycling Services. Be ready to discuss how you’ve used data to drive decisions in past roles. This shows you understand the importance of performance insight and can speak their language.
✨Showcase Your Leadership Style
Prepare examples that highlight your experience in coaching and mentoring operational leaders. Discuss how you've fostered a performance culture in previous positions. This will demonstrate your capability as a trusted performance partner.
✨Be Ready to Challenge
Anglian Water values constructive challenges. Think of instances where you’ve successfully questioned the status quo or proposed innovative solutions. This will show that you’re proactive and strategic, aligning with their expectations for the role.
✨Align with Their Values
Familiarise yourself with Anglian Water's core values, especially around accountability and collaboration. During the interview, weave these values into your responses to illustrate that you’re not just a fit for the role, but also for the company culture.