Network Technician in Norwich

Location: King's Lynn, Wisbech, Swaffham, Dereham, Hunstanton, March, Chatteris, Isleham, Ely, Newmarket and Bury St Edmunds.

Contract: Full-time 37hrs/ Permanent (with flexibility for Part-Time).

Salary: circa £35,629 + 24% increase for standby at the beginning along the salary.

At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.

Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs emergencies like water bursts and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more.

IMRDS is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job.

What you'll be doing:

• Join the motivated team of skilled Network Technicians and play your part in ensuring clean water reaches our customers and is safe to consume.
• Undertake planned maintenance and react to emergency requirements to maintain the water network.
• Carry out flushing, surveying, leak detections, pressure and flow tests and valve operations.
• Resolve both planned and reactive operational problems in a thorough and timely manner.
• Liaise with customers, delivering high levels of customer service and keeping them informed every step of the way.

When you join the team, you'll be provided with plenty of hands-on training and job shadowing and work towards becoming NRSWA accredited & LTO trained (licence to operate).

What does it take to be a Water Network Technician?

• Educated to GCSE level (or equivalent).
• Experience of working in an engineering industry, ideally providing a front-line service.
• A strong technical aptitude.
• Ideally experience of water networks, street works and leakage control.
• Professional contact with customers is key, you must be able to explain terminology to the public in order to reassure and provide a great service.
• Proven experience of providing great customer service.

This role requires you to work a 37-hour week, however you will need a flexible approach to working hours as you'll be required to be on a standby rota and undertake overtime as and when required.

Why Anglian Water?

As well as being essential to survive, water is the key to a thriving economy and a flourishing environment. By joining us, you'll become part of a company looking to raise awareness of the importance of water as we collaborate with customers, colleagues, communities to ensure we are securing a future water supply for our region.

As a valued employee, you'll be entitled to:

• Personal private health care.
• 25 days annual leave - rising with length of service.
• Flexible working.
• Access to a company vehicle, tools and all uniform and PPE.
• Competitive pension scheme - Anglian Water double-matches your contributions up to 7%.
• Bonus scheme.
• Flexible benefits to support your wellbeing and lifestyle.

Inclusion is for everyone. We are an equal opportunity employer which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.

Closing date: 29th May 2026.