Network Technician, Ipswich
Network Technician, Ipswich

Network Technician, Ipswich

Ipswich Full-Time 29000 - 38000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team as a Network Technician, ensuring clean water reaches customers daily.
  • Company: Anglian Water focuses on maintaining and improving water infrastructure across the region.
  • Benefits: Enjoy private health care, flexible working, and up to 26 days annual leave.
  • Why this job: Be part of a motivated team making a real impact in your community.
  • Qualifications: GCSE level education and experience in engineering or customer service preferred.
  • Other info: Field-based role with a company vehicle provided for travel.

The predicted salary is between 29000 - 38000 £ per year.

Job Title: Network Technician

Location: Ipswich

Contact: Full Time/Permanent

Salary Circa £34,258 per annum + standby & overtime once trained

At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.

Who we are?

Integrated Maintenance, Repair & Development Services (IMRDS) Alliance – Part of the Anglian Water network, focuses on infrastructure maintenance work and is responsible for: water network pressure management, finding and fixing leaks, replacing lead pipes and repairing burst mains.

What will you be doing as a Network Technician?

Come and join the motivated team of skilled Network Technicians and play your part in ensuring clean water reaches our customers and is safe to consume across our region.

No day will be the same in this crucial role, you\’ll undertake planned maintenance and also react to emergency requirements to maintain the water network. You\’ll use your skills to carry out flushing, surveying, leak detections, pressure and flow tests and valve operations.

Using your asset maps, data and tools you\’ll resolve both planned and reactive operational problems in a thorough and timely manner.

This is a field-based role and you\’ll be provided with a fully equipped van as you travel around a designated area, consistently ensuring water quality is sufficiently maintained. A large part of the role will be liaising with customers, using your skills and expertise to deliver high levels of customer service, you\’ll keep them informed every step of the way, becoming the face of Anglian Water for many of our customers.

What skills, experience and behaviours are required……..

  • Educated to GCSE level (or equivalent)

  • Experience of working in an engineering industry, ideally providing a front-line service

  • Ideally experience of water networks, street works and leakage control

  • Professional contact with customers is key, you must be able to explain terminology to the public in order to reassure and provide a great service

  • Proven experience of providing great customer service.

  • In this field role you\’ll travel to various locations around the region.

As a valued employee, you\’ll be entitled to:

  • Personal private health care

  • 25 days annual leave – rising with length of service

  • Flexible working

  • Access to a company vehicle, tools and all uniform and PPE

  • Competitive pension scheme – Anglian Water double-matches your contributions up to 6%

  • Bonus scheme

  • Flexible benefits to support your wellbeing and lifestyle.

Why Anglian Water?

Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:

  • Bonus scheme

  • Private health care

  • Competitive pension scheme

  • Up to 26 days annual leave rising with length of service

  • Flexible benefits to support your wellbeing

Inclusion is for everyone and we are an equal opportunity employer, which means we\’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we\’re committed to creating an environment where all our colleagues feel they belong.

If you feel this is the next move for you to with start your career or continue to enhance your career with Anglian Water then please apply today.

Closing date: 17th July 2025

#loveeverydrop

Network Technician, Ipswich employer: Anglian Water

At Anglian Water, we pride ourselves on being an excellent employer, offering a supportive work culture that values trust and collaboration. As a Network Technician in Ipswich, you'll enjoy competitive benefits including private health care, a generous pension scheme, and flexible working arrangements, all while playing a vital role in ensuring clean water for our communities. We are committed to your professional growth and well-being, making this an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

Anglian Water Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Network Technician, Ipswich

✨Tip Number 1

Familiarise yourself with the water network infrastructure in Ipswich. Understanding local issues, such as common leak locations or pressure management challenges, can give you an edge during interviews and show your commitment to the role.

✨Tip Number 2

Brush up on your customer service skills. Since you'll be liaising with customers regularly, being able to communicate technical information clearly and reassuringly will be crucial. Consider role-playing scenarios to practice this.

✨Tip Number 3

Network with current or former employees of Anglian Water. They can provide insights into the company culture and expectations for the Network Technician role, which can help you tailor your approach during the application process.

✨Tip Number 4

Stay updated on industry trends and technologies related to water management and leakage control. Showing that you're proactive about learning can impress potential employers and demonstrate your passion for the field.

We think you need these skills to ace Network Technician, Ipswich

Customer Service Skills
Technical Knowledge of Water Networks
Leak Detection Techniques
Pressure and Flow Testing
Field-Based Problem Solving
Communication Skills
Data Analysis for Operational Issues
Attention to Detail
Time Management
Health and Safety Awareness
Teamwork and Collaboration
Adaptability to Changing Situations
Basic Engineering Principles
Experience with Asset Mapping

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Network Technician. Highlight key skills such as customer service, engineering experience, and knowledge of water networks.

Tailor Your CV: Customise your CV to reflect relevant experience in engineering and customer service. Use specific examples that demonstrate your ability to handle emergency situations and maintain high standards of water quality.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your values align with Anglian Water's commitment to trust and exploration, and explain why you are the right fit for their team.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a role that involves customer interaction.

How to prepare for a job interview at Anglian Water

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Network Technician. Familiarise yourself with tasks like leak detection, pressure management, and customer interaction. This will help you demonstrate your knowledge and enthusiasm during the interview.

✨Showcase Customer Service Skills

Since this role involves liaising with customers, be prepared to discuss your previous experiences in providing excellent customer service. Think of specific examples where you effectively communicated technical information to non-technical individuals.

✨Highlight Relevant Experience

If you have experience in the engineering industry or with water networks, make sure to highlight this during your interview. Discuss any relevant projects or roles that showcase your skills in maintenance and repair work.

✨Prepare Questions

Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced by the Network Technicians. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Network Technician, Ipswich
Anglian Water
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