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- Tasks: Lead a team of technicians to ensure efficient water recycling operations.
- Company: Join Anglian Water, a compassionate workplace with a strong culture.
- Benefits: Competitive salary, flexible work, generous leave, and great discounts.
- Why this job: Make a real impact in environmental sustainability while developing your leadership skills.
- Qualifications: Experience in team management and knowledge of the water industry.
- Other info: Inclusive environment that values diversity and personal growth.
The predicted salary is between 39000 - 52000 £ per year.
Overview
Network Support Manager – Water Recycling
Circa £46,500 depending on skills and experience + Car Allowance
Full time, permanent, 37 hours
Location : Cambridge & surrounding area
As one of our Network Support Managers, you will act primarily as managerial support to enable an efficient and effective operational area by the direct line management of our network technicians who deliver the Water Recycling Networks operational strategy – you be providing great leadership while maintaining our excellent standards of customer service.
Working closely with the embedded Alliances and local delivery teams, you will ensure that all activities are undertaken with a customer focus and efficiently delivered. The role will use and develop the full range of leadership skills to operate a wastewater network area.
Why Anglian Water?
It\’\’s not just about work; it\’\’s about caring for you. Dive into the heart of our company culture, where our competitive pension scheme stands out-Anglian Water doubles your contributions up to 18% (6% employee, 12% employer) to ensure our colleagues have a secure future.
Embrace the liberating spirit of our flexible work culture, guarded by life assurance at eight times your salary & personal accident cover up to 5x your salary & personal private health care.
You\’\’ll also get 26 days of annual leave plus bank holidays as well as the ability to buy & sell additional days off through our flexible benefits. You will unlock a world of great discounts of everyday products & services that can take some little pressure off the costs of things like household goods, clothing & even holidays!
Take paid time off when you\’\’re unwell & know you\’\’ll be looked after by full private medical, which is standard for all Anglian Water Employees. And because family matters, our excellent Family Leave package is designed to support and cherish your loved ones.
Join us not just for a job, but for a fulfilling, enriching career where the perks resonate with the heartbeat of a compassionate workplace. Anglian Water is a great place to work & your journey begins here!
What will you be doing?
The NSM will be managing a team of between 10-15 Field Technicians, and will be responsible for coaching, mentoring, and performance management with the team. The NSM will be responsible for managing the whole employee lifecycle which will include PDR reviews, interviewing for new team members, sick absence management and more. Overall, you will play an integral role in promoting a high performance team culture where the delivery of excellent customer service and environmental prosperity is central to everything we do!
What does it take to be a Network Support Manager?
- Able to inspire & get the best out of people, so they can have the confidence to deliver consistently leading performance against a backdrop of increasing demands and tighter economic as well as environmental standards
- The ability to act decisively and supportively in mentoring the team in overcoming operational, system or delivery-related challenges
- The ability to work in a logical, systematic manner while striving always to improve
- Expected to be flexible for incident management (standby) when required
- Ability to adapt to changes in accordance with business strategy
- Working knowledge of the Water Industry
- Health and safety qualification to a minimum IOSH level
- Ability to assess risks and make significant operational decisions with incomplete information
- Available for operational standby escalation where required (minimum 6 weekly rotations)
We welcome everyone! As an equal opportunity employer, we consider all qualified applicants, no matter their gender identity, ethnicity, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We hire and nurture based on merit and a shared passion for making positive impacts. Our commitment is to foster an inclusive environment where everyone feels they belong & can use every drop of their potential.
Closing date: Sunday 5th October
Interviews: Thursday 23rd October
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Network Support Manager - Water Recycling employer: Anglian Water
Contact Detail:
Anglian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Support Manager - Water Recycling
✨Tip Number 1
Network, network, network! Get out there and connect with people in the water industry. Attend local events or join online forums to meet potential colleagues and employers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews like a pro! Research Anglian Water’s values and recent projects. Think about how your experience aligns with their mission and be ready to share specific examples of your leadership skills and customer service excellence.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, shoot a quick thank-you email to express your appreciation. It shows you’re genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Anglian Water. Let’s make that dream job happen!
We think you need these skills to ace Network Support Manager - Water Recycling
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Network Support Manager role. Highlight your leadership skills and experience in managing teams, as well as your knowledge of the water industry. We want to see how you can inspire and get the best out of people!
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your ability to deliver excellent customer service and manage performance effectively. Use numbers or examples to illustrate your impact – we love seeing results!
Be Authentic: Let your personality shine through in your application. We’re looking for someone who fits our culture, so don’t be afraid to show us what makes you unique. Share your passion for the water industry and how you can contribute to our mission.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Anglian Water
✨Know Your Stuff
Make sure you brush up on your knowledge of the water industry and the specific challenges it faces. Familiarise yourself with Anglian Water's operational strategies and customer service standards, as this will show that you're genuinely interested in the role and understand its importance.
✨Showcase Your Leadership Skills
As a Network Support Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on coaching, mentoring, and performance management. Be ready to discuss how you inspire others and handle challenges.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you've had to make quick decisions or solve operational issues. Highlight your logical approach and how you adapt to changes. This will illustrate your ability to manage incidents effectively, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and future projects. This not only shows your enthusiasm but also helps you gauge if Anglian Water is the right fit for you. Plus, it demonstrates your proactive nature!
