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- Tasks: Ensure top-notch water quality and mitigate risks through data analysis and onsite work.
- Company: Join Anglian Water, a leader in quality and environmental assurance.
- Benefits: Competitive salary, private healthcare, generous holiday, and flexible benefits.
- Why this job: Make a real difference in water quality while developing your scientific skills.
- Qualifications: Degree in a relevant scientific field or equivalent experience required.
- Other info: Inclusive workplace with excellent career growth and community volunteering opportunities.
The predicted salary is between 33200 - 49800 £ per year.
Circa £41,400 dependent on skills and experience
Fixed Term Contract - 6 months
Across the Anglian Water region
Dive into a world of opportunity, and join our team! This exciting, key role within our Quality, Environment and Assurance team will ensure that the optimum quality of water is provided through our network and any risks to this are mitigated ahead of time. Focusing on quality source to source, through a mixture of onsite work and using the vast data we have for our sites, you will be continually looking at getting the optimum quality of wholesome water to our customers, through our network and distribution assets. Working alongside Network and Operational colleagues, you will provide scientific understanding and effectively challenge our processes to safely distribute wholesome water.
Responsibilities
- Support customers through a rota system, to ensure that any escalated water quality contacts are suitably supported and investigated
- Deliver the company Drinking Water Safety Planning approach
- Undertake thorough water quality investigations
- Ensure that information from across the business and outside agencies during water quality events and incidents is effectively collated and reported
- Regular review of water quality standards across the area to support excellent water quality across distribution
- Drive the team to continually improve water quality risk assessments through networks, working with other colleagues to ensure source to tap risks are mitigated
- Support networks in undertaking regular water quality "event" test events, to increase scientific knowledge, skill and competency across colleagues
- Be the key point of contact for local network or operational teams for water quality risk assessment
- Be a part of an out of hours standby process support for the business
Benefits
- A competitive pension scheme where we double-match your contributions up to 6%
- Private healthcare for your peace of mind
- An annual bonus scheme
- The opportunity to volunteer in your local community
- 26 days holiday (plus Bank Holidays), increasing with service, with the option to swap Christmas and Easter for religious holidays
- Life cover (8x your salary) and personal accident cover (up to 5x your salary)
- Flexible benefits to support your well-being and lifestyle
- Paid time off for illness, both physical and mental
- Free parking at all office locations, sites, and leisure parks
- Excellent family-friendly policies, including 26 weeks of full pay for maternity/adoption leave and 4 weeks of paternity/partner pay, with the opportunity for shared parental leave
What does it take to be successful?
- Educated to degree/postgraduate level in a relevant scientific subject or equivalent qualification/experience
- Able to critically evaluate information to take tactical action
- Excellent interpersonal skills to build rapport with operational colleagues, whilst being able to effectively communicate actions required
- Ability to influence those around you in making positive decisions to protect wholesomeness of our water
Inclusion at Anglian Water
Inclusion is for everyone and we are an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.
Closing date: 5th February 2026
Network and Customer Scientist employer: Anglian Water
Contact Detail:
Anglian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network and Customer Scientist
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their mission and how your skills as a Network and Customer Scientist can contribute to their goals. This will help you stand out and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on articulating your experience and how it relates to ensuring water quality and safety, which is key for this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. So, go ahead and submit your application today!
We think you need these skills to ace Network and Customer Scientist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network and Customer Scientist role. Highlight relevant experience and skills that match the job description, especially your scientific background and any water quality experience.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about ensuring water quality. Share specific examples of how you've tackled similar challenges in the past and how you can contribute to our team.
Showcase Your Interpersonal Skills: Since this role involves working closely with operational colleagues, emphasise your interpersonal skills. Give examples of how you've built rapport and influenced decisions in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it!
How to prepare for a job interview at Anglian Water
✨Know Your Science
Brush up on your scientific knowledge related to water quality and distribution. Be prepared to discuss specific examples from your studies or previous work that demonstrate your understanding of the principles behind drinking water safety and quality assessments.
✨Showcase Your Interpersonal Skills
Since this role involves working closely with operational colleagues, practice how you can effectively communicate and build rapport. Think of examples where you've successfully collaborated with others to solve problems or improve processes.
✨Prepare for Scenario Questions
Expect questions that assess your critical thinking and problem-solving abilities. Prepare to discuss how you would handle specific water quality incidents or challenges, highlighting your tactical actions and decision-making process.
✨Demonstrate Your Passion for Quality
Express your enthusiasm for ensuring the wholesomeness of water. Share any relevant experiences or initiatives you've been involved in that reflect your commitment to improving water quality and protecting public health.
