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- Tasks: Manage daily performance and drive improvements in water operations.
- Company: Join Anglian Water, a leader in sustainable water management.
- Benefits: Enjoy private healthcare, flexible working, and generous leave policies.
- Why this job: Make a real impact on water services while developing your leadership skills.
- Qualifications: Experience in operational despatch and strong analytical skills required.
- Other info: Inclusive workplace with great career growth opportunities.
The predicted salary is between 24500 - 35000 £ per year.
The In Day Performance Lead is responsible for managing in-day and 48-hour performance of water and water recycling operations. You will monitor, assess, and escalate operational performance, ensuring risk- and performance-led decisions are made in a fast-paced, dynamic environment. You'll oversee workflow management, support and develop despatchers through coaching and mentoring, and help drive improvements to service delivery. Working closely with internal teams, field managers, and tactical operations, you'll ensure effective communication and a strong focus on health, safety and continuous improvement.
What you'll be doing
Manage workflow and daily handovers to maintain control of operational performance.
Monitor key performance indicators (KPIs), assess impact, and escalate risks to ensure compliance with Levels of Service (LOS).
Provide training, coaching and mentoring to despatchers to build capability and confidence.
Develop and implement service delivery improvements, using insight to inform decisions.
Drive continuous improvement in Health Safety, ensuring standards are upheld at all times.
What does it take to be an In Day Performance Lead?
Experience within operational despatch and/or water and water recycling operations.
Strong analytical skills with the ability to interpret performance information and make sound, risk-based decisions.
Excellent organisational skills and the ability to prioritise competing demands in a time-critical environment.
Clear and confident communication skills, with the ability to influence stakeholders at all levels.
Teamworking mindset with proven mentoring or coaching capability.
Flexible, proactive approach and commitment to achieving performance targets.
Strong commitment to health, safety, continuous learning and improvement.
What's in it for you?
Private healthcare and physiotherapy.
24-hour Virtual GP service for you and your household.
25 days annual leave (rising with service).
Competitive pension scheme - Anglian Water double-matches your contributions up to 6% (up to 18% combined).
Bonus scheme.
Flexible benefits and working culture.
Life Assurance (8× salary) and Personal Accident cover.
Enhanced family leave policies.
Great discounts and perks.
Inclusion at Anglian Water
We're committed to creating a workplace where everyone feels they belong. We're proud signatories of the Social Mobility Pledge, Race at Work Charter, and Armed Forces Covenant, and we're a Disability Confident employer.
Closing Date: Sunday 15th February 2026
#loveeverydrop
In day Performance Lead, Lincoln in Lincolnshire employer: Anglian Water
Contact Detail:
Anglian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land In day Performance Lead, Lincoln in Lincolnshire
✨Tip Number 1
Get to know the company! Research Anglian Water and understand their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to performance management and operational decision-making. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role can leave a positive impression and keep you top of mind for the hiring team.
We think you need these skills to ace In day Performance Lead, Lincoln in Lincolnshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the In Day Performance Lead role. Highlight your experience in operational despatch and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Analytical Skills: Since this role requires strong analytical skills, don’t shy away from showcasing your ability to interpret performance data. Use specific examples from your past experiences where you made sound, risk-based decisions. We love a good story that demonstrates your expertise!
Communicate Clearly: Your communication skills are key! When writing your application, be clear and confident. Make sure to convey how you can influence stakeholders and work effectively with teams. Remember, we’re looking for someone who can lead and inspire others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our awesome team at Anglian Water!
How to prepare for a job interview at Anglian Water
✨Know Your KPIs
Before the interview, brush up on key performance indicators relevant to water and water recycling operations. Be ready to discuss how you would monitor and assess these KPIs in a fast-paced environment, as this will show your understanding of the role.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully coached or mentored team members in the past. Highlight specific situations where your guidance led to improved performance, as this aligns perfectly with the responsibilities of the In Day Performance Lead.
✨Demonstrate Analytical Thinking
Be ready to discuss how you interpret performance data and make risk-based decisions. Think of scenarios where you've had to analyse information quickly and effectively, as this will demonstrate your analytical skills and decision-making abilities.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since the role requires influencing stakeholders at all levels, consider how you can convey complex ideas simply and effectively during the interview.
