At a Glance
- Tasks: Join our team to maintain and improve water supply systems while ensuring customer satisfaction.
- Company: Anglian Water, committed to sustainability and community collaboration.
- Benefits: Competitive salary, private healthcare, flexible working, and generous annual leave.
- Other info: Hands-on training provided with opportunities for career growth and development.
- Why this job: Make a real difference in your community by ensuring clean and safe water for everyone.
- Qualifications: GCSE level education and experience in engineering or customer service.
The predicted salary is between 35629 - 35629 € per year.
Location: King's Lynn, Wisbech, Swaffham, Dereham, Hunstanton, March, Chatteris, Isleham, Ely, Newmarket and Bury St Edmunds
Contract: Full-time 37hrs/ Permanent (with flexibility for Part-Time)
Salary: circa £35,629 + 24% increase for standby at the beginning along the salary
At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.
Who we are? Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs emergencies like water bursts and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more. IMRDS is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job.
What you'll be doing: Come and join the motivated team of skilled Network Technicians and play your part in ensuring clean water reaches our customers and is safe to consume. No day will be the same in this crucial role, you'll undertake planned maintenance and also react to emergency requirements to maintain the water network. You'll use your skills to carry out flushing, surveying, leak detections, pressure and flow tests and valve operations. Using your asset maps, data and tools you'll resolve both planned and reactive operational problems in a thorough and timely manner. This is a field-based role and you'll be provided with a fully equipped van as you travel around the region, consistently ensuring water quality is sufficiently maintained. A large part of the role will be liaising with customers, using your skills and expertise to deliver high levels of customer service, you'll keep them informed every step of the way, becoming the face of Anglian Water for many of our customers.
When you join the team, you'll be provided with plenty of hands-on training and job shadowing and work towards becoming NRSWA accredited & LTO trained (licence to operate).
What does it take to be a Water Network Technician?
- Educated to GCSE level (or equivalent)
- Experience of working in an engineering industry, ideally providing a front-line service
- A strong technical aptitude
- Ideally experience of water networks, street works and leakage control
- Professional contact with customers is key, you must be able to explain terminology to the public in order to reassure and provide a great service
- Proven experience of providing great customer service.
This role requires you to work a 37-hour week, however you will need a flexible approach to working hours as you'll be required to be on a standby rota and undertake overtime as and when required. In this field role you'll travel to various locations around.
Why Anglian Water? As well as being essential to survive, water is the key to a thriving economy and a flourishing environment. By joining us, you'll become part of a company looking to raise awareness of the importance of water as we collaborate with customers, colleagues, communities to ensure we are securing a future water supply for our region.
As a valued employee, you'll be entitled to:
- Personal private health care
- 25 days annual leave - rising with length of service
- Flexible working
- Access to a company vehicle, tools and all uniform and PPE
- Competitive pension scheme - Anglian Water double-matches your contributions up to 7%
- Bonus scheme
- Flexible benefits to support your wellbeing and lifestyle.
Inclusion is for everyone. We are an equal opportunity employer which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.
Closing date: 29th May 2026
Network Technician in King's Lynn employer: Anglian Water
At Anglian Water, we pride ourselves on being an excellent employer, offering a supportive work culture that values trust, collaboration, and continuous exploration. As a Network Technician, you'll enjoy competitive benefits including personal private health care, flexible working arrangements, and a robust pension scheme, all while contributing to the vital mission of ensuring clean water for our communities. With ample opportunities for hands-on training and professional development, you will be empowered to grow your skills in a dynamic environment that prioritises employee wellbeing and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Network Technician in King's Lynn
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Anglian Water. Understand their values and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to the Network Technician role. Think about your past experiences and how they relate to the job. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Show off your customer service skills! Since this role involves liaising with customers, be prepared to discuss how you've handled customer interactions in the past. Highlight any situations where you went above and beyond to ensure satisfaction.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining Anglian Water. Don’t miss out on this opportunity!
We think you need these skills to ace Network Technician in King's Lynn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Network Technician role. Highlight any relevant engineering experience, especially in water networks or customer service, to show us you're the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join Anglian Water and how your background aligns with our values. Be genuine and let your personality come through!
Showcase Your Technical Skills:Since this role requires a strong technical aptitude, don’t forget to mention any specific skills or tools you’ve used in previous jobs. We want to see how you can contribute to maintaining our water supply systems!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people quickly. Plus, we love seeing applications come in through our platform!
How to prepare for a job interview at Anglian Water
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to water networks and engineering. Familiarise yourself with common terms and processes like leak detection, pressure tests, and valve operations. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Customer Service is Key
Since this role involves liaising with customers, prepare to discuss your previous experiences in providing excellent customer service. Think of specific examples where you’ve had to explain technical information to non-experts. This will demonstrate your ability to communicate effectively and reassure customers.
✨Flexibility is Essential
Be ready to talk about your flexibility regarding working hours and standby duties. The job requires a willingness to adapt to changing situations, so share any past experiences where you've successfully managed unexpected challenges or changes in your schedule.
✨Show Your Team Spirit
Anglian Water values teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues or contributed to a team project. Highlighting your ability to work within a team will align with their values of building trust and exploring new ways to improve services.
