At a Glance
- Tasks: Join our team to ensure clean water reaches customers through maintenance and emergency response.
- Company: Anglian Water, committed to sustainability and community collaboration.
- Benefits: Competitive salary, private healthcare, flexible working, and generous annual leave.
- Other info: Hands-on training provided with opportunities for career growth and NRSWA accreditation.
- Why this job: Make a real difference in your community while developing valuable skills in a dynamic role.
- Qualifications: GCSE level education and experience in engineering or customer service preferred.
The predicted salary is between 35629 - 35629 € per year.
Location: King's Lynn, Wisbech, Swaffham, Dereham, Hunstanton, March, Chatteris, Isleham, Ely, Newmarket and Bury St Edmunds
Contract: Full-time 37hrs/ Permanent (with flexibility for Part-Time)
Salary: circa £35,629 + 24% increase for standby at the beginning along the salary
At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.
Who we are?
Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs emergencies like water bursts and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more. IMRDS is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job.
What you'll be doing
Come and join the motivated team of skilled Network Technicians and play your part in ensuring clean water reaches our customers and is safe to consume. No day will be the same in this crucial role, you'll undertake planned maintenance and also react to emergency requirements to maintain the water network. You'll use your skills to carry out flushing, surveying, leak detections, pressure and flow tests and valve operations. Using your asset maps, data and tools you'll resolve both planned and reactive operational problems in a thorough and timely manner. This is a field-based role and you'll be provided with a fully equipped van as you travel around the region, consistently ensuring water quality is sufficiently maintained. A large part of the role will be liaising with customers, using your skills and expertise to deliver high levels of customer service, you'll keep them informed every step of the way, becoming the face of Anglian Water for many of our customers. When you join the team, you'll be provided with plenty of hands-on training and job shadowing and work towards becoming NRSWA accredited & LTO trained (licence to operate).
What does it take to be a Water Network Technician?
- Educated to GCSE level (or equivalent)
- Experience of working in an engineering industry, ideally providing a front-line service
- A strong technical aptitude
- Ideally experience of water networks, street works and leakage control
- Professional contact with customers is key, you must be able to explain terminology to the public in order to reassure and provide a great service
- Proven experience of providing great customer service.
This role requires you to work a 37-hour week, however you will need a flexible approach to working hours as you'll be required to be on a standby rota and undertake overtime as and when required. In this field role you'll travel to various locations around.
Why Anglian Water?
As well as being essential to survive, water is the key to a thriving economy and a flourishing environment. By joining us, you'll become part of a company looking to raise awareness of the importance of water as we collaborate with customers, colleagues, communities to ensure we are securing a future water supply for our region.
As a valued employee, you'll be entitled to:
- Personal private health care
- 25 days annual leave - rising with length of service
- Flexible working
- Access to a company vehicle, tools and all uniform and PPE
- Competitive pension scheme - Anglian Water double-matches your contributions up to 7%
- Bonus scheme
- Flexible benefits to support your wellbeing and lifestyle.
Inclusion is for everyone. We are an equal opportunity employer which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.
Closing date: 29th May 2026
Locations
Network Technician in King's Lynn, Norfolk employer: Anglian Water
At Anglian Water, we pride ourselves on being an excellent employer, offering a supportive work culture that values trust and collaboration. As a Network Technician, you'll enjoy competitive benefits including personal private healthcare, flexible working arrangements, and a comprehensive training programme to enhance your skills. Join us in making a meaningful impact on our communities while enjoying opportunities for personal and professional growth in a dynamic environment across various locations in East Anglia.
StudySmarter Expert Advice🤫
We think this is how you could land Network Technician in King's Lynn, Norfolk
✨Tip Number 1
Get to know the company! Research Anglian Water and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their mission.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or at local events. Ask them about their experiences and any tips they might have for landing a role as a Network Technician.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and technical skills. Use examples from your past experiences to demonstrate how you’ve tackled similar challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Anglian Water team.
We think you need these skills to ace Network Technician in King's Lynn, Norfolk
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Network Technician role. Highlight your relevant experience in engineering and customer service, and show us how you align with our values at Anglian Water.
Show Off Your Skills:Don’t hold back on showcasing your technical skills! Whether it’s leak detection or valve operations, let us know what you can bring to the table. We love seeing candidates who are passionate about their craft.
Be Personable:Since this role involves a lot of customer interaction, make sure to convey your ability to communicate effectively. Share examples of how you've provided great customer service in the past – we want to see that you can be the friendly face of Anglian Water!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Anglian Water
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to water networks and engineering. Familiarise yourself with common terms and processes like leak detection, pressure tests, and valve operations. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Customer Service is Key
Since this role involves liaising with customers, be prepared to discuss your previous experiences in providing excellent customer service. Think of specific examples where you’ve had to explain technical information to non-experts. This will demonstrate your ability to communicate effectively and reassure customers.
✨Flexibility is Essential
Highlight your willingness to adapt to changing schedules and work hours. The job requires being on standby and potentially working overtime, so showing that you’re flexible and ready to jump in when needed will make a great impression.
✨Show Your Team Spirit
Anglian Water values teamwork, so be ready to talk about how you’ve collaborated with others in past roles. Share examples of how you’ve worked as part of a team to solve problems or improve processes. This will align with their focus on building trust and exploring new ways to serve customers.
