At a Glance
- Tasks: Create memorable experiences for visitors at Alton Water Park.
- Company: Join the friendly team at Anglian Water in a beautiful outdoor setting.
- Benefits: Earn £13.45 per hour with flexible casual hours until September 2026.
- Other info: Be part of a supportive team in one of Suffolk's most loved destinations.
- Why this job: Work outdoors, meet new people, and make a real impact on visitor experiences.
- Qualifications: Great attitude, customer service skills, and a full UK driving licence.
The predicted salary is between 13.45 - 13.45 £ per hour.
Alton Water Park, Ipswich
£13.45 per hour | Casual until September 2026
5 days a week on a rota basis - including weekends and bank holidays
Looking for a role where every day is different, you'll spend time outdoors, and you'll help create memorable experiences for visitors? We're looking for a Visitor Experience Assistant to join our friendly team at Alton Water Park, one of Suffolk's most loved outdoor destinations. Set within 400 acres of beautiful countryside, Alton Water welcomes walkers, cyclists, watersports enthusiasts and families from across the region.
As part of our Visitor Experience team, you'll be the friendly face of the park, helping visitors make the most of everything we have to offer.
What you'll be doing:
- Greeting visitors and delivering exceptional customer service
- Supporting customers with enquiries, bookings and ticket purchases
- Operating tills and processing retail and catering transactions
- Promoting activities, events and park facilities
- Managing customer communications, bookings and digital systems
- Supporting car park operations and visitor information services
- Carrying out cash handling and end-of-day cashing-up procedures
- Working collaboratively with colleagues across the park to ensure smooth day-to-day operations
What we're looking for:
- Loves helping people and providing excellent customer service
- Communicates confidently and professionally
- Enjoys working as part of a team
- Is organised and able to manage a variety of tasks
- Feels comfortable using digital systems and Microsoft applications
- Has a proactive, positive approach to work
- Holds a full UK driving licence
Why join us?
At Anglian Water, we believe every customer interaction matters. Our parks provide much-loved spaces where people can connect with nature, spend time with family and friends, and enjoy the outdoors. This is an opportunity to work in a unique environment, be part of a supportive team, and help create great experiences for thousands of visitors throughout the season. Bring your enthusiasm, customer focus and positive attitude, and help us create outstanding visitor experiences in one of Suffolk's most beautiful outdoor locations. Apply today and be part of something bigger.
Visitor Experience Assistant - Casual, Ipswich employer: Anglian Water
ANGLIAN WATER is an exceptional employer located in Bedford, offering a supportive work culture that prioritises employee well-being and development. With flexible working hours and a comprehensive benefits package including a competitive pension scheme and private healthcare, employees are encouraged to grow their skills while contributing to meaningful environmental initiatives. Join us to be part of a team that values innovation and sustainability in water recycling processes.
