At a Glance
- Tasks: Manage exciting outdoor activities and lead a team of instructors at Alton Water.
- Company: Join a vibrant team at Alton Water Park in beautiful Suffolk.
- Benefits: Enjoy a competitive salary, bonus scheme, private healthcare, and flexible benefits.
- Other info: Free parking, discounts, and excellent training opportunities await you!
- Why this job: Be part of thrilling adventures while making a real impact on visitors' experiences.
- Qualifications: RYA Senior Instructor qualification and customer service experience preferred.
The predicted salary is between 30000 - 30000 £ per year.
Permanent position with a salary from £30,000 depending on skills and experience.
Location: Alton Water
Join the adventures at Alton Water, located within the stunning countryside of Suffolk. Alton Water Park stretches across some 400 acres and is the perfect place to while away an hour or a whole day.
What will you be doing?
For adrenaline-filled action, we offer a range of activities such as sailing, windsurfing, kayaking, paddle boarding, rowing, raft building and power boating on our beautiful reservoir. You will support the Activities Manager and manage a team of instructors. Tasks include:
- Online booking management
- Risk Assessment writing/reviews
- Building inspections and Fire Alarm testing in line with company policy and legal requirements
- Accident and incident reporting
- Daily/Weekly banking
- Assisting the Team in managing the daily operations of the Aquapark
What does it take?
- RYA Senior instructor Qualification
- 2 years experience as a Senior instructor
- Experience in leading a team of instructors (Desirable)
- An appropriate valid First Aid qualification certificate
We are looking for customer-focused individuals to provide first-class customer service to all our visitors. Experience of working in a customer-facing outdoor role would be desirable. You'll help us maintain a clean and safe environment. Most importantly, you'll show flexibility and a willingness to learn about all aspects of our activities. A driving licence is required.
As a valued member of the team, you are entitled to these fantastic benefits:
- Bonus scheme
- Private health care
- Competitive pension scheme
- 25 annual leave rising with length of service
- Flexible benefits to support your wellbeing
- Plus lots more!
Company Induction, Uniform and Training provided. Free parking at all our water parks. Discounts across our water parks - including our Watersports Centre and Cafés.
What Next?
Apply today and be part of a team where your skills and enthusiasm make a real difference!
Activities Duty Manager, Ipswich employer: Anglian Water
Contact Detail:
Anglian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Activities Duty Manager, Ipswich
✨Tip Number 1
Get to know the company! Research Alton Water and its activities. Understanding their values and what they offer will help you connect during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, which can give you an edge when it comes to interviews.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios related to managing activities and customer service. Practising your responses will help you feel more confident when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Activities Duty Manager, Ipswich
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for outdoor activities and customer service shine through. We want to see how excited you are about joining our team at Alton Water!
Tailor Your CV: Make sure your CV highlights relevant experience, especially in leading teams and managing outdoor activities. We love seeing how your skills align with what we do, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you one step closer to joining our adventure at Alton Water.
How to prepare for a job interview at Anglian Water
✨Know Your Activities
Familiarise yourself with the range of activities offered at Alton Water, like windsurfing and kayaking. Being able to discuss these activities and your experience with them will show your passion and suitability for the role.
✨Highlight Leadership Experience
Since the role involves managing a team of instructors, be ready to share specific examples of your leadership experience. Talk about how you've motivated a team or handled challenges in previous roles to demonstrate your capability.
✨Understand Safety Protocols
Brush up on risk assessment writing and safety protocols relevant to outdoor activities. Showing that you understand the importance of safety and can contribute to maintaining a safe environment will impress the interviewers.
✨Show Customer Service Skills
Prepare to discuss your customer service experience, especially in outdoor settings. Share anecdotes that highlight your ability to engage with customers and provide excellent service, as this is key to the role.