At a Glance
- Tasks: Detect and fix leaks while providing top-notch service to customers.
- Company: Join Anglian Water, a leader in infrastructure maintenance.
- Benefits: Enjoy a competitive salary, health care, and flexible working options.
- Other info: Receive hands-on training and career development opportunities.
- Why this job: Make a real difference in your community by ensuring a reliable water supply.
- Qualifications: Enthusiasm, problem-solving skills, and a willingness to learn are key.
The predicted salary is between 30634 - 30634 £ per year.
Location: Canwick Depot, Washingborough Road, Lincoln, LN4 1EF
Contract: Permanent/40 Hours a week (with flexibility for Part-Time)
Salary: circa £30,634 + use of company van for work purpose only
At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.
Who we are?
Integrated Maintenance, Repair & Development Services (IMRDS) Alliance - Part of the Anglian Water network, focuses on infrastructure maintenance work and is responsible for: water network pressure management, finding and fixing leaks, replacing lead pipes and repairing burst mains.
What will you be doing?
Employed directly by Anglian Water, your role as a Customer Side Leakage Technician is crucial. Without you, our water supply would suffer and there would be a huge impact for our customers. We are looking for you to carry out a full range of leak detection activities whilst providing a first-class service to our customers. Responding to jobs raised by Leakage Field Technicians, you'll have a fully equipped van, the training necessary to conduct the work, and travel to the areas within the water network where potential customer side leaks have been identified in order to assist customers and help to progress the enforcement process. This is a proactive field-based role; you'll support with planned maintenance and be the first on the scene to undertake investigations on customer side leaks. Developing your leak detection skills every day, you'll be trained to use specialist leak detection equipment to investigate hidden leaks on customer supply pipes. When you join the team, you'll be provided with plenty of hands-on training and job shadowing and work towards becoming NRSWA accredited & LTO trained (licence to operate).
As a valued employee, you'll be entitled to:
- Personal private health care
- 26 days annual leave - rising with length of service
- Access to a company vehicle, tools and all uniform and PPE
- Competitive pension scheme - Anglian Water double-matches your contributions up to 7%
- Bonus scheme
- Flexible benefits to support your wellbeing and lifestyle.
What does it take to be a Customer Side Leakage Technician?
You'll be enthusiastic, hardworking and ambitious with a real desire to drive your career forward and have a passion for hands-on work and problem solving. Keen to learn new things with excellent customer service skills and a reasonable knowledge of use of IT equipment such as tablets and mobile phones, you'll be a good communicator with a desire to make a solid contribution to your team. Previous operational leakage experience including leak detection, resolving customer supply pipe leaks, distribution and leakage repair is advantageous but not necessary, as full training will be given. A willingness to work at nights and weekends as required from time to time is also essential to this role.
Why Anglian Water?
We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do. This role offers a rewarding company bonus scheme.
If you are offered a job with us, you'll be subject to the relevant/standard employment checks, including: your right to work in the UK, references, driving licence and identity checks. Depending on your role, you may also be subject to further pre-employment checks. If successful in your application, you will benefit from access to a company vehicle, so a full driving licence is essential.
Inclusion is for everyone. We are an equal opportunity employer which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.
Closing date: Friday 29th May 2026
Leakage Technician (Customer Side Leakage) in Grantham employer: Anglian Water
Contact Detail:
Anglian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leakage Technician (Customer Side Leakage) in Grantham
✨Tip Number 1
Get to know the company! Research Anglian Water and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their mission.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Customer Side Leakage Technician role. Highlight your enthusiasm for hands-on work and problem-solving skills during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Anglian Water team. Don’t miss out!
We think you need these skills to ace Leakage Technician (Customer Side Leakage) in Grantham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for hands-on work and problem-solving shine through. We want to see that you're excited about the role and ready to contribute to our team!
Tailor Your Application: Make sure to customise your application to highlight relevant skills and experiences that align with the Customer Side Leakage Technician role. This helps us see how you fit into our values and mission.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Anglian Water
✨Know Your Stuff
Make sure you understand the basics of leak detection and the role of a Customer Side Leakage Technician. Brush up on any relevant terminology and processes, as this will show your enthusiasm and readiness to dive into the job.
✨Show Off Your Customer Service Skills
Since this role involves interacting with customers, be prepared to discuss how you've provided excellent service in the past. Think of examples where you resolved issues or went the extra mile for someone, as this will highlight your suitability for the position.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to work under pressure. Prepare scenarios where you had to think on your feet or troubleshoot a situation, as this will demonstrate your hands-on approach and adaptability.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the team dynamics, training opportunities, or the tools you'll be using. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.