At a Glance
- Tasks: Join us as a Field Technician, tackling sewer issues and ensuring environmental safety.
- Company: Anglian Water leads in water services, committed to quality and customer satisfaction.
- Benefits: Enjoy private healthcare, 25 days leave, a company van, and flexible working options.
- Why this job: Make a real impact on the environment while developing your skills in a supportive team.
- Qualifications: Basic IT skills, customer service experience, and a full driving licence required.
- Other info: Inclusive workplace welcoming diverse candidates; training provided for necessary skills.
The predicted salary is between 25000 - 36000 Β£ per year.
Job Title: Field Technician
Field Technician ( Water Recycling)
Circa Β£30,534 β depending on skills and experience + standby payments + business use of company van
Permanent, 37 hours, Full Time
Location: Milton Keynes ( must be within 20 minutes of this location to travel)
Our people are important to us, and we want to make sure that we reward and recognise all the great work that they do.
Your benefits will include:
-
Personal private health care
-
25 days annual leave β rising with length of service
-
Business use of company van plus access to tools and all uniform and PPE
-
Competitive pension scheme β Anglian Water double-matches your contributions up to 6%
-
Bonus scheme
-
Flexible benefits to support your wellbeing and lifestyle.
-
A flexible working culture
-
Life Assurance at eight times your salary
-
Personal Accident cover β up to 5x your salary
-
Lots of great discounts
-
Paid time off when you\βre physically and mentally unwell
-
An excellent Family Leave package β to help you support your family
At Anglian Water, we stand out as a frontrunner in providing water and water recycling services in the UK, setting the industry standard for quality and customer service. What truly sets us apart is our unwavering commitment to offering the support and growth opportunities that empower our teams to make a tangible impact on our customers and the environment.
Our dedicated team, comprised of skilled professionals, plays a crucial role in delivering key services. We take pride in collecting and treating water, ensuring its return to the environment through rivers and coastal outlets. With over 7,000 pumping stations and a network of 76,000 kilometres of sewers directing to more than 1,000 water recycling centres, our team is at the heart of a vital and impactful operation.
Join us and be part of a team where your skills and passion can make a real difference. We believe in creating an inclusive and diverse workplace, and we welcome all candidates who are ready to contribute their unique perspectives and skills to our mission of environmental stewardship.
What you will be doing?
Join our team as a Field Technician in Water Recycling Services, where you\βll play a vital role in safeguarding the environment, public health and maintaining critical infrastructure. You\βll tackle issues in our network including blockages, odours, flooding and incidents. You\βll deliver exceptional service levels to our customers while adhering to environmental regulatory standards.
As part of our standby roster, you\βll be ready to tackle additional out-of-hours work, ensuring uninterrupted service delivery. Safety is paramount in all aspects of the role, and you\βll be expected to uphold health and safety protocols diligently.
If you are passionate about joining a team dedicated to environmental stewardship and play a hands-on role in our operations, then we\βd love to hear from you
Your duties will include:
-
Operating a single person, high pressure water jetting unit which you will be trained in as well as specific CCTV equipment- helping to identify and promote repair work for any problems found on our sewerage network.
-
Taking ownership for investigating and offering first time resolutions for sewerage issues encountered by our customers.
-
Responding to incidents, and completing planned maintenance work
-
Accurately collating and recording all feedback from site through our IT systems.
-
Predominately lone working, engaging with both our internal and external customers on a daily basis.
What does it take to be a Field Technician?
-
Experience or willingness to work outside in all weathers, hands on/manual experience is beneficial
-
Basic IT skills
-
Ability to work autonomously as well using your own initiative
-
Excellent customer service skills
-
Full driving license- having a 4.5 tonne license would be advantageous as the role will eventually require this (training will be provided if needed)
-
In this role you must be able to work within a confined space, and at height without restrictions. Due to harness weight limits, your maximum weight cannot be in excess of 113 kilograms, and you will be expected to complete relevant occupational health checks including Hand-arm Vibration (HAV)
Inclusion at Anglian Water:
Inclusion is for everyone and we are an equal opportunity employer, which means we\βll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we\βre committed to creating an environment where all our colleagues feel they belong.
Closing date: Wednesday 18th February
Interviews: TBC
#loveeverydrop
Field Technician, Milton Keynes employer: Anglian Water
Contact Detail:
Anglian Water Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Field Technician, Milton Keynes
β¨Tip Number 1
Familiarise yourself with the specific equipment mentioned in the job description, such as high-pressure water jetting units and CCTV equipment. Having a basic understanding of how these tools work will not only boost your confidence but also show your potential employer that you're proactive and ready to learn.
β¨Tip Number 2
Highlight any previous hands-on experience you have, especially if it involves working outdoors or in manual roles. This will demonstrate your ability to handle the physical demands of the job and your willingness to work in various weather conditions.
β¨Tip Number 3
Prepare to discuss your customer service skills during the interview. Since the role involves engaging with both internal and external customers, showcasing examples of how you've successfully resolved issues or provided excellent service will set you apart from other candidates.
β¨Tip Number 4
Make sure you understand the importance of health and safety protocols in this role. Be ready to talk about any relevant training or experiences you have that demonstrate your commitment to maintaining a safe working environment.
We think you need these skills to ace Field Technician, Milton Keynes
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Field Technician role. Emphasise any hands-on or manual work experience, customer service skills, and your ability to work autonomously.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for environmental stewardship and your commitment to delivering exceptional service. Mention specific examples of how you've tackled similar challenges in previous roles.
Highlight Relevant Qualifications: If you have a full driving licence or experience with high-pressure water jetting units, make sure to mention these qualifications. If you need training for a 4.5 tonne licence, express your willingness to learn.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've successfully resolved issues in past roles. This could include dealing with customer complaints or troubleshooting technical problems, which is crucial for the Field Technician position.
How to prepare for a job interview at Anglian Water
β¨Research the Company
Before your interview, take some time to learn about Anglian Water's mission, values, and recent projects. Understanding their commitment to environmental stewardship and customer service will help you align your answers with their goals.
β¨Showcase Your Technical Skills
As a Field Technician, you'll be expected to operate specific equipment like high-pressure water jetting units and CCTV tools. Be prepared to discuss any relevant experience you have and express your willingness to learn if you're not familiar with certain technologies.
β¨Demonstrate Customer Service Skills
Since the role involves engaging with customers, highlight your previous experiences in customer service. Share examples of how you've resolved issues or provided exceptional service, as this will show your ability to handle customer interactions effectively.
β¨Prepare for Safety Protocol Questions
Safety is paramount in this role, so expect questions about health and safety protocols. Familiarise yourself with basic safety practices and be ready to discuss how you would ensure safety while working autonomously or in confined spaces.