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- Tasks: Lead operational performance in Water Recycling, turning insights into impactful actions.
- Company: Join Anglian Water, a purpose-driven company focused on environmental protection.
- Benefits: Enjoy flexible working, private healthcare, and a competitive pension scheme.
- Other info: Be part of a diverse workplace committed to inclusion and community impact.
- Why this job: Shape critical decisions and influence performance in a supportive, ambitious environment.
- Qualifications: Experience in operational management and strong communication skills required.
The predicted salary is between 50000 - 55000 £ per year.
We're looking for an Operational Performance Lead to join Anglian Water's Water Recycling Services business stream and play a pivotal role in shaping how performance is understood, challenged and improved across one of our most operationally critical areas. This role sits at the heart of our performance landscape, supporting senior leaders to turn insight into action. You'll be front and centre in shaping conversations on how we use performance information to manage risk, target interventions and inform strategic investment decisions - embedding the behaviours that enable a strong, accountable performance culture.
What you'll be doing:
- Business Stream Performance Insight & Intelligence
- Deliver high-quality, timely performance intelligence to Water Recycling leaders, with a clear focus on exceptions, risks and opportunities.
- Design and present performance information aligned to the Water Recycling Strategy and business plan.
- Provide clarity on data quality, confidence and assumptions to support effective decision-making.
- Monitor and report against key KPIs, thresholds and intervention plans.
- Propose and assess remedial options and their likely impact on future performance.
- Business Partnering & Performance Leadership
- Act as a trusted performance partner to senior operational leaders, challenging thinking and supporting evidence-based decisions.
- Work collaboratively with Directors, Leadership Teams and Business Partners to define clear, measurable performance metrics.
- Coach and mentor operational leaders to build capability and embed a sustainable performance culture.
- Act as the interface between Water Recycling and central Reporting, Systems and Analytics teams.
- Gather feedback from the business to drive continuous improvement in reporting and tools.
- Strategic Leadership & Continuous Improvement
- Support strategic leadership activity aligned to organisational priorities.
- Champion continuous improvement, innovation and performance best practice.
- Role model Anglian Water values including accountability and collaboration.
- Maintain focus on outcomes for customers, communities, the environment and our people.
- Champion health, safety and wellbeing as a core part of performance leadership.
What does it take to be an Operational Performance lead in Water Recycling?
- Experience working as, or closely alongside, operational management teams.
- Strong background in operational performance management.
- Experience presenting performance insight to senior leaders.
- Lean or Six Sigma understanding with practical application.
- Strong commercial awareness and ability to balance performance, cost and customer outcomes.
- Excellent communication skills and confidence to challenge constructively.
- Strategic, proactive and forward-looking mindset.
Why join Anglian Water?
At Anglian Water, we're driven by purpose - protecting the environment while delivering essential services our communities rely on every day. In this role, you'll influence operational performance across a critical business stream, shape how leaders use insight to make decisions, and be recognised as a trusted performance partner. You'll work collaboratively across operations, finance and analytics, developing your leadership capability in a supportive, ambitious organisation.
Benefits
- 26 days annual leave plus bank holidays (increasing with length of service).
- Flexible working options.
- Private health care.
- Competitive pension scheme - Anglian Water double-matches contributions up to 7% (up to 21% Combined).
- Life assurance at eight times your salary.
- Annual bonus.
- Potential funded car allowance depending on evidenced business mileage.
- Personal medical assessments.
- Virtual GP service.
- Cancer screening.
- Financial wellbeing support and salary finance benefits.
- Lifestyle savings including discounts on retail, travel and utilities.
- Employee Assistance Programme.
- Volunteer days.
Inclusion at Anglian Water
We're committed to creating a workplace where everyone feels they belong. We are proud signatories of the Social Mobility Pledge, Race at Work Charter and Armed Forces Covenant, and we're a Disability Confident employer.
Closing Date: 24th March 2026
Operational Performance Lead in Cambridge employer: Anglian Water
Contact Detail:
Anglian Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Performance Lead in Cambridge
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Anglian Water on LinkedIn. A friendly chat can give us insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Anglian Water’s recent projects and challenges in water recycling. This shows we’re genuinely interested and ready to contribute to their goals.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on articulating how your experience aligns with the role of Operational Performance Lead. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows we’re serious about joining the team at Anglian Water.
We think you need these skills to ace Operational Performance Lead in Cambridge
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operational Performance Lead role. Highlight your experience in operational performance management and how it aligns with Anglian Water's goals. We want to see how you can make every drop of your potential count!
Showcase Your Insights: When writing your application, focus on your ability to deliver high-quality performance intelligence. Share examples of how you've turned insights into action in previous roles. This will show us that you can support senior leaders effectively.
Communicate Clearly: Excellent communication skills are key for this role. Use clear and concise language in your application to demonstrate your ability to present performance insights. Remember, we’re looking for someone who can challenge constructively and engage with senior leaders.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our values there, which can help you tailor your application even further!
How to prepare for a job interview at Anglian Water
✨Know Your Numbers
As an Operational Performance Lead, you'll be dealing with performance metrics and KPIs. Brush up on relevant data and be ready to discuss how you've used performance information in past roles to drive decisions. This shows you understand the importance of data in shaping operational success.
✨Showcase Your Leadership Skills
You'll need to act as a trusted partner to senior leaders, so prepare examples that highlight your experience in coaching and mentoring. Think about times when you've influenced decision-making or led teams through performance improvements. This will demonstrate your capability to lead and inspire others.
✨Understand the Business Context
Familiarise yourself with Anglian Water's mission and values, especially around environmental protection and community service. Be prepared to discuss how your background aligns with their goals and how you can contribute to their performance culture. This shows you're not just looking for a job, but are genuinely interested in their mission.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific performance challenges or improve processes. Think through potential scenarios related to operational performance management and have structured responses ready. Use the STAR method (Situation, Task, Action, Result) to clearly articulate your thought process and outcomes.