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- Tasks: Lead the strategy and development of scheduling solutions to enhance operational performance.
- Company: Join Anglian Water, a forward-thinking utility company making a real impact.
- Benefits: Enjoy flexible working, competitive salary, health care, and generous leave.
- Why this job: Shape the future of water services while driving meaningful change in the community.
- Qualifications: Degree or equivalent experience, strong Agile leadership, and stakeholder management skills.
- Other info: Be part of a culture that values innovation and empowers its teams.
The predicted salary is between 60000 - 84000 ÂŁ per year.
Salary: From ÂŁ60,000 + APB bonus scheme
Contract: FTC or Secondment (Mat Cover) Full Time, 37 hours per week with flexibility for part-time. On call 1 in 4 weekends + paid Leadership Standby
Base Location: Enterprise House, Lincoln (Hybrid)
Anglian Water is an innovative utility company committed to building a sustainable, resilient future. Our Ops Planning & Scheduling function plays a critical role in ensuring our teams and technologies work seamlessly together to deliver excellent service for our customers, protect the environment, and maintain operational performance.
We’re looking for Maternity cover for a Scheduling Strategy & Configuration Manager to lead the strategic development, configuration, and continuous improvement of our Scheduling & Mobility solutions. This is a pivotal role shaping how we plan, schedule, and deliver work across Operational Services—driving environmental risk reduction, efficiency, and service improvement. This is a really exciting opportunity with the scope for you to deliver and build on our AMP strategies. You will gain the exposure of working with a wide range of stakeholders from all across the business and will be confident delivering to Exco.
Reporting to the Head of Ops Planning and Scheduling, you’ll manage a team of Centre of Excellence (CoE) Configuration leads and own and be accountable for delivering the long-term roadmap for our Field Service Management platform, ensuring alignment with business goals, DDaT principles, and industry best practice. You will own and manage our relationship with Oracle Field Service. You will be working as part of the Planning and Scheduling Leadership team and will be leading on your areas as part of our capability maturity. Your team are your technical experts so strategy and leadership are key to the success in this role.
Key Responsibilities
- Lead the strategy, roadmap, and ongoing development of our scheduling and mobility solutions, ensuring all enhancements and configuration changes deliver measurable business value and align with best practice.
- Drive continuous improvement by analysing work management processes, directing optimisation activity, prioritising change, and enabling effective Agile delivery across the CoE team.
- Oversee team leadership, governance, and compliance—aligning the CoE to performance targets, preparing audit documentation, and deputising for the Head of Ops Planning & Scheduling where required.
- Act as the primary point of contact for senior stakeholders, building strong cross‑functional relationships and ensuring clear communication, alignment, and understanding of system changes across the organisation.
- Manage the partnership with our Scheduling & Mobility solution provider, owning the Customer Success Plan and influencing product direction through active external engagement.
Role Requirements
- Degree level qualification or equivalent demonstrable experience.
- Strong knowledge and experience of Agile methodologies with a track record of leading Agile teams.
- Extensive stakeholder management experience at all levels of an organisation.
- Proven strategic leadership capability with experience driving digital or operational transformation.
- Deep understanding and awareness of operational issues.
- Ability to translate technical concepts into clear, engaging communication for business audiences.
- Strong coaching, facilitation, influencing, and negotiation skills.
- Resilience, creativity, collaboration skills, and a passion for continuous improvement.
- Experience with Oracle Field Service or other Field Service Management solutions (desirable).
What’s in it for you?
- As a valued employee, you’ll receive:
- Personal private health care
- 26 days annual leave
- Life cover at 8x salary
- Personal accident cover (up to 5x salary)
- Flexible working options
- Competitive pension scheme – double matched up to 6%
- Bonus scheme
- Flexible benefits tailored to support wellbeing and lifestyle
Why Anglian Water?
Anglian Water is not your typical water company. What we do really matters. Water is essential to life, and we’re proud of the positive difference we make for our customers, communities, and the environment. We put people at the heart of our business—empowering our teams, embracing innovation, and fostering a culture where everyone can thrive. If you're passionate about driving meaningful change and want to be part of an organisation that truly cares, we’d love to hear from you.
Closing Date: 10/02/2026
Scheduling Strategy & Configuration Manager employer: Anglian Water Services
Contact Detail:
Anglian Water Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Strategy & Configuration Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your skills align with their goals, especially in areas like Agile methodologies and stakeholder management.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience with scheduling and mobility solutions can drive efficiency and service improvement. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Scheduling Strategy & Configuration Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with Agile methodologies and stakeholder management. We want to see how your skills align with the role of Scheduling Strategy & Configuration Manager!
Showcase Your Leadership Skills: This role is all about strategy and leadership, so don’t hold back! Share examples of how you've led teams or driven digital transformation in your previous roles. We love seeing candidates who can inspire and motivate others.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language to explain your technical expertise and how it relates to operational issues. Remember, we want to understand your experience without getting lost in jargon!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out on being part of something meaningful!
How to prepare for a job interview at Anglian Water Services
✨Know Your Stuff
Make sure you understand the key responsibilities of the Scheduling Strategy & Configuration Manager role. Brush up on Agile methodologies and be ready to discuss how you've led teams in the past. Familiarise yourself with Oracle Field Service or similar solutions, as this will show your technical expertise.
✨Showcase Your Leadership Skills
This role requires strong leadership capabilities, so prepare examples of how you've successfully managed teams and driven strategic initiatives. Think about times when you've influenced stakeholders and how you can translate complex ideas into clear communication.
✨Prepare for Stakeholder Engagement
Since you'll be acting as a primary point of contact for senior stakeholders, practice articulating your thoughts clearly and confidently. Be ready to discuss how you've built cross-functional relationships and ensured alignment across different teams in previous roles.
✨Emphasise Continuous Improvement
Anglian Water values innovation and efficiency, so come prepared with examples of how you've driven continuous improvement in your past positions. Discuss specific changes you've implemented that resulted in measurable business value, and be ready to share your approach to analysing work management processes.
