At a Glance
- Tasks: Lead strategic initiatives in capital delivery, ensuring operational needs are met from concept to completion.
- Company: Join Anglian Water, a leader in sustainable water management with a strong team culture.
- Benefits: Enjoy competitive salary, private healthcare, flexible working, and generous leave policies.
- Other info: Inclusive workplace committed to diversity and personal development opportunities.
- Why this job: Make a real impact on water sustainability while leading innovative projects and teams.
- Qualifications: Degree in Engineering or equivalent experience; strong operational management skills required.
The predicted salary is between 104000 - 104000 £ per year.
Location: Hybrid with Thorpe Wood House as base location
Salary: Circa £104k subject to experience
Contract Type: Permanent Full Time (Flexibility for Part Time)
At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.
About the Role
Head of Operational Interface to provide strategic leadership across the capital delivery lifecycle, ensuring operational needs are fully represented from concept through to delivery and aftercare. In this role, you will lead Operational Liaison and Assurance teams, acting as the critical link between Operations, Engineering, Asset Management and delivery partners. You will ensure solutions are safe, operable, viable and environmentally sustainable, with a strong focus on long-term performance and customer outcomes. This is a high-impact leadership role within the Anglian Water Engineering team, where you will influence decision-making, manage complex stakeholder relationships, and ensure operational risk is designed out wherever possible.
Key Responsibilities
- Leadership and Team Management
- Reporting to the Anglian Water Engineering Director, lead and develop a team of operational and assurance leads, who are aligned to capital delivery portfolios across programmes and regions
- Ensure appropriate allocation of expertise across projects
- Foster collaboration, accountability and continuous development within the team
- Lead Operational Representation (Capital Delivery Lifecycle)
- Represent operational priorities throughout design, construction, commissioning and aftercare
- Provide expert input at key project milestones and assurance gateways (e.g. Technical Assurance Group)
- Partner with project teams and operational leaders to deliver "best for business" outcomes
- Ensure operational readiness and seamless handover of engineering projects.
- Champion Safety in Design and Operation
- Embed a strong safety culture across all capital projects
- Ensure operational safety requirements are considered at every stage
- Support design solutions that minimise long‑term operational risk
- Promote safe interaction between construction activities and live operations
- Stakeholder Engagement and Influence
- Build strong, trusted relationships across Operations, Engineering and Delivery
- Manage complex or conflicting priorities to reach effective outcomes
- Act as a visible leader across sites, maintaining close connection to operational teams
- Capture and embed learning from projects and operational experience
- Support the evolution of standards, processes and asset performance
- Drive innovation and benchmarking across internal and external networks
About You
- Degree in Engineering or equivalent practical experience
- Strong experience in, or awareness of, operational management within water or water recycling
- Knowledge of hazardous process environments (e.g. DSEAR, chemical handling, process safety)
- Experience working within capital delivery or large infrastructure programmes
- Excellent stakeholder management, influencing and conflict resolution skills
- Technical understanding of engineering disciplines (process, mechanical, electrical or civil)
You will also be:
- A visible and values-led leader
- Comfortable working across complex, fast‑paced environments
- Solutions‑focused, with strong commercial and operational awareness
- Passionate about safety, sustainability and continuous improvement
As a valued employee, you'll be entitled to:
- Personal private health care
- 25 days annual leave - rising with length of service + bank holidays.
- Business use of car allowance
- Yearly bonus scheme based on company performance.
- Flexible benefits to support your wellbeing and lifestyle.
- Competitive pension scheme - Double Matched Salary Sacrifice Pension Scheme up to 7%
- Generous maternity and paternity package
Our Commitment to Inclusion
We are committed to creating an inclusive workplace where everyone feels valued and supported. We encourage applications from people of all backgrounds, experiences and perspectives. If you need any adjustments during the recruitment process, please let us know - we are here to support you.
Head of Operational Interface in Peterborough employer: Anglian Water Services
At Anglian Water, we pride ourselves on being an exceptional employer, offering a dynamic hybrid work environment based at Thorpe Wood House. Our commitment to employee wellbeing is reflected in our generous benefits package, including personal private healthcare, a competitive pension scheme, and a strong focus on professional development. We foster a collaborative and inclusive culture where innovation thrives, ensuring that our team members are empowered to make a meaningful impact in the water industry while prioritising safety and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operational Interface in Peterborough
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Anglian Water. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Anglian Water's projects and values. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your leadership style and how you handle complex stakeholder relationships, as these are key for the Head of Operational Interface role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Anglian Water.
We think you need these skills to ace Head of Operational Interface in Peterborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your experience aligns with the key responsibilities of the Head of Operational Interface role. We want to see how you can bring your unique skills to our team!
Showcase Your Leadership Skills:Since this is a leadership position, don’t forget to emphasise your experience in managing teams and driving collaboration. Share specific examples of how you've influenced decision-making and built strong relationships in previous roles.
Highlight Safety and Sustainability:Given the focus on safety and environmental sustainability, make sure to include any relevant experience or initiatives you've led in these areas. We’re keen to see your passion for creating safe and sustainable solutions!
Apply Through Our Website:We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at Anglian Water Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Head of Operational Interface role. Familiarise yourself with the key responsibilities and how they align with Anglian Water's values. This will help you articulate how your experience and skills can contribute to their mission.
✨Showcase Your Leadership Skills
As this is a high-impact leadership role, be prepared to discuss your previous experiences in leading teams and managing complex stakeholder relationships. Use specific examples that highlight your ability to foster collaboration and drive results, especially in fast-paced environments.
✨Emphasise Safety and Sustainability
Given the focus on safety and environmental sustainability, come ready to discuss how you've championed these aspects in past projects. Share examples of how you've embedded a strong safety culture and ensured operational readiness in your previous roles.
✨Prepare for Stakeholder Scenarios
Anticipate questions about managing conflicting priorities and building trusted relationships. Think of scenarios where you've successfully navigated complex stakeholder dynamics and be ready to share your strategies for effective communication and conflict resolution.
