At a Glance
- Tasks: Lead operational performance in water recycling, turning insights into impactful actions.
- Company: Join Anglian Water, a purpose-driven company focused on environmental protection.
- Benefits: Enjoy flexible working, private healthcare, and a competitive pension scheme.
- Other info: Be part of a diverse team committed to inclusion and community impact.
- Why this job: Shape critical decisions and drive performance in a supportive, ambitious environment.
- Qualifications: Experience in operational management and strong communication skills required.
The predicted salary is between 52500 - 52500 € per year.
We’re looking for an Operational Performance Lead to join Anglian Water’s Water Recycling Services business stream and play a pivotal role in shaping how performance is understood, challenged and improved across one of our most operationally critical areas. This role sits at the heart of our performance landscape, supporting senior leaders to turn insight into action. You’ll be front and centre in shaping conversations on how we use performance information to manage risk, target interventions and inform strategic investment decisions – embedding the behaviours that enable a strong, accountable performance culture.
What you’ll be doing:
- Business Stream Performance Insight & Intelligence
- Deliver high‑quality, timely performance intelligence to Water Recycling leaders, with a clear focus on exceptions, risks and opportunities.
- Design and present performance information aligned to the Water Recycling Strategy and business plan.
- Provide clarity on data quality, confidence and assumptions to support effective decision‑making.
- Monitor and report against key KPIs, thresholds and intervention plans.
- Propose and assess remedial options and their likely impact on future performance.
- Business Partnering & Performance Leadership
- Act as a trusted performance partner to senior operational leaders, challenging thinking and supporting evidence‑based decisions.
- Work collaboratively with Directors, Leadership Teams and Business Partners to define clear, measurable performance metrics.
- Coach and mentor operational leaders to build capability and embed a sustainable performance culture.
- Act as the interface between Water Recycling and central Reporting, Systems and Analytics teams.
- Gather feedback from the business to drive continuous improvement in reporting and tools.
- Strategic Leadership & Continuous Improvement
- Support strategic leadership activity aligned to organisational priorities.
- Champion continuous improvement, innovation and performance best practice.
- Role model Anglian Water values including accountability and collaboration.
- Maintain focus on outcomes for customers, communities, the environment and our people.
- Champion health, safety and wellbeing as a core part of performance leadership.
What does it take to be an Operational Performance Lead in Water Recycling?
- Experience working as, or closely alongside, operational management teams.
- Strong background in operational performance management.
- Experience presenting performance insight to senior leaders.
- Lean or Six Sigma understanding with practical application.
- Strong commercial awareness and ability to balance performance, cost and customer outcomes.
- Excellent communication skills and confidence to challenge constructively.
- Strategic, proactive and forward‑looking mindset.
Why join Anglian Water?
At Anglian Water, we’re driven by purpose — protecting the environment while delivering essential services our communities rely on every day. In this role, you’ll influence operational performance across a critical business stream, shape how leaders use insight to make decisions, and be recognised as a trusted performance partner. You’ll work collaboratively across operations, finance and analytics, developing your leadership capability in a supportive, ambitious organisation.
Benefits:
- 26 days annual leave plus bank holidays (increasing with length of service).
- Flexible working options.
- Private health care.
- Competitive pension scheme – Anglian Water double‑matches contributions up to 7% (up to 21% Combined).
- Life assurance at eight times your salary.
- Annual bonus.
- Potential funded car allowance depending on evidenced business mileage.
- Personal medical assessments.
- Virtual GP service.
- Cancer screening.
- Financial wellbeing support and salary finance benefits.
- Lifestyle savings including discounts on retail, travel and utilities.
- Employee Assistance Programme.
- Volunteer days.
Inclusion at Anglian Water:
We’re committed to creating a workplace where everyone feels they belong. We are proud signatories of the Social Mobility Pledge, Race at Work Charter and Armed Forces Covenant, and we’re a Disability Confident employer.
Closing Date: 24th May 2026
Operational Performance Lead employer: Anglian Water Services
Anglian Water is an exceptional employer, dedicated to fostering a culture of collaboration and continuous improvement while prioritising the wellbeing of its employees. With flexible working options, a generous double-matched pension scheme, and comprehensive healthcare benefits, you will thrive in a supportive environment that values your contributions and encourages professional growth. Join us in making a meaningful impact on the communities we serve and the environment we protect.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Performance Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Anglian Water on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by understanding their performance metrics. Dive deep into how they measure success in Water Recycling Services. This shows we’re genuinely interested and ready to contribute from day one!
✨Tip Number 3
Practice our storytelling skills! We need to articulate our past experiences in a way that highlights our operational performance management expertise. Use the STAR method to keep it structured and impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to align perfectly with what Anglian Water is looking for.
We think you need these skills to ace Operational Performance Lead
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Operational Performance Lead role. Highlight your experience in operational performance management and how it aligns with Anglian Water's goals. We want to see how you can make every drop of your potential count!
Showcase Your Skills:Don’t just list your skills; demonstrate them! Use specific examples from your past roles where you've successfully presented performance insights or led teams. This will help us see your strategic mindset and ability to challenge constructively.
Be Clear and Concise:When writing your application, clarity is key. Keep your language straightforward and avoid jargon unless necessary. We appreciate a well-structured application that makes it easy for us to understand your qualifications and motivations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Anglian Water Services
✨Know Your Numbers
As an Operational Performance Lead, you'll need to be comfortable with data. Brush up on key performance indicators (KPIs) relevant to water recycling services. Be ready to discuss how you've used data to drive decisions in the past and how you can apply that knowledge to improve performance at Anglian Water.
✨Showcase Your Leadership Skills
This role involves acting as a trusted partner to senior leaders. Prepare examples of how you've successfully led teams or projects in the past. Highlight your experience in coaching and mentoring others, as well as how you've fostered a culture of accountability and collaboration.
✨Understand the Business Context
Familiarise yourself with Anglian Water's mission and values, especially their focus on environmental protection and community service. Be prepared to discuss how your background in operational performance management aligns with their goals and how you can contribute to their strategic priorities.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenges. Think of specific scenarios where you've had to propose remedial options or assess their impact on performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
