Operational Improvement Co-ordinator

Salary: £33 ,000 – £ 37 ,0 00 depending on skills and experience

Permanent, Full time, 37 hours a week

Location: This role is a regional based roles which will involve at home working, office working and regular travel across the region.

Interested in entering the world of project coordination and management? How about using data to drive meaningful operational activity? What about being at the heard of fast paced change pivotal to improving performance?

We have an exciting opportunity to join our Water Recycling Networks (WRN) team as a n Operational Improvement Coordinator.

In this role you will work across a variety of high priority areas, driving a change and improvement mindset to enable Water Recycling to achieve its plan and deliver outstanding environmental protection and delivering excellent customer service. You will be pivotal in proactively identifying , collaboration, coordinatin g and assuring a n umber of high priority improvement areas , owning thei r end to end management.

The role will see you work across WRN, and wider water recycling, at a variety of stakeholder levels to identify improvement oppo rtunities, develop delivery plans , manage small scale projects and generate recommendations for improvement with a continuous improvement mindset .

Interested in that and more? Then take a look at what it takes!

As a valued employee, you’ll be entitled to:

– Personal private health care

– An excellent Family Leave package – to help you support your family

– 25 days annual leave – rising with length of service

– Competitive pension scheme – Anglian Water double-matches your contributions up to 6%

– Bonus scheme

– Flexible benefits to support your wellbeing and lifestyle.

– A flexible working culture

– Life Assurance – 8x your salary

– Personal Accident cover – up to 5x your salary

– Lots of great discounts

– Paid time off when you’re physically and mentally unwell

What will you be doing?

• Investigating and analysing and promoting key areas of improvement .

• Looking holistically across inter-connecting processes to ensure end to end process management and coordination, ensuring focus and delivering of tasks throughout the business.

• Support with the coordination , creation and delivery of key business critical processes.

• Collaborate with Front Line Mangers and other team s within WR to understand and develop improvement plans, ensuring any plans are clearly documented, updated and tracked through to completion.

• Establish a risk-based methodology to assess and deliver operational improvement .

• Lead the integration of risk and improvement management into decision-making for WRN and WRO.

• Promote a continuous improvement mindset and work with the wider team to drive change.

What does it take to be a n Operational Improvement Coordinator ?

• Ability to act decisively and supportively in mentoring the team in overcoming operational, system or delivery-related challenges

• Passion about developing new ways of looking at and managing an existing system

• Possession of robust analytical abilities, capable of dissecting data set to derive meaningful insight and action .

• A positive and collaborative approach to relationship management with the drive to work as part of a wider team.

• Strong evidence of stakeholder management and presenting information to a variety of stakeholder levels.

• Attention to detail is paramount, ensuring accuracy in approach and effective task management.

• Prioritisation skills are crucial for managing multiple tasks efficiently to navigating the demands of the role.

• Experience in project or data management.

• Knowledge of sewerage asset class and operation is desirable.

• Proficiency in the Microsoft Office Suite, including Powerbi and Excel.

• Familiarity with systems like SAP or Oracle, is desirable.

• Full UK driving licence is essential

Inclusion at Anglian Water

Inclusion is for everyone, and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

Closing date: 06/07

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