Leakage Analyst in Norwich

Contract: Permanent (Full Time with flexibility for Part Time)

At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.

Who we are? Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs emergencies like water bursts and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more. IMRDS is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job. If you want to join a team that is rapidly expanding, full of growth opportunities and networking opportunities with partner organisations, join us.

What will you be doing? Employed directly by Anglian Water, your role as a Leakage Analyst is crucial. Without you, our water supply would suffer and there would be a huge impact for our customers. We are looking for you to carry out scheduling activities across two specialist leakage workstreams, Intensive Investigation and Programme Delivery. Responding to alarms and changes in statistical data, you’ll plan and schedule field resource to maximise efficiencies across our diverse regional workforce using our SAP and Oracle systems. You will identify and raise new maintenance activities as well as managing existing workbaskets and assign the right resource to these activities to be resolved within agreed timescales. This is an office based role however with a regional team you will predominantly be home office based. Some travel to local and regional meetings will be necessary during the period of the secondment.

When you join the team, you’ll be provided with plenty of opportunity to learn and grow within the Intensive Investigation family, with plenty of coaching and mentoring as part of an innovative and forward thinking analytical team.

As a valued employee, you'll be entitled to:

• Personal private health care
• 25 days annual leave - rising with length of service
• Access to a company vehicle, tools and all uniform and PPE
• Competitive pension scheme - Anglian Water double-matches your contributions up to 7%
• Flexible benefits to support your wellbeing and lifestyle.

What does it take to be a Leakage Analyst? You'll be enthusiastic, hardworking and ambitious with a real desire to drive your career forward and have a passion for hands‑on work and problem solving. Keen to learn new things with excellent interpersonal skills and a strong knowledge of SAP and Oracle, you’ll be a good communicator with a desire to make a solid contribution to your team. Previous knowledge of ILPM, IRIS, One Customer, Mercury & Microsoft Office is advantageous but not necessary, as full coaching and training will be offered. A willingness to work on one's own initiative and drive positive change is also essential to this role.

Why Anglian Water? Our people are at the heart of everything we do, and we make sure to reward and recognise their hard work. Some of our benefits include:

• Up to 26 days annual leave, increasing with length of service
• Flexible benefits to support your wellbeing

Inclusion is for Everyone. We are an equal opportunity employer and consider all suitably qualified applicants, regardless of gender identity, ethnic origin, nationality, religion, age, sexual orientation, disability, or any other protected characteristic. We focus on merit and passion for creating better outcomes and are committed to fostering an inclusive environment where all colleagues feel they belong.

If you think this is the next step for your career, apply today!