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- Tasks: Provide tech support and training to colleagues, both in-person and remotely.
- Company: Leading water utility company in Norwich with a focus on innovation.
- Benefits: Flexible hybrid work, competitive pay, and opportunities for growth.
- Other info: Open to all qualified candidates; apply before March 12, 2026.
- Why this job: Join a dynamic team and make a difference in technology support.
- Qualifications: Strong customer service skills and a full driving licence required.
The predicted salary is between 30000 - 42000 £ per year.
A prominent water utility company in Norwich is seeking an IT Support Technician to provide technology support to colleagues. This role involves face-to-face and remote assistance, using Microsoft technologies, and delivering training.
Suitable candidates should be self-motivated with strong customer service skills. A full driving license is required for travel to different sites.
Opportunities are open to all qualified candidates, with a closing date of March 12, 2026.
IT Support Technician — Tech Bar Navigator (Hybrid Travel) in Norwich employer: Anglian Water Services
Contact Detail:
Anglian Water Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician — Tech Bar Navigator (Hybrid Travel) in Norwich
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Practice your tech skills! Brush up on Microsoft technologies and customer service scenarios. We want to be ready to impress during any technical assessments or interviews.
✨Tip Number 3
Show off your personality! When we get to the interview stage, let our enthusiasm for tech support shine through. Companies love candidates who are not just skilled but also passionate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight how we fit the IT Support Technician role perfectly.
We think you need these skills to ace IT Support Technician — Tech Bar Navigator (Hybrid Travel) in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft technologies and customer service. We want to see how your skills match the IT Support Technician role, so don’t be shy about showcasing relevant projects or training you've done!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing tech support and how your self-motivation makes you a great fit for our team. Keep it friendly and professional, just like we are at StudySmarter.
Show Off Your Communication Skills: Since this role involves face-to-face and remote assistance, it’s crucial to demonstrate your communication skills in your application. We love candidates who can convey complex tech concepts in simple terms, so give us examples of how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Anglian Water Services
✨Know Your Tech Inside Out
Make sure you’re well-versed in Microsoft technologies, as this role heavily relies on them. Brush up on common issues and solutions, and be ready to demonstrate your troubleshooting skills during the interview.
✨Show Off Your Customer Service Skills
Since this position involves face-to-face interactions, practice how you would handle various customer scenarios. Think of examples where you've successfully resolved issues or provided training, and be prepared to share these stories.
✨Prepare for Hybrid Scenarios
Given the hybrid nature of the role, be ready to discuss how you would manage both remote and on-site support. Consider how you would adapt your communication style for different environments and be prepared to give examples.
✨Plan Your Travel Logistics
As a full driving license is required, think about how you would manage travel between sites. Be ready to discuss your approach to time management and how you would ensure timely support across locations.