At a Glance
- Tasks: Lead and manage café operations, ensuring top-notch service and food excellence.
- Company: Join a passionate team at a leading water company focused on hospitality.
- Benefits: Enjoy a competitive salary, bonus scheme, private healthcare, and flexible benefits.
- Why this job: Be part of an exciting transformation and make a real impact in a vibrant environment.
- Qualifications: Experience in food preparation, customer service, and team leadership required.
- Other info: Great opportunities for personal development and career growth await you!
The predicted salary is between 35200 - 49280 £ per year.
We are looking for an experienced and highly motivated Café Manager to join our team! You will be joining at an extremely exciting time, as we embark on a transformational redevelopment of our park cafes at both Grafham Water and Brixworth Country Park.
Initially overseeing and getting hands on in the operational management of the two cafes at Grafham Water, one of which is undergoing a large refurbishment, you will be the pinnacle leader delivering an ambitious level of hospitality and service. Working closely with the Park Manager and Area Catering Manager you will lead your team to food excellence, deliver a high quality service and manage a safe café environment.
You will expertly manage our daily catering facility operations ensuring all front and back of house, stock ordering, kitchen safety, staff rotas and staff processes are managed in line with legislative and company hygiene and health and safety procedures. As a customer facing motivational team leader, this role requires excellent interpersonal and team leadership skills. You will quickly become an expert in our activities, tailoring our catering offer to exceed visitor expectations and meet ambitious targets.
This role may include coordinating activities throughout the park, including catering for events, formal dinners, regular buffets in our meeting space and possibly a wedding or two. We expect that you will put the customer and safety first and will demonstrate this by being an active part of the operational rotas at peak times. You’ll be part of the parks management team and will need to be flexible as you will be required to work weekends and shifts, deputising and working with other park teams to deliver an all-round exceptional customer experience.
As the new catering facilities at Grafham Water are embedded, the expectation is that you will take on the operational management of the Brixworth Park Bistro where ambitious refurbishment plans are in development. There is huge scope for personal development in this role as we grow our facilities, teams and take on new opportunities.
What does it take to be our Café Manager?
- Demonstrable experience of Food preparation, development & legislation
- Customer Service Experience
- Line Management and team leadership experience
- Knowledge of the Grafham and Pitsford Water and the activities we offer
- Experience of the wedding industry
Qualifications and Experience
- Diverse experience in fresh food gained through a number of related roles
- City & Guilds 7061&2 or NVQ level 2 or 3 or equivalent knowledge
- Proven excellence in manager role
- ISOH Managing Safely
- Team Development
- Food Hygiene Level 3
Skills Needed
- Excellent knowledge of food production utilising fresh ingredients.
- Versatile craft skills in all areas
- Understanding and Management of cost controls in all areas
- Customer focused in line with the business development needs
- Fully conversant with operating an efficient hygienic kitchen.
- Quality Driven
- Reliability
- Flexibility
- Craft Passion
- Building partnerships
- Ambitious
- Calm under pressure
- A ‘hands on’ approach to management
- Administration & Microsoft IT skills
What benefits do we offer?
Being a successful water company doesn’t come easy! Our people are important to us and we want to make sure that we reward and recognise all of the great work that they do. Some of our benefits include:
- Bonus scheme
- Private health care
- Competitive pension scheme
- 25 annual leave rising with length of service
- Flexible benefits to support your wellbeing
- Plus lots more!
We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do.
If you are offered a job with us, you’ll be subject to the relevant/standard employment checks, including: your right to work in the UK, reference, driving licence and identity check. Depending on your role, you may also be subject to further pre-employment checks.
Café Manager in Northampton employer: Anglian Water Services
Contact Detail:
Anglian Water Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Café Manager in Northampton
✨Tip Number 1
Get to know the café scene in Grafham Water and Brixworth. Familiarise yourself with local competitors and trends, so you can chat about them during interviews. This shows you're genuinely interested and ready to bring fresh ideas to the table!
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Café Manager role. Plus, it’s a great way to get insider info on the company culture.
✨Tip Number 3
Prepare for your interview by practising common questions related to team leadership and customer service. Think of specific examples from your past roles that highlight your skills. We want to see how you handle pressure and lead a team to success!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Café Manager in Northampton
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the café and hospitality shine through! Share specific experiences that highlight your customer service skills and how you’ve gone above and beyond to create memorable dining experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Café Manager role. Highlight relevant experience in food preparation, team leadership, and any knowledge of the Grafham and Pitsford Water areas. We want to see how you fit into our vision!
Be Clear About Your Management Style: In your application, describe your approach to team leadership and management. We’re looking for someone who can motivate and inspire a team, so share examples of how you’ve successfully led teams in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Anglian Water Services
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of food preparation and legislation. Familiarise yourself with the café's menu and any special offerings they might have. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
As a Café Manager, you'll need to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, especially in high-pressure situations. Highlight your interpersonal skills and how you motivate others to deliver exceptional service.
✨Demonstrate Customer Focus
Be ready to discuss how you prioritise customer satisfaction. Share specific instances where you went above and beyond to meet customer needs or resolve issues. This will illustrate your commitment to creating a positive experience for visitors.
✨Emphasise Flexibility and Adaptability
Given the dynamic nature of the role, it's crucial to convey your flexibility. Talk about your willingness to work weekends and shifts, and provide examples of how you've adapted to changing circumstances in previous roles. This will reassure them that you're ready for the challenges ahead.