At a Glance
- Tasks: Join our team to ensure clean water reaches customers and handle emergency repairs.
- Company: Anglian Water, committed to building trust and exploring innovative solutions.
- Benefits: Competitive salary, standby pay increase, flexible hours, and hands-on training.
- Other info: Field-based role with a fully equipped van and opportunities for career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: No specific experience required; just a passion for problem-solving and customer service.
The predicted salary is between 35629 - 35629 £ per year.
Location: King’s Lynn, Wisbech, Swaffham, Dereham, Hunstanton, March, Chatteris, Isleham, Ely, Newmarket and Bury St Edmunds
Contract: Full-time 37hrs/ Permanent (with flexibility for Part-Time)
Salary: circa £35,629 + 24% increase for standby at the beginning along the salary
At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.
Who we are? Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs emergencies like water bursts and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more. IMRDS is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job.
What you’ll be doing: Come and join the motivated team of skilled Network Technicians and play your part in ensuring clean water reaches our customers and is safe to consume. No day will be the same in this crucial role, you’ll undertake planned maintenance and also react to emergency requirements to maintain the water network. You’ll use your skills to carry out flushing, surveying, leak detections, pressure and flow tests and valve operations. Using your asset maps, data and tools you’ll resolve both planned and reactive operational problems in a thorough and timely manner. This is a field-based role and you’ll be provided with a fully equipped van as you travel around the region, consistently ensuring water quality is sufficiently maintained. A large part of the role will be liaising with customers, using your skills and expertise to deliver high levels of customer service, you’ll keep them informed every step of the way, becoming the face of Anglian Water for many of our customers. When you join the team, you’ll be provided with plenty of hands‑on training and job shadowing and work towards becoming NRSWA accredited.
Network Technician in Norfolk employer: Anglian Water Services
At Anglian Water, we pride ourselves on being an excellent employer, offering a supportive work culture that values trust and collaboration. Our Network Technicians enjoy competitive salaries, flexible working options, and extensive training opportunities, all while playing a vital role in ensuring clean water for our communities across the beautiful East of England. Join us to be part of a dedicated team that not only focuses on operational excellence but also fosters personal growth and development in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Network Technician in Norfolk
✨Tip Number 1
Network with industry professionals! Attend local meetups or online forums related to water services and network technology. This can help us get insider info on job openings and make valuable connections.
✨Tip Number 2
Prepare for interviews by practising common questions specific to network technician roles. We should also be ready to discuss our hands-on experience and how we’ve tackled challenges in the past.
✨Tip Number 3
Showcase our skills through practical demonstrations if possible. If we have the chance, let’s highlight our problem-solving abilities and customer service skills during interviews or networking events.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on new opportunities as they come up.
We think you need these skills to ace Network Technician in Norfolk
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Network Technician role. Highlight any relevant technical skills, customer service experience, and your ability to work in a team. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with ours at Anglian Water. Be genuine and let us know what excites you about joining our team.
Showcase Your Problem-Solving Skills:In this role, you'll face various challenges daily. Use your application to share examples of how you've tackled problems in the past, especially in a technical or customer-facing context. We love seeing how you think on your feet!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Anglian Water Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to network systems and water supply maintenance. Familiarise yourself with common issues like leak detection and pressure tests, as well as the tools you'll be using. This will show that you're not just interested in the role but also prepared for it.
✨Showcase Your Customer Service Skills
Since this role involves liaising with customers, think of examples where you've provided excellent customer service in the past. Be ready to discuss how you would keep customers informed during maintenance or emergency situations, demonstrating your communication skills and empathy.
✨Emphasise Teamwork
Anglian Water values collaboration, so be prepared to talk about your experience working in teams. Share specific instances where you’ve worked with others to solve problems or improve processes, highlighting your ability to build trust and do the right thing.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the team dynamics at Anglian Water. This shows your genuine interest in the position and helps you understand if it's the right fit for you. For example, ask about the training process or how the team handles emergency situations.
