At a Glance
- Tasks: Join our team to maintain and improve water supply systems while ensuring customer satisfaction.
- Company: Anglian Water, committed to sustainability and community collaboration.
- Benefits: Competitive salary, health care, flexible working, and generous leave.
- Other info: Hands-on training provided with opportunities for career growth.
- Why this job: Make a real difference in your community by ensuring clean, safe water for everyone.
- Qualifications: GCSE level education and experience in engineering or customer service.
The predicted salary is between 35629 - 35629 € per year.
Location: King's Lynn, Wisbech, Swaffham, Dereham, Hunstanton, March, Chatteris, Isleham, Ely, Newmarket and Bury St Edmunds
Contract: Full-time 37hrs/ Permanent (with flexibility for Part‑Time)
Salary: circa £35,629 + 24% increase for standby at the beginning along the salary
At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring. Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs emergencies like water bursts and develops new ways to better service our customers.
This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more. IMRDS is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job.
What you'll be doing:
- Join the motivated team of skilled Network Technicians and play your part in ensuring clean water reaches our customers and is safe to consume.
- Undertake planned maintenance and react to emergency requirements to maintain the water network.
- Carry out flushing, surveying, leak detections, pressure and flow tests and valve operations.
- Resolve both planned and reactive operational problems in a thorough and timely manner.
- Liaise with customers, delivering high levels of customer service and keeping them informed every step of the way.
When you join the team, you'll be provided with plenty of hands‑on training and job shadowing and work towards becoming NRSWA accredited & LTO trained (licence to operate).
What does it take to be a Water Network Technician?
- Educated to GCSE level (or equivalent)
- Experience of working in an engineering industry, ideally providing a front‑line service
- A strong technical aptitude
- Ideally experience of water networks, street works and leakage control
- Professional contact with customers is key; you must be able to explain terminology to the public to reassure and provide a great service
- Proven experience of providing great customer service
- This role requires you to work a 37‑hour week, however you will need a flexible approach to working hours as you'll be required to be on a standby rota and undertake overtime as and when required
Why Anglian Water?
As well as being essential to survive, water is the key to a thriving economy and a flourishing environment. By joining us, you'll become part of a company looking to raise awareness of the importance of water as we collaborate with customers, colleagues, communities to ensure we are securing a future water supply for our region.
As a valued employee, you'll be entitled to:
- Personal private health care
- 25 days annual leave - rising with length of service
- Flexible working
- Access to a company vehicle, tools and all uniform and PPE
- Competitive pension scheme – Anglian Water double‑matches your contributions up to 7%
- Bonus scheme
- Flexible benefits to support your wellbeing and lifestyle
Inclusion is for everyone. We are an equal opportunity employer which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we're committed to creating an environment where all our colleagues feel they belong.
Closing date: 29th May 2026
Network Technician in King's Lynn employer: Anglian Water Services
At Anglian Water, we pride ourselves on being an excellent employer, offering a supportive work culture that values trust, collaboration, and innovation. As a Network Technician, you'll enjoy competitive benefits including personal private healthcare, flexible working arrangements, and a robust pension scheme, all while contributing to the vital mission of ensuring clean water for our communities. With ample opportunities for hands-on training and professional development, you will be empowered to grow your skills in a dynamic environment that prioritises employee wellbeing and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Network Technician in King's Lynn
✨Tip Number 1
Get to know the company! Research Anglian Water and their values. When you understand what they stand for, you can tailor your conversations to show how you fit into their culture. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events related to water services. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions specific to the Network Technician role. Think about scenarios where you've demonstrated great customer service or technical skills, and be ready to share those stories.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining Anglian Water and being part of their mission.
We think you need these skills to ace Network Technician in King's Lynn
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Network Technician role. Highlight your relevant experience in engineering and customer service, and don’t forget to mention any specific skills related to water networks or leak detection.
Showcase Your Customer Service Skills:Since this role involves a lot of customer interaction, it’s crucial to demonstrate your ability to communicate effectively. Share examples of how you've provided excellent customer service in the past, especially in technical situations.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We want to see your personality shine through, so let your passion for the job come across!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Anglian Water Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to water networks and engineering. Familiarise yourself with common terms and processes like leak detection, pressure tests, and valve operations. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Customer Service is Key
Since this role involves liaising with customers, be prepared to discuss your experience in providing excellent customer service. Think of examples where you've had to explain complex information in a simple way. This will demonstrate your ability to communicate effectively and reassure customers during emergencies.
✨Flexibility is Essential
Highlight your willingness to adapt to changing schedules and standby requirements. The interviewer will want to know that you can handle the demands of a field-based role. Share any past experiences where you've successfully managed unexpected changes or worked overtime when needed.
✨Show Your Team Spirit
Anglian Water values teamwork, so be ready to talk about how you've collaborated with others in previous roles. Discuss any experiences where you’ve worked as part of a team to solve problems or improve services. This will show that you align with their values of building trust and exploring new solutions together.
