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- Tasks: Design and deliver exciting events while providing exceptional customer service in beautiful parks.
- Company: Join AVH Parks Ltd, part of Anglian Water Group, dedicated to outstanding visitor experiences.
- Benefits: Competitive salary, supportive team, and opportunities for personal development.
- Other info: Work in a dynamic environment with a passionate team and beautiful natural spaces.
- Why this job: Make a real impact by creating memorable experiences for visitors in stunning outdoor settings.
- Qualifications: Excellent customer service skills and a proactive mindset; event support experience is a plus.
The predicted salary is between 28000 - 28000 ÂŁ per year.
AVH Parks Ltd – part of Anglian Water Group (AWG)
Location: Grafham Water
Hours: Includes weekends & school holidays
Salary: from ÂŁ28,000 per annum
Are you creative, customer‑focused, and passionate about the outdoors? Do you love bringing people together through memorable activities and events? AVH Parks Ltd manages 14 stunning parks across the region—including Rutland Water, Grafham Water, Alton Water and Pitsford Water—and we’re looking for a dynamic Park Events & Visitor Services Assistant to help us create brilliant visitor experiences and spaces all year round.
About the role
As a key member of our visitor-facing team, you’ll help design, deliver and promote a wide range of events, activities and visitor experiences. From family-friendly seasonal activities to supporting large park events and frontline customer service positions and welcoming customers to our campsite no two days are the same.
You’ll use your creativity to bring our parks to life—dressing and stocking visitor centres, generating engaging social media content, and developing fresh ideas that inspire people to visit and return. You’ll also welcome, meet and greet our customers on our park and ensure their day and experience is one that they won’t ever forget. You won’t be afraid to get stuck in with all aspects of our visitor facing customer service roles and will quickly become an expert in everything the park has to offer. This is a hands‑on, varied role perfect for someone who thrives in a busy customer‑focused environment and enjoys working outdoors.
What you’ll be doing
- Events & Activities
- Support the planning and delivery of an exciting calendar of park events
- Lead small-scale activities, especially weekends and school holidays
- Assist with large events
- Report on visitor participation and activity performance
- Marketing & Promotion
- Create engaging social media content and respond to customer enquiries
- Use upselling techniques to promote park activities and offers
- Dress and theme visitor centres and cafés to enhance seasonal appeal
- Visitor Services & Customer Care
- Deliver exceptional customer service across all park touchpoints
- Provide support on tills, car park systems, and general enquiries
- Upsell products, activities and catering options
- Meeting Room & Venue Support
- Coordinate meeting and conference bookings
- Provide a warm welcome to delegates and ensure smooth on‑site delivery
- Liaise with catering teams to meet bespoke requirements
- General Administration
- Manage emails, bookings, systems and park technology
- Support internal processes and assist park teams where needed
What we’re looking for
- Essential:
- Excellent customer service skills
- Strong organisation and communication abilities
- Proactive, solutions‑focused mindset
- Confident using MS Windows and digital systems
- Full driving licence
- Desirable:
- Experience supporting events or activities
- Social media content creation experience
- First Aid certificate
- Creative flair and passion for outdoor recreation
Why join us?
Working at AVH Parks means joining a welcoming, passionate team dedicated to providing outstanding visitor experiences. You’ll help bring joy to thousands of visitors each year—all while working in some of the most beautiful natural spaces in the region. We’ll support your development, encourage your ideas, and give you the freedom to make a real impact.
Ready to apply? If you’re creative, energetic and excited about delivering memorable experiences in the great outdoors, we’d love to hear from you. Apply now and help us Make Today Great for our visitors—every single day.
Events & Visitors Service Assistant in Huntingdon employer: Anglian Water Services
Contact Detail:
Anglian Water Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events & Visitors Service Assistant in Huntingdon
✨Tip Number 1
Get to know the parks! Before your interview, spend some time exploring the parks managed by AVH. Familiarise yourself with their events and activities so you can chat about them confidently. This shows your passion for the role and helps you stand out!
✨Tip Number 2
Show off your creativity! Think of a few fun ideas for events or activities that could be hosted in the parks. Bring these ideas to the interview and share how you’d promote them on social media. This will demonstrate your proactive mindset and enthusiasm for the role.
✨Tip Number 3
Practice your customer service skills! Since this role is all about creating memorable experiences, think of examples from your past where you’ve gone above and beyond for customers. Be ready to share these stories during your interview to highlight your excellent customer service abilities.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at AVH Parks. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Events & Visitors Service Assistant in Huntingdon
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let your love for nature and outdoor activities shine through. Share any personal experiences or events you've been involved in that highlight your enthusiasm for creating memorable experiences in beautiful settings.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience. We want to see how you've gone above and beyond to make someone's day special. Use specific examples to demonstrate your ability to connect with people and create a welcoming atmosphere.
Get Creative with Your Application: Since creativity is key for this role, don’t hesitate to showcase your creative flair in your application. Whether it’s through engaging language or unique formatting, show us how you can bring ideas to life—just like you would in our parks!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our amazing parks while you’re there!
How to prepare for a job interview at Anglian Water Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like planning events and delivering customer service. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Creativity
Since the role requires a creative flair, come prepared with examples of past events or activities you've organised. Think about how you can bring fresh ideas to their parks and share these during the interview to show your passion for creating memorable experiences.
✨Demonstrate Customer Service Skills
This position is all about exceptional customer service. Be ready to discuss specific instances where you’ve gone above and beyond for customers. Highlight your proactive approach and solutions-focused mindset, as these are essential traits for the role.
✨Engage with Their Mission
AVH Parks Ltd is dedicated to providing outstanding visitor experiences. Show that you resonate with their mission by discussing why you love the outdoors and how you can contribute to making every visitor's day special. This connection can set you apart from other candidates.