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- Tasks: Ensure clean water reaches customers through maintenance and emergency response.
- Company: Join Anglian Water, a leader in sustainable water management.
- Benefits: Competitive salary, health care, flexible working, and generous leave.
- Other info: Hands-on training provided with opportunities for career growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: GCSE level education and experience in engineering or customer service.
The predicted salary is between 27452 - 27452 £ per year.
Circa £27,452 per annum + standby & overtime once trained
12 Fixed term contract Covering the Bedfordshire Area (Bedford, Leighton Buzzard & Milton Keynes)
Full time, 37 hours per week
Join us and make a difference! Love Every Drop!
Come and join the motivated team of skilled Network Technicians and play your part in ensuring clean water reaches our customers and is safe to consume across the Bedfordshire area, covering Bedford, Leighton Buzzard & Milton Keynes.
No day will be the same in this crucial role, you’ll undertake planned maintenance and also react to emergency requirements to maintain the water network. You’ll use your skills to carry out flushing, surveying, leak detections, pressure and flow tests and valve operations.
Using your asset maps, data and tools you’ll resolve both planned and reactive operational problems in a thorough and timely manner. This is a field-based role and you’ll be provided with a fully equipped van as you travel around the region, consistently ensuring water quality is sufficiently maintained.
A large part of the role will be liaising with customers, using your skills and expertise to deliver high levels of customer service, you’ll keep them informed every step of the way, becoming the face of Anglian Water for many of our customers.
When you join the team, you’ll be provided with plenty of hands-on training and job shadowing and work towards becoming NRSWA accredited & LTO trained (licence to operate).
As a valued employee, you’ll be entitled to:
- Personal private health care
- 23 days annual leave – rising with length of service
- Flexible working
- Access to a company vehicle, tools and all uniform and PPE
- Competitive pension scheme – Anglian Water double-matches your contributions up to 6%
- Bonus scheme
- Flexible benefits to support your wellbeing and lifestyle.
What does it take to be a Water Network Technician?
- Educated to GCSE level (or equivalent)
- Experience of working in an engineering industry, ideally providing a front-line service
- A strong technical aptitude
- Ideally experience of water networks, street works and leakage control
- Professional contact with customers is key, you must be able to explain terminology to the public in order to reassure and provide a great service
- Proven experience of providing great customer service.
This role requires you to work a 37-hour week, however you will need a flexible approach to working hours as you’ll be required to be on a standby rota and undertake overtime as and when required – you’ll be paid extra for this!
In this field role you’ll travel to various locations around the region.
Why Anglian Water? As well as being essential to survive, water is the key to a thriving economy and a flourishing environment. By joining us, you’ll become part of a company looking to raise awareness of the importance of water as we collaborate with customers, colleagues, communities to ensure we are securing a future water supply for our region.
Closing date: 20th October 2021
Interview dates: 28th & 29th October 2021
Network Technician in Bedford employer: Anglian Water Services
Contact Detail:
Anglian Water Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Technician in Bedford
✨Tip Number 1
Get to know the company! Research Anglian Water and understand their values and mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for practical assessments! As a Network Technician, you might face hands-on tests. Brush up on your technical skills and be ready to demonstrate your problem-solving abilities in real-time scenarios.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Network Technician in Bedford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Network Technician role. Highlight any relevant experience in engineering, customer service, and water networks. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working with us at Anglian Water and how you can contribute to our mission of providing clean water. Keep it friendly and professional!
Show Off Your Customer Service Skills: Since this role involves liaising with customers, make sure to showcase your customer service experience. We love candidates who can communicate effectively and reassure the public, so share examples of how you've done this in the past.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you'll find all the details you need about the role and our company there!
How to prepare for a job interview at Anglian Water Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to water networks and engineering. Familiarise yourself with common terms and processes like leak detection, pressure tests, and valve operations. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Customer Service Skills Matter
Since this role involves liaising with customers, be prepared to discuss your previous experiences in providing excellent customer service. Think of specific examples where you’ve had to explain technical information to non-technical people. This will demonstrate your ability to communicate effectively and reassure customers.
✨Show Your Flexibility
The job requires a flexible approach to working hours, so be ready to discuss how you can adapt to changing schedules and standby requirements. Share any past experiences where you’ve successfully managed unexpected changes in your work routine.
✨Ask Questions
Interviews are a two-way street! Prepare some thoughtful questions about the team, training opportunities, or the company’s future projects. This shows that you’re engaged and genuinely interested in being part of their mission to ensure clean water for everyone.