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- Tasks: Manage exciting outdoor activities and lead a team of instructors at Alton Water.
- Company: Join a vibrant team at Alton Water Park in beautiful Suffolk.
- Benefits: Enjoy a competitive salary, private healthcare, and flexible benefits for your wellbeing.
- Other info: Free parking, discounts, and excellent career growth opportunities await you!
- Why this job: Be part of thrilling adventures while making a real impact on visitors' experiences.
- Qualifications: RYA Senior Instructor qualification and customer service skills required.
The predicted salary is between 30000 - 30000 £ per year.
Permanent Salary from: £30,000 depending on skills and experience
Location: Alton Water Windsurfing, Aquapark, Sailing and more. Join the adventures at Alton Water. Located within the stunning countryside of Suffolk, Alton Water Park stretches across some 400 acres and is the perfect place to while away an hour or a whole day.
What will you be doing?
- For adrenaline-filled action, we offer a range of activities such as sailing, windsurfing, kayaking, paddle boarding, rowing, raft building and power boating on our beautiful reservoir.
- Supporting the Activities Manager and managing a team of instructors.
- Tasks include:
- Online booking management
- Risk Assessment writing / reviews
- Building inspections and Fire Alarm testing in line with company policy and legal requirements
- Accident and incident reporting
- Daily / Weekly banking
- Assisting the Team in managing the daily operations of the Aquapark.
What does it take?
- RYA Senior instructor Qualification
- 2 years experience as a Senior instructor
- Experience in leading a team of instructors (Desirable)
- An appropriate valid First Aid qualification certificate
- We are looking for customer-focused individuals to provide first-class customer service to all our visitors
- Experience of working in a customer facing outdoor role would be desirable
- You’ll help us maintain a clean and safe environment
- Most importantly you’ll show flexibility and a willingness to learn about all aspects of our activities
- Driving Licence
Benefits
- Bonus scheme
- Private health care
- Competitive pension scheme
- 25 annual leave rising with length of service
- Flexible benefits to support your wellbeing
- Plus lots more!
- Company Induction, Uniform and Training
- Free parking at all our water parks
- Discounts across our water parks – including our Watersports Centre and Cafe’s
What Next? Apply today and be part of a team where your skills and enthusiasm make a real difference!
Activities Duty Manager in Alton employer: Anglian Water Services
Contact Detail:
Anglian Water Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Activities Duty Manager in Alton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Alton Water and its activities. This will help you show genuine interest and tailor your answers to what they value most.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience as a Senior Instructor aligns with the role of Activities Duty Manager.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've provided excellent service in previous roles. Remember, they want someone who can create a fantastic experience for visitors.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the team dynamics or the activities offered. It shows you're engaged and keen to be part of the action at Alton Water.
We think you need these skills to ace Activities Duty Manager in Alton
Some tips for your application 🫡
Show Your Passion for Adventure: When writing your application, let your enthusiasm for outdoor activities shine through! We want to see how your love for windsurfing, kayaking, and all things adventurous aligns with our mission at Alton Water.
Highlight Relevant Experience: Make sure to detail your experience as a Senior Instructor and any leadership roles you've held. We’re looking for someone who can manage a team effectively, so don’t hold back on showcasing your skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting role at Alton Water. Don’t miss out!
How to prepare for a job interview at Anglian Water Services
✨Know Your Activities
Familiarise yourself with the range of activities offered at Alton Water, like sailing and windsurfing. Be ready to discuss your experience in these areas and how you can contribute to enhancing the customer experience.
✨Showcase Leadership Skills
Since the role involves managing a team of instructors, prepare examples of your leadership experience. Think about times when you've successfully led a team or resolved conflicts, and be ready to share those stories.
✨Understand Safety Protocols
Brush up on risk assessment writing and safety regulations relevant to outdoor activities. Being able to discuss how you would ensure a safe environment for both staff and customers will show that you take safety seriously.
✨Customer Service Focus
Prepare to demonstrate your commitment to excellent customer service. Think of specific instances where you've gone above and beyond for customers, especially in outdoor settings, and be ready to share those experiences.