Anglian Water Services Ltd, in partnership with Integrated Metering Alliance (IMA), seeks a Complaint Management Specialist to drive first-time resolution for delivery areas in Huntingdon. You will manage verbal and written customer contact and ensure SAP operations meet service levels.
You will report on complaint volumes and trends to support continuous improvement, working in a customer-centric team while upholding health and safety standards.
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Customer Care & Complaints Specialist (SAP) in Huntingdon employer: Anglian Water Services Ltd
Anglian Water Services Ltd is an excellent employer, offering a dynamic work culture that prioritises collaboration and innovation in the field of water quality management. Employees benefit from a competitive pension scheme, private healthcare, and generous holiday allowances, alongside numerous family-friendly initiatives that support work-life balance. With a strong commitment to employee development, this role provides opportunities for growth and advancement within a vital sector, making it a rewarding place to build a meaningful career.
Contact Details:
Anglian Water Services Ltd Recruitment Team
