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- Tasks: Support customers and investigate water quality issues while ensuring safety standards.
- Company: Join a leading water company dedicated to quality and community.
- Benefits: Enjoy a competitive pension, private healthcare, and generous holiday allowance.
- Why this job: Make a real difference in water safety and quality for communities.
- Qualifications: Degree in a scientific field and strong communication skills required.
- Other info: Flexible work options and excellent family-friendly policies available.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities
- Support customers through a rota system, to ensure that any escalated water quality contacts are suitably supported and investigated.
- Deliver the company Drinking Water Safety Planning approach.
- Undertake thorough water quality investigations.
- Ensure that information from across the business and outside agencies during water quality events and incidents is effectively collated and reported.
- Regular review of water quality standards across the area to support excellent water quality across distribution.
- Drive the team to continually improve water quality risk assessments through networks, working with other colleagues to ensure source to tap risks are mitigated.
- Support networks in undertaking regular water quality "event" test events, to increase scientific knowledge, skill and competency across colleagues.
- Be the key point of contact for local network or operational teams for water quality risk assessment.
- Be a part of an out of hours standby process support for the business.
Qualifications
- Educated to degree/postgraduate level in a relevant scientific subject or equivalent qualification/experience.
- Able to critically evaluate information to take tactical action.
- Excellent interpersonal skills to build rapport with operational colleagues, whilst being able to effectively communicate actions.
- Ability to influence those around you in making positive decisions to protect the wholesomeness of our water.
Benefits
- A competitive pension scheme where we double-match your contributions up to 6%.
- Private healthcare for your peace of mind.
- An annual bonus scheme.
- The opportunity to volunteer in your local community.
- 26 days holiday (plus Bank Holidays), increasing with service, with the option to swap Christmas and Easter for religious holidays.
- Life cover (8x your salary) and personal accident cover (up to 5x your salary).
- Flexible benefits to support your well-being and lifestyle.
- Paid time off for illness, both physical and mental.
- Free parking at all office locations, sites, and leisure parks.
- Excellent family-friendly policies, including 26 weeks of full pay for maternity/adoption leave and 4 weeks of paternity/partner pay, with the opportunity for shared parental leave.
Network and Customer Scientist in City of Westminster employer: Anglian Water Services Ltd
Contact Detail:
Anglian Water Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network and Customer Scientist in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Practice makes perfect! Before any interview, do some mock interviews with friends or family. This will help you get comfortable with the questions and boost your confidence when it’s time to shine.
✨Tip Number 3
Show off your skills! If you’ve got relevant projects or experiences, don’t be shy about sharing them. Bring along a portfolio or have examples ready to discuss during interviews to really impress the hiring team.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like Network and Customer Scientist. Plus, it shows us you’re genuinely interested in being part of our team!
We think you need these skills to ace Network and Customer Scientist in City of Westminster
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience in water quality and customer support. We want to see how your skills align with the responsibilities outlined in the job description.
Showcase Your Scientific Knowledge: Since this role requires a solid understanding of scientific principles, don’t shy away from mentioning any relevant qualifications or experiences. We love seeing candidates who can critically evaluate information and take action!
Highlight Interpersonal Skills: This position involves working closely with operational colleagues, so be sure to emphasise your excellent interpersonal skills. We’re looking for someone who can build rapport and influence positive decisions within the team.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Anglian Water Services Ltd
✨Know Your Water Quality Basics
Make sure you brush up on the fundamentals of water quality and safety planning. Familiarise yourself with the Drinking Water Safety Planning approach and be ready to discuss how you would apply it in real-world scenarios.
✨Showcase Your Investigative Skills
Prepare examples from your past experiences where you've conducted thorough investigations or evaluations. Highlight your ability to critically assess information and take tactical actions, as this will be key for the role.
✨Build Rapport with Interpersonal Skills
Since the role involves working closely with operational colleagues, practice your interpersonal skills. Think of ways to demonstrate how you can effectively communicate and influence others to make positive decisions regarding water quality.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to water quality events or incidents. Prepare to explain how you would collate and report information during such events, showcasing your problem-solving abilities and teamwork.
