At a Glance
- Tasks: Drive innovation and improve processes in our Water Services team.
- Company: Join a leading water services provider committed to community welfare.
- Benefits: Generous pension contributions, flexible working, and 26 days annual leave.
- Other info: Dynamic role with excellent career growth and a focus on safety and efficiency.
- Why this job: Make a real impact on safe drinking water for millions while driving change.
- Qualifications: Experience in improvement initiatives and strong stakeholder management skills.
The predicted salary is between 50000 - 60000 € per year.
Our services are at the heart of every single family and community in our region. Our Water Services team clean water to the highest standard, deliver it to millions of homes, and carefully manage it to ensure it never runs out. We borrow water from the environment, store it and treat it to world‑class standards to supply safe drinking water to 4.3 million customers in towns and villages from Grimsby in the northeast of our region to Milton Keynes at the south‑western tip.
The Continuous Improvement Manager will play a key role in driving technical improvement and innovation across Supply Maintenance Delivery. You'll analyse current processes, introduce new technical solutions, and develop business cases that help us deliver safer, more efficient and more effective maintenance operations. Working closely with delivery teams and stakeholders, you will champion change, standardise ways of working, and ensure improvements are fully embedded to support a high performing, best‑in‑class delivery route.
Responsibilities
- Develop and implement continuous improvement strategies aligned to departmental goals.
- Identify, evaluate and introduce innovative technical solutions, including leading pilots and trials.
- Analyse and enhance maintenance delivery processes, addressing shortfalls and driving efficiency.
- Create and present business cases and track delivery of benefits and performance improvements.
- Collaborate with stakeholders across Supply to ensure effective communication and change adoption.
- Support a consistent approach to processes, products and policies across SMD.
- Manage risks, and ensure improvements are embedded sustainably by escalating issues where necessary.
- Drive productivity, reduce waste and help shift maintenance approaches from reactive to proactive.
- Promote a culture of safety, continuous improvement and data‑led decision making.
Qualifications
- Strong experience delivering improvement, innovation and change initiatives.
- Experience managing and influencing stakeholders at multiple levels.
- Excellent organisational, negotiation and communication skills.
- Ability to balance priorities and lead teams through change.
- Commercial awareness and experience developing business cases.
- Customer‑focused mindset with a commitment to high standards of safety.
- Degree (or equivalent) desirable.
Benefits
- Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
- 24‑hour Virtual GP service for you and your household.
- 26 days annual leave – rising with length of service and the ability to buy more.
- Life assurance (up to 8× salary).
- Personal accident cover (up to 5× salary).
- Excellent family friendly policies, such as 26 weeks full pay for maternity/adoption leave, and 4 weeks paid paternity/partner leave.
- Opportunity for shared parental pay.
- Bonus scheme.
- Flexible benefits and working culture to support your wellbeing and lifestyle.
Continuous Improvement Manager in City of Westminster employer: Anglian Water Services Ltd
As a Continuous Improvement Manager at Anglian Water, you will be part of a dedicated team that plays a vital role in providing clean water to millions across the region. Our commitment to employee wellbeing is reflected in our generous benefits package, including a double match pension scheme and extensive family-friendly policies. With a strong focus on innovation and professional development, we foster a collaborative work culture that empowers you to drive meaningful change and enhance operational efficiency.
StudySmarter Expert Advice🤫
We think this is how you could land Continuous Improvement Manager in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees. This can give you insider info on the company culture and even lead to referrals.
✨Tip Number 2
Prepare for interviews by practising common questions and tailoring your answers to highlight your continuous improvement experience. Show them how you can drive efficiency and innovation!
✨Tip Number 3
Don’t just wait for job postings; proactively reach out to companies you admire. Express your interest in their work and how you can contribute to their goals, especially in areas like maintenance delivery.
✨Tip Number 4
Apply through our website for the best chance of getting noticed! We love seeing candidates who take the initiative and show genuine interest in joining our team.
We think you need these skills to ace Continuous Improvement Manager in City of Westminster
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in continuous improvement and innovation. We want to see how your skills align with our mission of delivering safe drinking water efficiently.
Showcase Your Achievements:Don’t just list your responsibilities; share specific examples of how you’ve driven change and improved processes in previous roles. We love seeing quantifiable results that demonstrate your impact!
Communicate Clearly:Use clear and concise language in your application. We appreciate straightforward communication, especially when it comes to complex topics like technical solutions and stakeholder management.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Anglian Water Services Ltd
✨Know Your Stuff
Before the interview, dive deep into the company's mission and values. Understand how their water services impact the community and be ready to discuss how your experience aligns with their goals. This shows genuine interest and helps you connect your skills to their needs.
✨Showcase Your Success Stories
Prepare specific examples of past projects where you've driven continuous improvement or innovation. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you clearly demonstrate your ability to analyse processes and implement effective solutions.
✨Engage with Stakeholders
Since the role involves collaborating with various stakeholders, think about how you can illustrate your experience in managing relationships. Be ready to discuss how you've influenced change and communicated effectively with different teams in previous roles.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Ask about the current challenges they face in maintenance delivery or how they measure the success of improvement initiatives. This not only shows your enthusiasm but also your strategic thinking.