At a Glance
- Tasks: Create memorable experiences for visitors while working outdoors in a beautiful park.
- Company: Join Anglian Water, a supportive team dedicated to customer service and community.
- Benefits: Earn £13.45 per hour with flexible casual hours until September 2026.
- Other info: Enjoy a unique work environment with opportunities for personal growth and development.
- Why this job: Be the friendly face of Alton Water Park and make a real impact on visitors' experiences.
- Qualifications: Great attitude, customer service skills, and a full UK driving licence required.
Alton Water Park, Ipswich £13.45 per hour | Casual until September 2026 5 days a week on a rota basis - inc weekends and bank holidays
Looking for a role where every day is different, you'll spend time outdoors, and you'll help create memorable experiences for visitors?
We're looking for a Visitor Experience Assistant to join our friendly team at Alton Water Park, one of Suffolk's most loved outdoor destinations.
Set within 400 acres of beautiful countryside, Alton Water welcomes walkers, cyclists, watersports enthusiasts and families from across the region.
As part of our Visitor Experience team, you'll be the friendly face of the park, helping visitors make the most of everything we have to offer.
What you'll be doing
As a Visitor Experience Assistant, you'll play a key role in creating a welcoming and enjoyable experience for every customer.
- Greeting visitors and delivering exceptional customer service
- Supporting customers with enquiries, bookings and ticket purchases
- Operating tills and processing retail and catering transactions
- Promoting activities, events and park facilities
- Managing customer communications, bookings and digital systems
- Supporting car park operations and visitor information services
- Carrying out cash handling and end-of-day cashing-up procedures
- Working collaboratively with colleagues across the park to ensure smooth day-to-day operations
What we're looking for
We're interested in your attitude just as much as your experience.
- Loves helping people and providing excellent customer service
- Communicates confidently and professionally
- Enjoys working as part of a team
- Is organised and able to manage a variety of tasks
- Feels comfortable using digital systems and Microsoft applications
- Holds a full UK driving licence
Why join us?
At Anglian Water, we believe every customer interaction matters.
Our parks provide much-loved spaces where people can connect with nature, spend time with family and friends, and enjoy the outdoors.
This is an opportunity to work in a unique environment, be part of a supportive team, and help create great experiences for thousands of visitors throughout the season.
Bring your enthusiasm, customer focus and positive attitude, and help us create outstanding visitor experiences in one of Suffolk's most beautiful outdoor locations.
We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers.
We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.
We want to give everyone equal access to our recruitment process.
If you have a disability or long-term condition, including neurodiversity and mental health conditions, we'll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment.
If you need any support, please get reach out to our team resourcing@anglianwater.co.uk.
We will be in touch after your application has been reviewed, following the closing date.
If you are offered a job with us, you'll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK.
More information about how we look after and use your information can be found in our Privacy Notice.
Become a part of Anglian Water's future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
Visitor Experience Assistant - Casual employer: Anglian Water Group Ltd.
Anglian Water Group Ltd. is an exceptional employer that prioritises employee growth and development, particularly in the role of Strategic People Development Lead. With a strong commitment to sustainability and diversity, the company fosters a collaborative work culture where innovative ideas are encouraged, and leaders are supported in driving performance improvements. Located in a vibrant community, employees benefit from a range of professional development opportunities and a workplace that values meaningful contributions to both the organisation and the environment.
StudySmarter Expert Advice🤫
We think this is how you could land Visitor Experience Assistant - Casual
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