At a Glance
- Tasks: Lead a team of instructors and manage exciting outdoor activities at Alton Water Park.
- Company: Join a vibrant team dedicated to providing top-notch customer service in a beautiful setting.
- Benefits: Enjoy a competitive salary, bonus scheme, private healthcare, and 25 days annual leave.
- Other info: Flexible benefits, free parking, and discounts across all water parks await you!
- Why this job: Make a real impact while enjoying the outdoors and developing your leadership skills.
- Qualifications: RYA Senior Instructor qualification and experience in leading teams are essential.
The predicted salary is between 30000 - 30000 £ per year.
Permanent position with a salary from £30,000 depending on skills and experience. The role is based at Alton Water Park, Suffolk.
What will you be doing?
- Supporting the Activities Manager and managing a team of instructors.
- Managing online booking.
- Writing and reviewing risk assessments.
- Conducting building inspections and fire alarm testing in line with company policy and legal requirements.
- Accident and incident reporting.
- Daily/weekly banking.
- Assisting the team in managing the daily operations of the Aquapark.
What does it take?
- RYA Senior Instructor qualification.
- 2 years experience as a Senior instructor.
- Experience in leading a team of instructors (desirable).
- Valid First Aid qualification certificate.
Additional Requirements
- Customer-focused, able to provide first-class customer service to all visitors.
- Experience in a customer-facing outdoor role desirable.
- Commitment to maintain a clean and safe environment.
- Flexibility and willingness to learn all aspects of our activities.
- Driving licence.
Benefits
- Bonus scheme.
- Private health care.
- Competitive pension scheme.
- 25 days annual leave, rising with length of service.
- Flexible benefits to support wellbeing.
- Company induction, uniform and training.
- Free parking at all our water parks.
- Discounts across our water parks, including Watersports Centre and cafés.
We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment.
Senior Park Instructor employer: Anglian Water Group Ltd.
As a Senior Park Instructor at Alton Water Park, Suffolk, you will join a vibrant team dedicated to providing exceptional outdoor experiences. Our commitment to employee growth is reflected in our comprehensive training programmes and flexible benefits that prioritise your wellbeing. With competitive salaries, generous leave, and a supportive work culture that values diversity, we ensure that every team member can thrive while enjoying the beautiful surroundings of our park.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Park Instructor
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine during the actual interview.
✨Tip Number 3
Show off your skills! Bring along any relevant certifications or examples of your work that demonstrate your experience as a Senior Instructor. This can really set you apart from other candidates and give the interviewers a clear picture of what you bring to the table.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Park Instructor
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially your RYA Senior Instructor qualification and any leadership roles you've had. We want to see how your skills match what we're looking for!
Show Off Your Customer Service Skills:Since this role is all about providing first-class customer service, include examples of how you've excelled in customer-facing roles. We love seeing candidates who can connect with visitors and create a great experience.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get straight to the point. We appreciate applications that are easy to read and understand!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Anglian Water Group Ltd.
✨Know Your Stuff
Make sure you’re familiar with the role of a Senior Park Instructor. Brush up on your RYA Senior Instructor qualification and be ready to discuss how your experience aligns with managing a team and conducting risk assessments.
✨Showcase Your Leadership Skills
Since leading a team is desirable, prepare examples of how you've successfully managed instructors in the past. Think about challenges you faced and how you overcame them to ensure a smooth operation.
✨Customer Service is Key
This role is all about providing first-class customer service. Be ready to share specific instances where you’ve gone above and beyond for customers, especially in outdoor settings. It’ll show you understand the importance of a positive visitor experience.
✨Be Ready for Practical Questions
Expect questions related to safety protocols, such as conducting building inspections and fire alarm testing. Familiarise yourself with relevant legal requirements and be prepared to discuss how you would handle accident and incident reporting.
