Operational Improvement Co-ordinator Peterborough, Cambridgeshire Posted 17 hours ago

Location: This role is a regional based role which will involve at home working, office working and regular travel across the region.

We have an exciting opportunity to join our Water Recycling Networks (WRN) team as an Operational Improvement Coordinator. In this role you will work across a variety of high priority areas, driving a change and improvement mindset to enable Water Recycling to achieve its plan and deliver outstanding environmental protection and excellent customer service. You will be pivotal in proactively identifying, collaborating, coordinating and assuring a number of high priority improvement areas, owning their end to end management.

The role will see you work across WRN, and wider water recycling, at a variety of stakeholder levels to identify improvement opportunities, develop delivery plans, manage small scale projects and generate recommendations for improvement with a continuous improvement mindset.

As a valued employee, you’ll be entitled to:

• Personal private health care
• An excellent Family Leave package – to help you support your family
• 25 days annual leave – rising with length of service
• Competitive pension scheme – Anglian Water double-matches your contributions up to 6%
• Bonus scheme
• Flexible benefits to support your wellbeing and lifestyle
• A flexible working culture
• Life Assurance – 8x your salary
• Personal Accident cover – up to 5x your salary
• Lots of great discounts
• Paid time off when you’re physically and mentally unwell

What will you be doing?

• Investigating and analysing and promoting key areas of improvement.
• Looking holistically across inter-connecting processes to ensure end to end process management and coordination, ensuring focus and delivering of tasks throughout the business.
• Support with the coordination, creation and delivery of key business critical processes.
• Collaborate with Front Line Managers and other teams within WR to understand and develop improvement plans, ensuring any plans are clearly documented, updated and tracked through to completion.
• Establish a risk-based methodology to assess and deliver operational improvement.
• Lead the integration of risk and improvement management into decision-making for WRN and WRO.
• Promote a continuous improvement mindset and work with the wider team to drive change.

What does it take to be an Operational Improvement Coordinator?

• Ability to act decisively and supportively in mentoring the team in overcoming operational, system or delivery-related challenges.
• Passion about developing new ways of looking at and managing an existing system.
• Possession of robust analytical abilities, capable of dissecting data sets to derive meaningful insight and action.
• A positive and collaborative approach to relationship management with the drive to work as part of a wider team.
• Strong evidence of stakeholder management and presenting information to a variety of stakeholder levels.
• Attention to detail is paramount, ensuring accuracy in approach and effective task management.
• Prioritisation skills are crucial for managing multiple tasks efficiently to navigate the demands of the role.
• Experience in project or data management.
• Knowledge of sewerage asset class and operation is desirable.
• Proficiency in the Microsoft Office Suite, including Power BI and Excel.
• Familiarity with systems like SAP or Oracle is desirable.
• Full UK driving licence is essential.

Inclusion at Anglian Water

Inclusion is for everyone, and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to ensure your disability or long-term condition is not a barrier to recruitment.

To apply, you’ll need your up-to-date CV; we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.

If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK.

Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.