Senior Retail AssistantRutland Water Fishing LodgeSalary: from £28,000Contract: Full Time, PermanentLocation: Rutland WaterWorking Pattern: Includes weekends and bank holidays, working across both Rutland and Grafham Water Fishing LodgeLove retail, customer service and the great outdoors?We're looking for a passionate and proactive Senior Retail Assistant to join our fisheries team at two of the UK's premier game fishing destinations. Working across both Rutland Water and Grafham Water, you'll play a key role in delivering an exceptional experience for our angling customers while supporting the day-to-day operation of our retail and online offering.This isn't your typical retail role. One day you'll be helping customers prepare for a day on the water, the next you'll be managing stock, supporting fishing events, analysing sales performance, or assisting with our growing online store.What You'll Be DoingAs our Senior Retail Assistant, you'll:Deliver outstanding customer service and create memorable visitor experiences.Support the Retail Manager with coaching and training of retails assistantsSupport the smooth operation of our fishing lodge retail stores.Manage customer bookings and enquiries across multiple channels.Maintain attractive, well-stocked and commercially focused retail displays.Support the delivery and growth of our ecommerce offer.Assist with stock control, stock takes and purchasing activities.Manage cash handling, banking and daily reconciliation procedures.Support fishing competitions and events.Deputise for the Retail Manager when required.Help ensure the highest standards of health, safety and compliance are maintained.What We're Looking ForEssentialExperience in a customer-facing environmentStrong IT and system skillsExcellent communication skillsAbility to work independently and as part of a teamStrong organisational skills and the ability to manage multiple prioritiesA positive, proactive approach with a passion for customer serviceDesirableRetail experienceSales experienceKnowledge or experience of angling and fisheriesExperience in a supervisory or senior team rolePurchasing or stock management experienceConfidence using websites and social media platformsAs a valued employee, you’ll be entitled to:Personal private health care25 days annual leave – rising with length of serviceBank Holiday entitlement added to annual leaveFlexible workingCompetitive pension scheme – Anglian Water double-matches your contributions up to 6%Bonus scheme up to 8.33% (Company performance related)Flexible benefits to support your wellbeing and lifestyle.Why Join Us?At AVH Parks, part of the Anglian Water Group, you'll work in a unique environment where retail, leisure and the outdoors come together. You'll have the opportunity to build relationships with a passionate angling community while helping shape one of the UK's leading fisheries retail experiences.Ready to Cast Your Next Career Move?If you're customer-focused, commercially minded and enjoy working in a fast-paced environment, we'd love to hear from you.Apply today and join us in creating outstanding experiences for anglers and visitors across Rutland and Grafham Water. #J-18808-Ljbffr
Senior Retail Assistant in Oakham employer: Anglian Water Group Ltd.
Anglian Water is an exceptional employer, offering a dynamic work environment where you can make a real impact on the lives of millions by ensuring the delivery of safe, clean drinking water. With a strong commitment to employee wellbeing, generous benefits including a double match pension scheme and extensive family-friendly policies, we foster a culture of inclusivity and continuous professional development. Join us in Rutland or surrounding areas, where your leadership will inspire a dedicated team and contribute to our mission of operational excellence and environmental responsibility.
