At a Glance
- Tasks: Lead exciting outdoor activities like surfing and sailing for all ages.
- Company: Join AVH Parks, part of the Anglian Water Group, in a stunning countryside setting.
- Benefits: Enjoy a competitive salary, private healthcare, and 26 days of annual leave.
- Other info: Flexible hours and opportunities for personal growth in a vibrant outdoor environment.
- Why this job: Be part of a fun team and create unforgettable experiences for visitors.
- Qualifications: RYA Senior Instructor qualification and a passion for customer service.
The predicted salary is between 15250 - 15250 £ per year.
Location: Rutland Water
Contract: Part Time Permanent
Hours: 18.5 hours
Salary: from £15,250.00 based on part time hours
Surfing, Swimming, Sailing and more. Join the adventures at Rutland Water. Swimming, sailing and more are on offer at Rutland Water, beautifully nestled in 4,200 acres of countryside, making it the perfect place to work for those who love the outdoors. From thrilling watersports to relaxing nature walks, our park has something for everyone.
Why AVH Parks?
AVH Parks is part of the Anglian Water Group (AWG), and manages 14 parks across the East of England and East Midlands, including Rutland, Grafham, Alton and Pitsford Water. We also provide fishery, estate and grounds maintenance services to third-party operators as a commercially focused leisure and land management business. We strive to Make Today Great for all of our customers, every day.
What will you be doing?
- As a Senior Activity Instructor, you will be supporting the Activities Manager and managing a team of instructors to deliver fun activities for all ages.
- Deliver high quality, safe and enjoyable activities, including watersports, bushcraft and land-based sessions, for individuals, school groups and corporate groups.
- Provide exceptional customer service from start to finish, assisting with the delivery of day-to-day operations.
- Use the online booking management system to ensure customers have a seamless experience when booking and checking in for hires, courses and events.
- Maintain high standards of health and safety, housekeeping and presentation.
- Handle cash, retail systems and end-of-day process in line with company procedures.
What does it take?
- RYA Senior instructor Qualification
- Experience in leading a team of instructors (Desirable)
- An appropriate valid First Aid qualification certificate
- We are looking for customer-focused individuals to provide first-class customer service to all our visitors
- Experience of working in a customer facing outdoor role would be desirable
- You’ll help us maintain a clean and safe environment
- Most importantly you’ll show flexibility and a willingness to learn about all aspects of our activities
- Driving Licence
As a valued member of the team, you are entitled to these fantastic benefits:
- Bonus scheme
- Private health care
- Competitive pension scheme
- 26 annual leave rising with length of service (pro-rata)
- Flexible benefits to support your wellbeing
- Company Induction, Uniform and Training
- Free parking at all our water parks
- Discounts across our water parks – including our Watersports Centre and Cafés
Apply Now
One Team, One Experience
Senior Activities Instructor in Oakham employer: Anglian Water Group Ltd.
AVH Parks offers an exceptional work environment at Rutland Water, where the stunning natural surroundings enhance the experience of being part of a dedicated team. With a strong focus on employee wellbeing, competitive benefits including private healthcare and a bonus scheme, and opportunities for professional growth, we foster a culture that values teamwork and customer service excellence. Join us in creating memorable outdoor adventures while enjoying the perks of working in one of the most beautiful locations in the East Midlands.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Activities Instructor in Oakham
✨Tip Number 1
Get to know the company! Research AVH Parks and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their mission of making today great for customers.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work as a Senior Activities Instructor at Rutland Water.
✨Tip Number 3
Prepare for the practical side of things! Since this role involves delivering activities, think about how you can demonstrate your skills during the interview. Maybe even prepare a mini-session to showcase your teaching style!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at AVH Parks.
We think you need these skills to ace Senior Activities Instructor in Oakham
Some tips for your application 🫡
Show Your Passion for the Outdoors:When you're writing your application, let us know how much you love the great outdoors! Share any personal experiences with activities like swimming, sailing, or bushcraft. We want to see that enthusiasm shine through!
Highlight Your Customer Service Skills:Since we’re all about providing first-class customer service, make sure to include examples of how you've gone above and beyond for customers in previous roles. This will show us that you’re a perfect fit for our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so don’t be afraid to show off your communication skills!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Anglian Water Group Ltd.
✨Know Your Activities
Familiarise yourself with the range of activities offered at Rutland Water, like surfing, swimming, and sailing. Be ready to discuss your experience with these activities and how you can enhance the customer experience.
✨Showcase Your Leadership Skills
As a Senior Activities Instructor, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, focusing on your ability to motivate and support others while delivering high-quality activities.
✨Emphasise Customer Service
AVH Parks values exceptional customer service. Think of specific instances where you've gone above and beyond for customers, especially in outdoor settings. This will demonstrate your commitment to making every visitor's experience great.
✨Health and Safety Knowledge
Brush up on health and safety standards relevant to outdoor activities. Be prepared to discuss how you would maintain these standards while ensuring a fun and safe environment for all participants.
