At a Glance
- Tasks: Support Water Regulations compliance through effective administration and customer service.
- Company: Join Anglian Water, a leader in sustainable water management.
- Benefits: Competitive pay, flexible hours, health care, and generous pension contributions.
- Other info: Inclusive workplace with opportunities for personal growth and development.
- Why this job: Make a difference in water regulations while enjoying a hybrid work environment.
- Qualifications: Administrative experience, strong computer skills, and excellent customer service.
The predicted salary is between 10474 - 10474 £ per year.
We are looking for a Water Regulations Technical Coordinator to join our Water Regulations team on a part-time basis. You will support the delivery of Anglian Water Fittings Regulation Compliance, within the Anglian Water region, through effective administration of the Water Regulations team.
This role is responsible for administering day to day correspondence e.g. letters and emails within specified service levels. You will maintain the Water Regulations database to ensure details are accurate and current in respect to inspections undertaken, contact details, and correspondence.
Key responsibilities- Provide a telephone support service to Water Regulations Engineers and Industrial / Commercial customers
- Monitor the Water Regulations team mailbox
- Administer approval of Regulation 5 Drawings through the Engineers
- Book appointments with customers for Engineers and re-inspections
- Compile Inspection reports and send to customers whilst remaining compliant with Market Reform
- Chase customers for completion of remedial works
- Liaise with other Technical Coordinators to ensure that inspections are booked in and carried out on the Anglian Water sites
- Drive a culture of continuous improvement in Health & Safety, ensuring consistent standards are maintained
- Personal private health care
- Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
- 24-hour Virtual GP service for you and your household
- 25 days annual leave – rising with length of service and the ability to buy more
- Life assurance (up to 8 x salary)
- Personal accident cover (up to 5 x salary)
- Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
- Bonus scheme
- Flexible benefits and working culture to support your wellbeing and lifestyle.
- Experience of working within an administrative role
- Excellent computer literacy and database skills
- Able to work to tight deadlines
- Good customer service skills
- Flexible, with the ability to adapt and challenge
Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.
If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment.
To apply, you’ll need your up-to-date CV, we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.
If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK.
Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
Water Regulations Technical Co-ordinator in Norfolk employer: Anglian Water Group Ltd.
Anglian Water is an exceptional employer that prioritises the well-being and development of its employees, offering a flexible working culture and a comprehensive benefits package including generous pension contributions and personal health care. With a commitment to inclusion and continuous improvement, employees are encouraged to grow within a supportive environment that values diversity and fosters a sense of belonging, making it an ideal place for those seeking meaningful and rewarding employment in the water sector.
