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- Tasks: Serve customers with a smile and create unforgettable experiences at our café.
- Company: Join the vibrant team at Taverham Mill, a stunning nature reserve.
- Benefits: Enjoy competitive pay, free parking, unlimited hot drinks, and staff discounts.
- Other info: Flexible hours and full training provided for your growth.
- Why this job: Be part of a fun, supportive environment while making a real difference.
- Qualifications: Enthusiastic, reliable, and passionate about customer service.
The predicted salary is between 27000 - 30000 £ per year.
At Taverham Mill, our 100-acre site boasts some spectacular views making us one of the most picturesque Norfolk nature reserves. With four lakes and situated by an old weir and mill pool on the River Wensum, Taverham is a haven for anglers, walkers and nature lovers.
We’re looking for enthusiastic people to join us in the Café and our Visitor Services centre this summer. Whether you’re helping a customer hire out a canoe for a fun day out on the water, or serving up some coffee and cake, your role will be vital in delivering an unforgettable experience to our visitors.
What your day looks like- Deliver friendly and professional service to all visitors.
- Serve customers with a smile, taking orders and handling payments.
- Prepare and serve hot and cold drinks, light snacks, and meals.
- Keep the café area clean, tidy, and well-stocked.
- Support the team during busy periods with a can-do attitude.
- Provide helpful information and support to enhance customer experiences.
- Assist in keeping customer areas clean, safe, and inviting.
- Competitive hourly rate.
- Free parking across all Anglian Water Parks.
- Unlimited hot drinks.
- Full training and opportunities to develop your skills.
- A fun and supportive work environment.
- Staff benefits, including discounts on activities and facilities.
- Enthusiastic, approachable, and customer focused.
- Reliable and enjoy working as part of a team.
- Passionate about creating positive visitor experiences.
- Being flexible is key to the role.
Apply today and be part of a team where your skills and enthusiasm make a real difference!
We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.
We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment.
If you need any support, please reach out to our team at resourcing@anglianwater.co.uk. To apply, you’ll need your up-to-date CV; we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.
If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK.
Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
Cafe & Visitor Services Assistant - Casual in Norfolk employer: Anglian Water Group Ltd.
Contact Detail:
Anglian Water Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cafe & Visitor Services Assistant - Casual in Norfolk
✨Tip Number 1
Get to know the café and visitor services vibe! Spend some time at Taverham Mill, chat with staff, and soak in the atmosphere. This will help you understand what they value in a team member and show your genuine interest.
✨Tip Number 2
When you apply through our website, make sure to highlight your customer service skills. Use examples from past experiences where you’ve gone above and beyond for customers. This will make you stand out as someone who can create positive visitor experiences.
✨Tip Number 3
Be ready for an informal chat! If you get called for an interview, think of it as a friendly conversation rather than a formal grilling. Show your enthusiasm and passion for working in a team and making visitors' days special.
✨Tip Number 4
Don’t forget to follow up after your application! A quick email thanking them for the opportunity and reiterating your excitement about the role can leave a lasting impression. It shows you’re proactive and really keen on joining the team!
We think you need these skills to ace Cafe & Visitor Services Assistant - Casual in Norfolk
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV is up-to-date and highlights your relevant experience. We want to see your enthusiasm for customer service and any skills that make you a great fit for the Café & Visitor Services Assistant role.
Personalise Your Cover Letter: Don’t just send a generic cover letter! Tell us why you’re excited about this position and how your skills can enhance our visitors' experiences. A personal touch goes a long way!
Show Off Your Team Spirit: We love team players! In your application, mention any past experiences where you worked well in a team or helped create a positive environment. It’s all about making our visitors feel welcome!
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s quick and easy, and we’ll be able to review your application faster. Don’t miss out on this opportunity!
How to prepare for a job interview at Anglian Water Group Ltd.
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Café & Visitor Services Assistant entails. Familiarise yourself with the tasks mentioned in the job description, like serving customers and keeping the café tidy. This will help you answer questions confidently and show that you're genuinely interested.
✨Show Your Enthusiasm
This role is all about creating positive visitor experiences, so let your passion shine through! During the interview, share examples of how you've provided excellent customer service in the past. A friendly attitude and a smile can go a long way in making a great impression.
✨Prepare for Teamwork Questions
Since this position requires working as part of a team, be ready to discuss your teamwork skills. Think of specific instances where you collaborated effectively with others, especially in busy environments. Highlighting your ability to support colleagues during peak times will demonstrate your reliability.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical day looks like at Taverham Mill. This shows your interest in the role and helps you gauge if it’s the right fit for you. Plus, it gives you a chance to engage with the interviewer!