At a Glance
- Tasks: Lead strategic initiatives in operational management and ensure project success from concept to delivery.
- Company: Join Anglian Water, a leader in sustainable water management with a collaborative culture.
- Benefits: Enjoy competitive salary, flexible working, health care, and generous leave policies.
- Other info: Inclusive workplace committed to diversity and continuous improvement.
- Why this job: Make a real impact on water sustainability while leading innovative projects and teams.
- Qualifications: Degree in Engineering or equivalent experience; strong operational management skills required.
The predicted salary is between 104000 - 104000 € per year.
Location: Hybrid with Thorpe Wood House as base location
Salary: Circa £104k subject to experience
Contract Type: Permanent Full Time (Flexibility for Part Time)
At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.
About the Role
We are looking for a Head of Operational Interface to provide strategic leadership across the capital delivery lifecycle, ensuring operational needs are fully represented from concept through to delivery and aftercare. In this role, you will lead Operational Liaison and Assurance teams, acting as the critical link between Operations, Engineering, Asset Management and delivery partners. You will ensure solutions are safe, operable, viable and environmentally sustainable, with a strong focus on long-term performance and customer outcomes. This is a high-impact leadership role within the Anglian Water Engineering team, where you will influence decision-making, manage complex stakeholder relationships, and ensure operational risk is designed out wherever possible.
Key Responsibilities
- Leadership and Team Management
- Reporting to the Anglian Water Engineering Director, lead and develop a team of operational and assurance leads, who are aligned to capital delivery portfolios across programmes and regions
- Ensure appropriate allocation of expertise across projects
- Foster collaboration, accountability and continuous development within the team
- Lead Operational Representation (Capital Delivery Lifecycle)
- Represent operational priorities throughout design, construction, commissioning and aftercare
- Provide expert input at key project milestones and assurance gateways (e.g. Technical Assurance Group)
- Partner with project teams and operational leaders to deliver "best for business" outcomes
- Ensure operational readiness and seamless handover of engineering projects.
- Champion Safety in Design and Operation
- Embed a strong safety culture across all capital projects
- Ensure operational safety requirements are considered at every stage
- Support design solutions that minimise long-term operational risk
- Promote safe interaction between construction activities and live operations
- Stakeholder Engagement and Influence
- Build strong, trusted relationships across Operations, Engineering and Delivery
- Manage complex or conflicting priorities to reach effective outcomes
- Act as a visible leader across sites, maintaining close connection to operational teams
- Continuous Improvement
- Capture and embed learning from projects and operational experience
- Support the evolution of standards, processes and asset performance
- Drive innovation and benchmarking across internal and external networks
About You
We welcome applications from people with diverse backgrounds and experiences. You may be a great fit if you bring:
- Degree in Engineering or equivalent practical experience
- Strong experience in, or awareness of, operational management within water or water recycling
- Knowledge of hazardous process environments (e.g. DSEAR, chemical handling, process safety)
- Experience working within capital delivery or large infrastructure programmes
- Excellent stakeholder management, influencing and conflict resolution skills
- Technical understanding of engineering disciplines (process, mechanical, electrical or civil)
You will also be:
- A visible and values-led leader
- Comfortable working across complex, fast-paced environments
- Solutions-focused, with strong commercial and operational awareness
- Passionate about safety, sustainability and continuous improvement
As a valued employee, you'll be entitled to:
- Personal private health care
- 25 days annual leave – rising with length of service + bank holidays.
- Flexible working
- Business use of car allowance
- Yearly bonus scheme based on company performance.
- Flexible benefits to support your wellbeing and lifestyle.
- Competitive pension scheme - Double Matched Salary Sacrifice Pension Scheme up to 7%
- Generous maternity and paternity package
Our Commitment to Inclusion
We are committed to creating an inclusive workplace where everyone feels valued and supported. We encourage applications from people of all backgrounds, experiences and perspectives. If you need any adjustments during the recruitment process, please let us know—we are here to support you.
Closing Date: 3rd June 2026
Head of Operational Interface in London employer: Anglian Water Group Ltd.
At Anglian Water, we pride ourselves on being an exceptional employer, offering a dynamic work culture that prioritises safety, sustainability, and continuous improvement. As the Head of Operational Interface, you will benefit from a competitive salary, flexible working arrangements, and a comprehensive benefits package, including personal private healthcare and a generous pension scheme. Our commitment to employee growth and inclusion ensures that you will thrive in a supportive environment while making a meaningful impact on our operations and the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Operational Interface in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Anglian Water or similar companies. A friendly chat can sometimes lead to insider info about the role and even a referral.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just a fit for the role but also align with our mission of building trust and exploring innovative solutions.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples from your past experiences that highlight your leadership, stakeholder management, and problem-solving abilities. We love hearing how you’ve made an impact!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows us that you’re genuinely interested in the position and appreciate the opportunity.
We think you need these skills to ace Head of Operational Interface in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Operational Interface role. Highlight your leadership experience and any relevant projects you've managed, especially in operational management or capital delivery.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your commitment to safety and sustainability!
Showcase Your Stakeholder Skills:Since this role involves managing complex relationships, be sure to include examples of how you've successfully engaged with stakeholders in the past. We want to see your influencing and conflict resolution skills in action!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy and ensures your application goes straight to us. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Anglian Water Group Ltd.
✨Know Your Stuff
Make sure you brush up on your engineering knowledge, especially around operational management in water or water recycling. Familiarise yourself with the capital delivery lifecycle and be ready to discuss how you've successfully managed complex projects in the past.
✨Showcase Your Leadership Skills
As a Head of Operational Interface, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've led teams, fostered collaboration, and driven continuous improvement in previous roles. Highlight your experience in building trust and managing stakeholder relationships.
✨Safety First
Given the emphasis on safety in this role, be prepared to discuss how you've embedded a safety culture in past projects. Share specific instances where you've ensured operational safety requirements were met and how you’ve minimised long-term operational risks.
✨Engage with Stakeholders
Stakeholder engagement is key for this position. Think about how you've managed conflicting priorities and built strong relationships in previous roles. Be ready to share strategies you've used to influence decision-making and achieve effective outcomes.
