At a Glance
- Tasks: Detect and fix leaks while providing top-notch service to customers.
- Company: Join Anglian Water, a leader in infrastructure maintenance.
- Benefits: Enjoy competitive salary, health care, 26 days leave, and a company vehicle.
- Other info: Flexible hours, hands-on training, and a supportive team environment.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Enthusiasm, problem-solving skills, and a willingness to learn are key.
The predicted salary is between 30634 - 30634 € per year.
Location: Canwick Depot, Washingborough Road, Lincoln, LN4 1EF
Contract: Permanent/40 Hours a week (with flexibility for Part-Time)
Salary: circa £30,634 + use of company van for work purpose only
At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.
Who we are?
Integrated Maintenance, Repair & Development Services (IMRDS) Alliance – Part of the Anglian Water network, focuses on infrastructure maintenance work and is responsible for: water network pressure management, finding and fixing leaks, replacing lead pipes and repairing burst mains.
What will you be doing?
Employed directly by Anglian Water, your role as a Customer Side Leakage Technician is crucial. Without you, our water supply would suffer and there would be a huge impact for our customers. We are looking for you to carry out a full range of leak detection activities whilst providing a first-class service to our customers. Responding to jobs raised by Leakage Field Technicians, you’ll have a fully equipped van, the training necessary to conduct the work, and travel to the areas within the water network where potential customer side leaks have been identified in order to assist customers and help to progress the enforcement process. This is a proactive field-based role; you’ll support with planned maintenance and be the first on the scene to undertake investigations on customer side leaks. Developing your leak detection skills every day, you’ll be trained to use specialist leak detection equipment to investigate hidden leaks on customer supply pipes. When you join the team, you’ll be provided with plenty of hands-on training and job shadowing and work towards becoming NRSWA accredited & LTO trained (licence to operate).
As a valued employee, you’ll be entitled to:
- Personal private health care
- 26 days annual leave – rising with length of service
- Access to a company vehicle, tools and all uniform and PPE
- Competitive pension scheme – Anglian Water double-matches your contributions up to 7%
- Bonus scheme
- Flexible benefits to support your wellbeing and lifestyle.
What does it take to be a Customer Side Leakage Technician?
You’ll be enthusiastic, hardworking and ambitious with a real desire to drive your career forward and have a passion for hands-on work and problem solving. Keen to learn new things with excellent customer service skills and a reasonable knowledge of use of IT equipment such as tablets and mobile phones, you’ll be a good communicator with a desire to make a solid contribution to your team. Previous operational leakage experience including leak detection, resolving customer supply pipe leaks, distribution and leakage repair is advantageous but not necessary, as full training will be given. A willingness to work at nights and weekends as required from time to time is also essential to this role.
Why Anglian Water?
We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential. We also take Health and Safety very seriously in everything that we do. This role offers a rewarding company bonus scheme.
If you are offered a job with us, you’ll be subject to the relevant/standard employment checks, including: your right to work in the UK, references, driving licence and identity checks. Depending on your role, you may also be subject to further pre-employment checks. If successful in your application, you will benefit from access to a company vehicle, so a full driving licence is essential.
Inclusion is for everyone. We are an equal opportunity employer which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.
Closing date: Friday 29th May 2026
Leakage Technician (Customer Side Leakage) in Lincoln employer: Anglian Water Group Ltd.
At Anglian Water, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee development and wellbeing. As a Leakage Technician based in Canwick Depot, you'll enjoy competitive benefits including personal private healthcare, a generous pension scheme, and flexible working options, all while contributing to vital water infrastructure maintenance. Join us to enhance your skills with hands-on training and make a meaningful impact in your community.
StudySmarter Expert Advice🤫
We think this is how you could land Leakage Technician (Customer Side Leakage) in Lincoln
✨Tip Number 1
Get to know the company! Research Anglian Water and their values. When you show up for interviews, drop in some knowledge about their commitment to customer service and sustainability. It’ll show you’re genuinely interested and not just another candidate.
✨Tip Number 2
Practice your leak detection skills! Even if you haven’t worked in this field before, familiarise yourself with common tools and techniques. You can find loads of resources online or even ask us for tips on how to get started.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Having someone inside can give you the inside scoop on what it’s really like to work as a Leakage Technician at Anglian Water.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us.
We think you need these skills to ace Leakage Technician (Customer Side Leakage) in Lincoln
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Leakage Technician role. Highlight any relevant experience or skills that match what we're looking for, like customer service or problem-solving abilities.
Show Your Enthusiasm:We love seeing passion! In your application, let us know why you're excited about the role and how you can contribute to our team. A bit of personality goes a long way!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to understand your experience and skills without having to decipher complex sentences.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can review it promptly!
How to prepare for a job interview at Anglian Water Group Ltd.
✨Know Your Stuff
Familiarise yourself with the basics of leak detection and customer service. Brush up on any relevant terminology and processes that Anglian Water uses. This will show your enthusiasm for the role and help you answer technical questions confidently.
✨Show Off Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved problems or dealt with challenging situations. This is crucial for a hands-on role like a Leakage Technician, so think about how you can demonstrate your ability to think on your feet.
✨Emphasise Teamwork
Since this role involves working closely with Leakage Field Technicians and other team members, be ready to discuss how you collaborate effectively. Share instances where you contributed to a team goal or supported colleagues in achieving their tasks.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the tools you'll be using. This not only shows your interest in the position but also helps you gauge if Anglian Water is the right fit for you.
