At a Glance
- Tasks: Join our team to maintain and improve water supply systems while ensuring customer satisfaction.
- Company: Anglian Water, a leader in sustainable water management.
- Benefits: Competitive salary, private healthcare, flexible working, and generous annual leave.
- Other info: Hands-on training provided with opportunities for career growth and development.
- Why this job: Make a real difference in your community by ensuring clean, safe water for everyone.
- Qualifications: GCSE level education and experience in engineering or customer service.
The predicted salary is between 35629 - 35629 € per year.
Location: King’s Lynn, Wisbech, Swaffham, Dereham, Hunstanton, March, Chatteris, Isleham, Ely, Newmarket and Bury St Edmunds
Contract: Full-time 37hrs/ Permanent (with flexibility for Part-Time)
Salary: circa £35,629 + 24% increase for standby at the beginning along the salary
At Anglian Water our values are that together, we will: Build trust, do the right thing, and we are always exploring.
Who we are?
Integrated Maintenance, repair and development services (IMRDS) is the team that maintains our water supply systems, repairs emergencies like water bursts and develops new ways to better service our customers. This area of Anglian Water has a whole host of roles and opportunities available, from operational frontline work to project management, data analysis and more.
IMRDS is part of the Embedded Alliance within Anglian Water, which means they work together with other organisations to form a partnership of skill sharing and using the best person and team for the job.
What you'll be doing
Come and join the motivated team of skilled Network Technicians and play your part in ensuring clean water reaches our customers and is safe to consume. No day will be the same in this crucial role, you’ll undertake planned maintenance and also react to emergency requirements to maintain the water network. You’ll use your skills to carry out flushing, surveying, leak detections, pressure and flow tests and valve operations.
Using your asset maps, data and tools you’ll resolve both planned and reactive operational problems in a thorough and timely manner. This is a field-based role and you’ll be provided with a fully equipped van as you travel around the region, consistently ensuring water quality is sufficiently maintained. A large part of the role will be liaising with customers, using your skills and expertise to deliver high levels of customer service, you’ll keep them informed every step of the way, becoming the face of Anglian Water for many of our customers.
When you join the team, you’ll be provided with plenty of hands-on training and job shadowing and work towards becoming NRSWA accredited & LTO trained (licence to operate).
What does it take to be a Water Network Technician?
- Educated to GCSE level (or equivalent)
- Experience of working in an engineering industry, ideally providing a front-line service
- A strong technical aptitude
- Ideally experience of water networks, street works and leakage control
- Professional contact with customers is key, you must be able to explain terminology to the public in order to reassure and provide a great service
- Proven experience of providing great customer service.
This role requires you to work a 37-hour week, however you will need a flexible approach to working hours as you’ll be required to be on a standby rota and undertake overtime as and when required. In this field role you’ll travel to various locations around.
Why Anglian Water?
As well as being essential to survive, water is the key to a thriving economy and a flourishing environment. By joining us, you’ll become part of a company looking to raise awareness of the importance of water as we collaborate with customers, colleagues, communities to ensure we are securing a future water supply for our region.
As a valued employee, you’ll be entitled to:
- Personal private health care
- 25 days annual leave – rising with length of service
- Flexible working
- Access to a company vehicle, tools and all uniform and PPE
- Competitive pension scheme – Anglian Water double-matches your contributions up to 7%
- Bonus scheme
- Flexible benefits to support your wellbeing and lifestyle.
Inclusion is for everyone. We are an equal opportunity employer which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.
Closing date: 29th May 2026
Network Technician in King's Lynn employer: Anglian Water Group Ltd.
At Anglian Water, we pride ourselves on being an excellent employer, offering a supportive work culture that values trust, collaboration, and continuous exploration. As a Network Technician, you'll enjoy competitive benefits including personal private healthcare, flexible working arrangements, and a robust pension scheme, all while contributing to the vital mission of ensuring clean water for our communities. With ample opportunities for hands-on training and professional development, you will be empowered to grow your skills in a dynamic environment that prioritises employee wellbeing and inclusivity.
StudySmarter Expert Advice🤫
We think this is how you could land Network Technician in King's Lynn
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend local events or join online forums related to water services and engineering. You never know who might have a lead on a job or can offer you some insider tips.
✨Tip Number 2
Don’t underestimate the power of a good chat! When you’re applying for roles, reach out to current employees at Anglian Water through LinkedIn. Ask them about their experiences and any advice they might have. This can give you a leg up in understanding the company culture and what they value.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you would handle specific scenarios related to water networks and customer interactions. Practice makes perfect, so consider doing mock interviews with friends or family.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining Anglian Water. Don’t forget to tailor your application to highlight your relevant experience and skills!
We think you need these skills to ace Network Technician in King's Lynn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Network Technician role. Highlight any relevant engineering experience, customer service skills, and technical aptitude to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you want to join Anglian Water and how your background aligns with our values. Be genuine and let your personality come through!
Showcase Your Customer Service Skills:Since this role involves liaising with customers, make sure to mention any previous experience where you’ve provided excellent customer service. We love candidates who can communicate effectively and reassure the public!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application gets to the right people quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at Anglian Water Group Ltd.
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to water networks and engineering. Familiarise yourself with common terms and processes like flushing, leak detection, and pressure tests. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Customer Service is Key
Since this role involves liaising with customers, think about examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you can explain technical jargon in a way that's easy for the public to understand. This will demonstrate your ability to connect with customers effectively.
✨Flexibility is Essential
The job requires a flexible approach to working hours, so be prepared to discuss your availability and willingness to work on standby or overtime. Highlight any previous experiences where you've had to adapt to changing schedules or demands, as this will show that you're ready for the dynamic nature of the role.
✨Show Your Team Spirit
Anglian Water values teamwork, so be sure to share examples of how you've worked collaboratively in the past. Whether it's in a previous job or during training, demonstrating your ability to work well with others will resonate with the interviewers and align with their company culture.
