Insight Lead - Strategic Research & Communications (Hybrid)

Circa £50,000 per annum depending on skills and experience

Permanent Full-time / 37 hours per week (Flexible working opportunities available)

Huntingdon - hybrid working

Make every drop of your potential count! We invest in our people - as a valued employee, you’ll be entitled to:

• Personal private health care
• Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
• 24-hour Virtual GP service for you and your household
• 26 days annual leave – rising with length of service and the ability to buy more
• Life assurance (up to 8 x salary)
• Personal accident cover (up to 5 x salary)
• Excellent family friendly policies, such as 26 weeks full pay for maternity/adoption leave, as well as 4 weeks paid paternity/partner leave.
• Opportunity for shared parental pay
• Bonus scheme
• Flexible benefits and working culture to support your wellbeing and lifestyle

Help shape the stories behind every drop.

What you’ll be doing

Join our Corporate Affairs and Communications team. We’re the storytellers, connectors and collaborators of Anglian Water — helping people understand what we do, why it matters and the impact we have across our region. As Insight Lead within our Corporate Affairs and Communications team, you’ll help the organisation make better, evidence-led decisions by translating research, audience understanding and data into clear, practical communications insight.

You’ll lead the planning and delivery of communications insight activity that supports Corporate Affairs priorities in AMP8 (our current five-year regulatory and business planning period), helping colleagues anticipate emerging risks and opportunities and make informed choices.

We’re a team that values curiosity, fresh thinking and collaboration. You’ll turn insight into action — helping shape communications, engagement and reputation activity across the business through clear, evidence-led strategies.

In this role, you’ll:

• Spot emerging trends, risks and opportunities by analysing audience insight, media intelligence and wider social, political and sector developments.
• Lead exciting research projects including brand perception studies, audience segmentation and message testing.
• Translate complex data and insight into clear stories and practical recommendations that influence decision-making.
• Help shape communications campaigns and engagement activity by bringing the voice of customers, stakeholders and audiences into planning.
• Work closely with teams across Public Affairs, Brand, Internal Communications, Marketing, HR and Strategy to support joined-up communications planning.
• Produce engaging insight updates and horizon scans that help colleagues stay ahead of the issues that matter most.
• Build feedback loops that measure audience response and help continuously improve communications and engagement activity.
• Provide key insight support through customer engagement for the Regulation team, providing insight inputs as part of the business’ price review and regulatory processes, including WRMP and DWMP, as well as other statutory insight requirements.
• Bring fresh thinking and external perspectives into the business through networking, events, webinars and industry insight.

What does it take to be successful?

You’ll be an experienced communications and insight professional who is confident working across multiple stakeholders in a complex environment. You’ll also demonstrate:

• Significant experience working in a similar insight, communications or strategic role.
• Experience of research, insight and stakeholder management.
• Strong analytical and planning skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• The ability to translate complex priorities into clear insight briefs, outputs and practical recommendations.
• Experience in building effective relationships with a range of stakeholders, including senior colleagues.
• The ability to challenge constructively and manage expectations using evidence-based insights.
• Experience working in a fast-paced environment.
• Understanding and experience of coordinated strategic communications.

Above all, we do the right thing. For our region. For our communities. For our business. For each other. Because we’re all united behind Anglian Water’s goals, values and purpose.

Inclusion at Anglian Water

We’re committed to creating a workplace where everyone feels they belong. We are proud signatories of the Social Mobility Pledge, Race at Work Charter and Armed Forces Covenant, and we’re a Disability Confident employer.

Closing Date: 8th June 2026

Interview dates: 22nd, 23rd and 25th June 2026