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- Tasks: Investigate accounts and ensure accurate data for debt recovery processes.
- Company: Join Anglian Water, an award-winning company with a commitment to sustainability and community.
- Benefits: Enjoy flexible working, private healthcare, generous leave, and a competitive pension scheme.
- Why this job: Be part of a supportive team in a role that promotes personal growth and social impact.
- Qualifications: Strong communication, analytical skills, and proficiency in IT, especially Excel and SAP.
- Other info: Flexible working culture with opportunities for learning and development.
The predicted salary is between 18000 - 24000 £ per year.
Data Interrogation Team Member page is loaded
Data Interrogation Team Member
Apply locations Huntingdon time type Full time posted on Posted 30+ Days Ago job requisition id R18652
Circa £21,536 dependent on skills & experience
Full Time, 37 hours per week
2 roles available – 1x Permanentand 1x 9 month Fixed Term Contract
Anglian Water offers a flexible approach, this role offers you the flexibility to work from home and from an Anglian Water office.
Your training will be office based in Peterborough, once this is completed you will have the flexibility to work from home. Your base location will be Henderson House in Huntingdon.
Discover the company where you’ll make a difference!
We are recruiting for 2 Data Interrogation Team Members to join our team!
Reporting to the Data Interrogation Team Leader, you’ll be responsible for the day to day investigation of accounts within our void and debt recovery processes, ensuring that accurate data is held, to aid the process of collecting revenue from the correct people. You’ll remain compliant with company procedures and standards, and all regulatory requirements.
This role will require investigation of data through varied technologies to trace customers and update SAP to reflect these changes.
Within this exciting role you’ll use appropriate tools to trace customers and contact methods available to boost contact, whilst using Lean approaches to continually improve and streamline working methods. You’ll complete data entry and make decisions on appropriate action to take on accounts based on evidence found.
As a valued employee, you’ll be entitled to:
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Full private healthcare with no excess
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23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion
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Competitive pension scheme – we double-match your contributions up to 6%
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Life Assurance at eight times your salary
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Personal Accident cover – up to 5x your salary
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Paid time off when you’re physically and mentally unwell
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Bonus Scheme
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Lots of great discounts
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Flexible benefits to support your wellbeing and lifestyle
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An excellent Family Leave package – to help you support your family
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A flexible working culture
What does it take to be a Data Interrogation Team Member?
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Ability to be flexible and adapt to/work effectively in a variety of situations, individuals, and be open to change
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Able to work with and support others within own team, as well as other teams and departments
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Adopt a ‘can-do’ attitude
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Ability to plan and manage own time effectively
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Excellent communication skills – both written and verbally, with a good telephone manner
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Strong analytical skills and accuracy
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Good IT skills, particularly excel, with knowledge of SAP and Tallyman preferable
Opportunities are open to all suitably qualified candidates.
Why Anglian Water?
Anglian Water are an award-winning organisation with almost 5,000 employees and over 6 million customers. We’re proud to have been voted as the best place to work in the UK and to be winners of the prestigious Utility of the Year award.
We are passionate and committed to the learning and development of our people making sure they have the right skills and knowledge to be successful and to help achieve their potential.
Closing date: 15th November 2022
Interview dates: W/C 28th November 2022
Start date: 16th January 2023
#loveeverydrop
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We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential.
We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment.
To apply, you’ll need your up-to-date CV, we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.
If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK.
Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
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Data Interrogation Team Member employer: Anglian Water Group Ltd.
Contact Detail:
Anglian Water Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Interrogation Team Member
✨Tip Number 1
Familiarise yourself with the tools and technologies mentioned in the job description, such as SAP and Excel. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Showcase your analytical skills by preparing examples of how you've successfully investigated data or resolved issues in previous roles. Be ready to discuss these during the interview to highlight your problem-solving abilities.
✨Tip Number 3
Emphasise your adaptability and teamwork skills. Prepare to share experiences where you’ve worked effectively in diverse teams or adapted to changing situations, as this aligns with the company’s values.
✨Tip Number 4
Research Anglian Water’s culture and values. Understanding their commitment to employee development and community service can help you tailor your responses in the interview, showing that you’re a great fit for their team.
We think you need these skills to ace Data Interrogation Team Member
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Data Interrogation Team Member role. Focus on your analytical skills, IT proficiency, and any experience with data management or customer service.
Craft a Compelling Cover Letter: Use your cover letter to explain why you are interested in the position and how your background makes you a suitable candidate. Mention specific skills such as your ability to work flexibly and your strong communication skills.
Highlight Relevant Skills: In both your CV and cover letter, emphasise your proficiency in Excel and any experience with SAP or Tallyman. Discuss your analytical abilities and how they can contribute to the team's success in data interrogation.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Anglian Water Group Ltd.
✨Show Your Analytical Skills
As a Data Interrogation Team Member, you'll need strong analytical skills. Be prepared to discuss your experience with data analysis and how you've used it to solve problems in the past. Bring examples of how you've successfully traced customers or improved processes.
✨Demonstrate Flexibility and Adaptability
This role requires you to be flexible and adapt to various situations. During the interview, share instances where you've had to adjust your approach or work effectively with different teams. Highlight your 'can-do' attitude and willingness to embrace change.
✨Communicate Clearly
Excellent communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. Be ready to showcase your written and verbal communication skills, perhaps by discussing a time when effective communication led to a successful outcome.
✨Familiarise Yourself with Relevant Tools
Knowledge of IT tools like Excel, SAP, and Tallyman is beneficial. Brush up on these tools before your interview and be prepared to discuss your proficiency. If you have specific examples of how you've used these tools in previous roles, make sure to mention them.
