Customer Service Team Manager - Hybrid Leader, SLA Focus

Customer Service Team Manager - Hybrid Leader, SLA Focus

Full-Time On-site
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Anglian Water Group Ltd. is recruiting for a Customer Service Team Manager in the TIDE Services area. The role focuses on leading a sizeable team, refining processes, and coordinating with senior management to deliver outstanding customer service across multiple channels and products.

You will drive quality, implement changes for product launches, and partner with sales to ensure a seamless end-to-end customer experience for clients and consumers alike.

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Customer Service Team Manager - Hybrid Leader, SLA Focus employer: Anglian Water Group Ltd.

Anglian Water is an exceptional employer, offering a dynamic work environment where you can make a real impact on the lives of millions by ensuring the delivery of safe, clean drinking water. With a strong commitment to employee wellbeing, generous benefits including a double match pension scheme and extensive family-friendly policies, we foster a culture of inclusivity and continuous professional development. Join us in Rutland or surrounding areas, where your leadership will inspire a dedicated team and contribute to our mission of operational excellence and environmental responsibility.

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Contact Details:

Anglian Water Group Ltd. Recruitment Team