Anglian Water Group Ltd. is seeking a Customer Relations Team Member in Huntingdon. You will handle escalated enquiries and complaints across telephone, written correspondence, social media, and digital platforms, ensuring fair outcomes in line with policy and regulation.
You will work within the Household Customer Service function, owning cases through to resolution, while contributing to process improvements and supporting peak workloads when required.
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Customer Relations Specialist – Escalations & Resolution employer: Anglian Water Group Ltd.
Anglian Water is an exceptional employer, offering a dynamic work environment where you can make a real impact on the lives of millions by ensuring the delivery of safe, clean drinking water. With a strong commitment to employee wellbeing, generous benefits including a double match pension scheme and extensive family-friendly policies, we foster a culture of inclusivity and continuous professional development. Join us in Rutland or surrounding areas, where your leadership will inspire a dedicated team and contribute to our mission of operational excellence and environmental responsibility.
