At a Glance
- Tasks: Respond to customer complaints and enquiries with a friendly approach.
- Company: Join Anglian Water Group Ltd., a leader in customer service.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive team.
- Other info: Dynamic role with opportunities for personal growth and development.
- Why this job: Make a difference by helping customers and ensuring vehicle safety.
- Qualifications: Strong communication skills and a commitment to customer satisfaction.
The predicted salary is between 30000 - 40000 Β£ per year.
Anglian Water Group Ltd. in Cambridge is seeking a customer-focused team member to respond to customer complaints and enquiries courteously, ensuring issues are addressed promptly or escalated appropriately.
You will also assume personal responsibility for the effective and efficient use of company resources under your control, and, when required to drive company vehicles, carry out routine checks of vehicles and towing equipment to ensure compliance with guidelines and regulations.
We think you need these skills to ace Field Technician β Customer Support & Vehicle Safety in Cambridge
Customer Service Skills
Problem-Solving Skills
Communication Skills
Attention to Detail
Time Management
Vehicle Maintenance Knowledge
Regulatory Compliance Awareness