At a Glance
- Tasks: Deliver friendly service, prepare drinks and snacks, and keep the café tidy.
- Company: Join a supportive team at Anglian Water Parks.
- Benefits: Enjoy personal health care, generous pension, unlimited hot drinks, and staff discounts.
- Other info: We value diversity and support all applicants throughout the recruitment process.
- Why this job: Create memorable experiences for visitors while developing your skills in a fun environment.
- Qualifications: Enthusiastic, customer-focused, and reliable team player.
The predicted salary is between 25900 - 25900 £ per year.
Location: Alton Water
Employment type: Part-time (18 hrs)
Salary: £25,900 per year (prorated based on hours)
About the role
Are you passionate about exceptional service and creating memorable experiences? The Catering Assistant will deliver friendly and professional service to all visitors, and support the team during busy periods.
Responsibilities
- Deliver friendly and professional service to all visitors.
- Serve customers with a smile, taking orders and handling payments.
- Prepare and serve hot and cold drinks, light snacks, and meals.
- Keep the café area clean, tidy, and well-stocked.
- Support the team during busy periods with a can-do attitude.
- Provide helpful information and support to enhance customer experiences.
- Assist in keeping customer areas clean, safe, and inviting.
Benefits
- Personal private health care
- Generous pension scheme – 7% employee contribution and 14% Anglian Water contribution (total 21%)
- Virtual GP for you and your household
- Life cover – 8× annual salary paid to dependents
- Bonus scheme
- Free parking across all Anglian Water Parks
- Unlimited hot drinks
- Full training and opportunities to develop your skills
- A fun and supportive work environment
- Staff discounts on activities and facilities
Who We’re Looking For
- Enthusiastic, approachable, and customer-focused
- Customer service experience
- Reliable and enjoy working as part of a team
- Passionate about creating positive visitor experiences
Equality and Diversity Statement
We are committed to reflecting the diversity of the communities we serve in both our workforce and our supply chain partners. We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application and make any adjustments to ensure your condition is not a barrier to recruitment.
Cafe Assistant employer: Anglian Water Group Ltd.
At Anglian Water, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that values every team member's contribution. As a Cafe Assistant at our picturesque Alton Water location, you'll enjoy generous benefits including personal private health care, a robust pension scheme, and unlimited hot drinks, all while working in a fun environment that encourages personal growth and skill development. Join us to create memorable experiences for our visitors and be part of a team that truly cares about your well-being and success.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant
✨Tip Number 1
Get to know the café vibe! Before applying, pop in for a coffee and chat with the staff. This gives you a feel for the atmosphere and shows your genuine interest.
✨Tip Number 2
When you apply, mention specific experiences that relate to customer service. We love hearing about times you've gone above and beyond to make someone's day!
✨Tip Number 3
During interviews, be ready to share how you handle busy periods. We want to see that can-do attitude in action, so think of examples where you thrived under pressure.
✨Tip Number 4
Finally, don’t forget to check out our website for more opportunities! We’re always looking for enthusiastic team players who are passionate about creating positive experiences.
We think you need these skills to ace Cafe Assistant
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service shine through. We want to see how much you care about creating memorable experiences for visitors!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in hospitality or customer service. We love seeing how your skills match what we're looking for in a Cafe Assistant.
Be Professional Yet Friendly:Your written application should reflect the friendly and professional service we value. Use a warm tone while keeping it polished – we’re all about that balance!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with us.
How to prepare for a job interview at Anglian Water Group Ltd.
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Cafe Assistant. Familiarise yourself with the tasks like serving customers, preparing drinks, and maintaining cleanliness. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your customer-focused attitude.
✨Bring a Can-Do Attitude
The job description highlights the importance of a positive attitude, especially during busy periods. Prepare to discuss how you handle stress and maintain a friendly demeanour when things get hectic. This will show that you can thrive in a fast-paced environment.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they ensure a fun work environment. This not only shows your interest but also helps you gauge if the workplace is the right fit for you.
