Regional Operations Manager - Water Recycling Bury St Edmunds, Suffolk Posted 13 hours ago

Salary circa £83,000 (depending on skills/experience) + Car Allowance + Bonus. Permanent full-time, 37 hours a week, with flexibility for part time. Location: Looking after the Suffolk Operations patch, but can be based flexibly across the East Anglian Region. Join our team and make a difference!

At Anglian Water, we stand out as a frontrunner in providing water and water recycling services in the UK, setting the industry standard for quality and customer service. What truly sets us apart is our unwavering commitment to offering the support and growth opportunities that empower our teams to make a tangible impact on our customers and the environment.

Our dedicated team, comprised of skilled professionals, plays a crucial role in delivering key services. We take pride in collecting and treating water, ensuring its return to the environment through rivers and coastal outlets. With over 7,000 pumping stations and a network of 76,000 kilometres of sewers directing to more than 1,000 water recycling centres, our team is at the heart of a vital and impactful operation.

Join us and be part of a team where your skills and passion can make a real difference. We believe in creating an inclusive and diverse workplace, and we welcome all candidates who are ready to contribute their unique perspectives and skills to our mission of environmental stewardship.

What will you be doing?

You role is to be providing leadership, coaching and support to our operational teams to ensure delivery of our performance commitments, ensuring our delivery teams can adapt to meet the requirements of the business through effective risk management and configuration and delivery of all operational activities. You will be ensuring an effective Water Recycling service is carried out within the regional area, ensuring operations are effective and efficient and in line with regulatory requirements. This role will manage a large, geographical operational team in the delivery of our water recycling strategy to ensure the safe operation of our operational assets and treatment of waste water, whilst protecting the environment from discharges and protection of our customer from flooding. You will be ensuring the delivery of excellent customer service at all times, providing expertise and support in the management of operational activities and incident. A key part of your role will be influencing wider stakeholders, particularly within capital investments through area investment and major capital delivery routes to meet our performance commitment, development operational resilience and effective promotion of schemes.

What does it take to be successful?

• Demonstrable experience of having successfully lead/managed a specialist team
• ICT Literate in various programmes and adaptable to new systems
• Full UK driving licence
• Experience of corporate governance structures and experience of successfully operating within this environment
• Health and safety qualification to a minimum IOSH level
• Experience of working with or close to the Water Industry would be an advantage

We invest in our people – benefits

• Personal private health care
• Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
• 24-hour Virtual GP service for you and your household
• 26 days annual leave – rising with length of service and the ability to buy more
• Life assurance (up to 8 × salary)
• Personal accident cover (up to 5 × salary)
• Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave
• Opportunity for shared parental pay
• Bonus scheme
• Flexible benefits and working culture to support your wellbeing and lifestyle.

Inclusion at Anglian Water: Inclusion is for everyone, and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

Closing date: 07/09/2026

Interviews: TBC #loveeverydrop

We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team resourcing@anglianwater.co.uk’

If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK. More information about how we look after and use your information can be found in our Privacy Notice. Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.