At a Glance
- Tasks: Join us as a Field Technician, tackling sewerage issues and ensuring public health.
- Company: Anglian Water, a leader in water recycling and environmental stewardship.
- Benefits: Competitive salary, private healthcare, generous pension scheme, and flexible working options.
- Why this job: Make a real impact on the environment while developing your skills in a supportive team.
- Qualifications: Basic IT skills, customer service experience, and a full driving licence required.
- Other info: Inclusive workplace with opportunities for growth and development.
The predicted salary is between 25500 - 30600 £ per year.
Location: Bedford (must be within 20mins of travel to this location)
Salary: £30,534 – depending on skills and experience
+ standby payments + business use of company van
We offer a wide range of benefits including private health care, virtual GP service for you and your household, and a generous pension scheme – we double-match your contributions, up to 6%, giving you an 18% combined contribution.
Permanent, 37 hours, Full Time, with flexibility for part-time working.
At Anglian Water, we stand out as a frontrunner in providing water and water recycling services in the UK, setting the industry standard for quality and customer service. Our dedicated team, comprised of skilled professionals, plays a crucial role in delivering key services. We take pride in collecting and treating water, ensuring its return to the environment through rivers and coastal outlets.
Join our team as a Field Technician in Water Recycling Services, where you'll play a vital role in safeguarding the environment, public health and maintaining critical infrastructure. You’ll tackle issues in our network including blockages, odours, flooding and incidents. You’ll deliver exceptional service levels to our customers while adhering to environmental regulatory standards.
Your duties will include:
- Operating a single person, high pressure water jetting unit which you will be trained in as well as specific CCTV equipment - helping to identify and promote repair work for any problems found on our sewerage network.
- Taking ownership for investigating and offering first time resolutions for sewerage issues encountered by our customers.
- Responding to incidents, and completing planned maintenance work.
- Accurately collating and recording all feedback from site through our IT systems.
- Predominately lone working, engaging with both our internal and external customers on a daily basis.
- Experience or willingness to work outside in all weathers, hands on/manual experience is beneficial.
- Basic IT skills.
- Ability to work autonomously as well using your own initiative.
- Excellent customer service skills.
- Full driving license - having a 4.5 tonne license would be advantageous as the role will eventually require this (training will be provided if needed).
- In this role you must be able to work within a confined space, and at height without restrictions.
Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic.
We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment.
To apply, you’ll need your up-to-date CV, we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position.
If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK.
Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.
Field Technician Bedford, Bedfordshire Posted 1 day ago employer: Anglian Water Group Ltd.
Contact Detail:
Anglian Water Group Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Technician Bedford, Bedfordshire Posted 1 day ago
✨Tip Number 1
Get to know the company! Research Anglian Water and their values. When you understand what they stand for, you can tailor your conversations during interviews to show how you align with their mission.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to the Field Technician role. Think about your past experiences and how they relate to the job description, especially around customer service and problem-solving.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work at Anglian Water.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Field Technician Bedford, Bedfordshire Posted 1 day ago
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Technician role. Highlight any relevant experience you have in water recycling or similar fields, and don’t forget to showcase your customer service skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about environmental stewardship and how your skills align with our mission. Make it personal and engaging!
Show Off Your IT Skills: Since you'll be using IT systems to record feedback, mention any basic IT skills you have. If you've worked with similar systems before, let us know – it could give you an edge!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Anglian Water Group Ltd.
✨Know Your Stuff
Make sure you understand the role of a Field Technician and the specific tasks involved, like operating high-pressure water jetting units and using CCTV equipment. Brush up on your knowledge about water recycling processes and the importance of environmental stewardship, as this will show your genuine interest in the position.
✨Show Off Your Customer Service Skills
Since you'll be engaging with customers daily, prepare examples of how you've provided excellent customer service in the past. Think about situations where you resolved issues or went above and beyond to help someone, as this will demonstrate your ability to handle customer interactions effectively.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving skills and ability to work autonomously. Prepare to discuss how you would tackle common issues like blockages or flooding, and think about how you would prioritise safety while working in confined spaces or adverse weather conditions.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This could be about the team culture, training opportunities, or how success is measured in the role. It shows you're engaged and serious about the position, plus it gives you valuable insights into the company.