At a Glance
- Tasks: Provide first-line ICT support and maintain technology across schools.
- Company: Join Anglian Learning, a supportive and innovative educational trust.
- Benefits: Enjoy a generous pension scheme, discounts, and wellness programmes.
- Other info: Flexible hours with opportunities for professional growth.
- Why this job: Make a difference in education while developing your tech skills.
- Qualifications: Experience in technical support and knowledge of Windows and Microsoft 365.
The predicted salary is between 28000 - 42000 £ per year.
Join to apply for the Information Technology Technician role at Anglian Learning.
Hours: 37 hours per week, 52 weeks per year (part-time application will be considered)
Working Pattern: Monday to Thursday 8am - 4pm, Friday 8am - 3.30pm
Contract Type: Maternity cover to 30/06/2026
Location: Sawston Village College
Anglian Learning is seeking a skilled and motivated ICT Technician to join our Technical Services Team, supporting schools across the Trust.
About the Role
You’ll provide first-line ICT support to staff and students, ensuring reliable, high-quality technology services across our schools. This is a varied, hands-on role combining helpdesk support, classroom technology, infrastructure maintenance, and user training.
Key Responsibilities
- Diagnose and resolve ICT issues, escalating where required
- Manage and prioritise helpdesk tickets
- Maintain and support laptops, desktops, tablets, AV equipment, and 1:1 devices
- Provide in-class and exam-time ICT support
- Assist with system upgrades, deployments, and imaging
- Support core systems including Microsoft 365, networking, wireless, AV, MDM, CCTV, and backups
- Deliver one-to-one ICT training to staff and students
- Maintain ICT asset records and ensure compliance with security and data protection policies
Person Specification
- Experience in a technical support role
- Strong knowledge of Windows 10/11, Microsoft 365, and Office applications
- Understanding of ICT hardware, software, and basic networking
- Excellent communication and organisational skills
- Experience working in a school or education setting
- CompTIA A+ or Level 3 ICT qualification
- Experience with Helpdesk systems, WDS, Google Workspace, ChromeOS, Mac/iOS
- Interest in web technologies or AV/CCTV systems
Employee Benefits
- Generous Pension Scheme (LGPS or Teachers’ Pension Scheme depending on the role)
- Cycle to Work Salary Sacrifice Scheme
- Free membership to Anglian Learning Sports Centres
- Employee Assistance Programme
- Perkbox – access a range of discounts in-store and online at nationwide shops
Closing Date: 25th Jan 2026
Interview date: TBC
Start date: As soon as possible, subject to safeguarding checks.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks. Therefore, all posts within the Trust are subject to an enhanced Disclosure and Barring Service check. The Trust welcomes applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation.
Information Technology Technician employer: Anglian Learning
Anglian Learning is an exceptional employer, offering a supportive work environment at Sawston Village College where you can make a meaningful impact on the educational experience of students and staff. With a strong focus on employee growth, generous benefits including a pension scheme, and access to various discounts through Perkbox, we foster a culture of collaboration and professional development, making it an ideal place for those passionate about technology in education.
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech field, especially those who work in education. They might know about openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on common ICT support scenarios. Think about how you'd handle specific issues, like troubleshooting a laptop or setting up AV equipment in a classroom.
✨Tip Number 3
Show off your skills! If you have a portfolio or examples of past projects, bring them along to the interview. It’s a great way to demonstrate your hands-on experience and technical know-how.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Information Technology Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in technical support and knowledge of Windows 10/11 and Microsoft 365. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting ICT in an educational setting. We love seeing enthusiasm for technology and education, so let that passion come through!
Showcase Your Communication Skills:As an ICT Technician, you'll need to communicate effectively with staff and students. Make sure your application reflects your ability to explain technical issues in simple terms. We appreciate clear and concise communication!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our team there!
How to prepare for a job interview at Anglian Learning
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Microsoft 365, and basic networking. Be ready to discuss your experience with these systems and how you've used them in previous roles. This will show that you're not just familiar with the tech but can also troubleshoot effectively.
✨Showcase Your Communication Skills
As an ICT Technician, you'll need to communicate clearly with both staff and students. Prepare examples of how you've successfully explained technical issues to non-technical users. This will demonstrate your ability to deliver one-to-one training and support.
✨Prepare for Practical Scenarios
Expect to face some practical scenarios during the interview. Think about common ICT issues you’ve resolved in the past and be ready to walk through your thought process. This will highlight your problem-solving skills and hands-on experience.
✨Understand the School Environment
Familiarise yourself with the unique challenges of working in a school setting. Be prepared to discuss how you would handle ICT support during exams or in-class settings. Showing that you understand the educational context will set you apart from other candidates.
