At a Glance
- Tasks: Provide top-notch tech support and maintain digital services for students and staff.
- Company: Join Anglian Learning, a forward-thinking organisation transforming education.
- Benefits: Enjoy competitive pay, professional development, and a supportive work environment.
- Other info: Diverse workplace with opportunities for growth and community impact.
- Why this job: Make a real difference in education by enhancing technology experiences.
- Qualifications: Microsoft qualifications and experience in tech support are essential.
The predicted salary is between 31500 - 38500 £ per year.
Anglian Learning is pleased to share with you an exciting opportunity for an ICT Technician to join their Technical Services team, working from The Netherhall School & Oakes College. The successful candidate will work across the Trust and take an active role in alignment projects, as part of new school onboarding, or with existing schools.
As an ICT Technician, you will provide high-quality first-line support to staff and students, helping to diagnose and resolve technical issues while maintaining a wide range of end user devices and digital services. You will work with laptops, desktops, tablets, classroom technology, audio-visual equipment and helpdesk systems, ensuring users receive excellent customer service and reliable technical support.
The role offers the opportunity to develop and apply a broad range of technical skills, contributing to infrastructure projects, software deployments, system maintenance and user training across multiple school sites. Working closely with colleagues throughout the Trust, you will help support modern educational technology environments while maintaining high standards of security, compliance and professional practice.
This is an ideal opportunity for a proactive IT professional who enjoys problem-solving, working with people and making a positive impact through technology.
The successful candidate will have:
- Relevant Microsoft qualifications or equivalent, proven, practical experience
- Experience working in a tech support role
- In-depth knowledge of ICT hardware, software & networking
As an employee of Anglian Learning, you would benefit from access to a range of employee benefits and Trust-wide initiatives. For an overview of the benefits on offer please refer to the Recruitment Information Pack.
Regrettably we are unable to offer visa sponsorship for this role. Applicants must either have the legal right to work in the UK at the time of application or be in the process of obtaining this, as proof of right to work will be required during the recruitment process.
If working for an organisation that strives to have a long-lasting positive impact on its pupils and local community sounds appealing then we want to hear from you!
We value diversity and welcome applications from all, irrespective of gender, marital status, disability, race, age or sexual orientation. As a Disability Confident Employer we are committed to working with applicants and existing staff to explore ways in which we can remove barriers to support everyone to fulfil their potential. If you would benefit from adjustments in order to make the recruitment process more accessible for you, please get in contact to discuss options.
Anglian Learning is committed to safeguarding and promoting the welfare of young people and vulnerable adults. We expect all staff to share this commitment and undergo appropriate checks. Therefore, all posts within the Trust are subject to robust pre-employment checks including but not limited to checks carried out by the Disclosure and Barring Service and an online presence check prior to interview. This role is exempt from the Rehabilitation of Offenders Act. Our policies for Ex-Offenders, GDPR, Safeguarding and Recruitment can be found on our website: www.anglianlearning.org
Information Communication Technology Technician in Cambridge employer: Anglian Learning
Anglian Learning is an exceptional employer, dedicated to transforming education while fostering a supportive and inclusive work environment. With flexible working options and a commitment to employee development, staff at The Pines Primary School and Kennett Primary School can thrive both personally and professionally. Our strong community ethos ensures that every team member feels valued and empowered to make a meaningful impact in the lives of our pupils and their families.
StudySmarter Expert Advice🤫
We think this is how you could land Information Communication Technology Technician in Cambridge
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Anglian Learning values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Anglian Learning might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Anglian Learning!
✨Direct Apply to Anglian Learning
Let's not forget to apply directly through the Anglian Learning website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Information Communication Technology Technician in Cambridge
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Anglian Learning.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Anglian Learning. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Anglian Learning
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
